VanMoof
@VanMoof
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There’s nothing like moving through the city on a VanMoof S5 or A5.
Amsterdam, The Netherlands
Joined June 2009
S3 & X3 riders: the VanMoof app’s light calibration feature is back. Riders requested, so we listened. Check out the new version now.
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12 months ago, we kickstarted a new chapter at VanMoof. Our mission? To get our riders moving. And our commitment? To put riders first – in every single decision we make. We revisit the commitments we made, one year on here:
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We’ve got more ECU’s heading to our partners this week. Stop by your nearest partner and check availability -
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Say hello to the new, updated Garage Tab in the VanMoof App. All seven generations of our bike riders can now enjoy much smoother usability and easy access to all your favourite features. Update is live—have you seen it yet? 👀 Read more on our blog:
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To hear more detail about our €1000 discount code, listen to our Co-CEO, Eliott Wertheimer on BNR Mobility with Meindert Schut:
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Did you order a bike from the old VanMoof and not receive it? We hear your frustration. To help get you riding, you can apply for a discount of €1000. Apply at Note: all requests subject to approval and conditions.
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Since taking over VanMoof, we’ve put together lean teams, opened offices in our key cities, restarted the supply chain, and built a network of over 50 repair locations and retailers. Look out for a fresh new app features, and our new product lineup too.
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We sat down with Thomas Ricker for an interview, and here’s his verdict. " 'Impressed,' is the word I keep coming back to after meeting with the new leadership of VanMoof." Read the full article here:
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Just shy of two months ago, we – McLaren Applied (through our e-scooter brand Lavoie) – acquired VanMoof. We’ve begun our journey to make VanMoof fit for the future, and we couldn’t be more excited about what lies ahead. Read More:
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Unfortunately, we cannot assist any riders via our Social Media platforms anymore. Please have a look at our Support Page for all information and updates around VanMoof: Thank you for your understanding!
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Final dates for bike pickups, no appointment needed: Amsterdam East: 16, 17, 18 August 2023, 10AM till 6PM Amsterdam West: 16, 17, 18 August 2023, 10AM till 6PM Rotterdam: 16 August 2023, 10AM till 6PM Utrecht (shop & warehouse): 16, 17, 18, 19 August 2023, 10AM till 6PM
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🚨For our riders in the Netherlands🚨 If you’re waiting to pick your bike up from a Service Hub you can now book an appointment via And for our other markets - keep an eye on your inbox, we'll reach out with instructions as soon as they're available.
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@sstranger Hello Stefan, Did you already try to contact our Live chat on the website? You can also reach us via Twitter or Facebook. If you send us a DM, one of our support heroes will help you in the best way possible. 🚲💛
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@Maarten14232392 Hi Maarten, Dit staat niet op de planning om in de nabije toekomst toe te voegen. Mocht je hier meer vragen over hebben, beantwoorden we die graag via onze Twitter/Facebook DM's! 🚲💨
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@071Melle Goedemorgen Melle, Dank voor je bericht. En wat vervelend dat je error 44 hebt. Voor support-gerelateerde vragen, verzoeken we je om contact op te nemen met ons customer support team. Dit kan via de Live chat op de website of via een Twitter of Facebook DM. Succes! 🚲💛
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@TechPriestAndy Hello Gordei, We're very sorry to hear you're not having a smooth experience. Please send your details to our Live chat on the website or via Twitter/Facebook DM. One of our support agents will look into your case and solve this in the best way possible. 🚲💛
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