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Virgin Wines
@VirginWines
Followers
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Following
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Experts in great wines and good times 🥂
Norwich, UK
Joined May 2008
Hi Kelvin, I am sorry to hear you have not enjoyed one of our wines and that the unopened bottles have not had a collection raised to have them returned for a refund. If you could privately message your email and postcode so we can locate your account, I would be more than happy to help resolve this with you directly and get this booked in. Many thanks, Sarah @ VW
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Are you looking for the ultimate wine to enjoy this Dry January? Our low and no alcohol range could be exactly what you need! From the luscious elderflower notes of LA Brewery Sparking White Rose to the ripe strawberry flavours of Not Guilty Zero Alcohol Rosé, these delicious drops are proof that wine lovers can cut back without compromising on taste or quality 🍇❤️
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@boy_lanky Hello, I am sorry to hear you have not received the correct contents and would love to help. If you could please reach out to us directly, we can locate your account and look into this further and help resolve this. Many thanks, Virgin Wines
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@pudseyholmes Hi Matt, Thank you for getting back to us, we advise an email response within 24-48 hours however I will ensure this gets picked up. We look forward to resolving this for you, Sara @ VW
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@ShelleyThistle Hi, Please accept our senserist apologies for the delay in recieveing your order. So I can have a look into this for you please do send us a message with your full name, email address and postcode. Kind regards, Maisie @ VW.
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@AllyFothers Hi Ally, I am so sorry to hear this and please accept our apologies that your order has not yet been recieved. So we can have a look into this for you please do send us a message with your full name, email and postcode. Kind regards, Maisie @ VW.
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@23ThomasPreston Hi Thomas, Please accept oue sinserist apologies on the delay in recieving your order. Please do send us a message with your full name, email and postcode and we can have a further look into this for you. Kind regards, Maisie @ VW
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@AlasdairLowe Hi Ali, Please accept our apologies for the delay in receiving your order. So we can have a look into this please do send us a private message with your full name, email and postcode and we can have a look into this for you. Kind regards, Maisie @ VW
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@jupean Hi Justin, Please accept our apologies for the delay in recieing your order. So we can have a look into this please do send us a message with your email, name and postcode and we can have a further look into this for you. Kind regards, Maisie @ VW
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@rachel_lancett Hi Rachel, Please accept our apologies for the delay in recieving your order. Please send us a message with your full name, email and postcode on and we can have a further look into this for you. Kind regards, Maisie @ VW
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Hi, I am sorry to hear you do not have your order yet. As advised when orders were placed this will be with you before Christmas but I would love to look into your exact order directly so I can help you. If you could direct message us your name, email and postcode on the account I will look into this for you. Thanks, Daniel @ VW
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Hi, I am sorry to hear you have had some trouble contacting us today. We are open for our normal working hours today and opened at 09:00. You can contact us on 0343 224 1001 or on live chat by visiting our website at We are working hard to get all orders delivered before Christmas as advised on orders. Thanks, Daniel @ VW
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