Direct Express® card
@USDirectExpress
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This account does not collect messages or comments. Manage your money with at low or no fees using your Direct Express® Debit Mastercard®
Joined July 2011
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The IRS is sending out Economic Impact Payments – also known as stimulus payments. While we do not have specific information on timing, most people will receive their stimulus payments within the next few weeks.
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Most eligible Direct Express cardholders will see their Economic Impact Payments deposited to their Direct Express cards starting this week and continuing throughout May.
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Updates from IRS on timing of stimulus payments for federal beneficiaries are expected soon. This includes information for DE cardholders who didn’t file a tax return in 2019 or 2020. New info will be posted at as soon as possible.
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ICYMI, most eligible Social Security, Supplemental Security Income (SSI), Veterans, and Railroad Retirement Board recipients will receive their Economic Impact Payments to their Direct Express® card no later than mid-May.
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Most eligible Social Security, Supplemental Security Income (SSI), Veterans, and Railroad Retirement Board recipients will receive their Economic Impact Payments to their Direct Express® card no later than mid-May.
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DE cardholders... your deposit notification✅ is on the way! Please be assured your payment💰 will post at 12 AM CST to your card account on February 1st
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Most eligible Direct Express cardholders will see their Economic Impact Payments deposited to their Direct Express cards starting this week and in May.
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The IRS Get My Payment portal will show part of your Direct Express account number NOT your Direct Express card number for your Economic Impact Payment. Your account number is used only by the government to deliver federal payments.
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DE cardholders... your deposit notification✅ is on the way! Please be assured your payment💰 will post at 12 AM CST to your card account.
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Social Security and other federal beneficiaries will generally receive the third stimulus payment the same way that they receive their regular benefits and do not need to take any action to receive a payment.
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Expecting a payment? You can check pending deposits 1-2 days prior to payment date. Call the number on the back of your card & select Opt 5.
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Expecting a payment? You can check pending deposits 1-2 days prior to the payment date. Call the number on the back of your card & select Option 5.
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Your federal benefit payment💰 will post at 12 AM CST to your card account on February 1st. 🗓️
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DX mobile app with a tap! Easy to download & a convenient way to free yourself from long telephone wait times to access your balance & pending deposits.
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The IRS is issuing Economic Impact Payments – also known as stimulus payments – to eligible recipients over the next few weeks. For the most current information on individual stimulus payments, the IRS encourages using the Get My Payment portal
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The IRS anticipates that most Social Security and other federal beneficiaries who do not normally file a tax return will receive their stimulus payment soon.
More info ▶️
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ICYMI: The IRS Get My Payment portal will show part of your Direct Express account number NOT your Direct Express card number for your Economic Impact Payment. Your account number is used only by the government to deliver federal payments.
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Check your pending deposit before payment date? Use the DX Mobile App to set up email, text or call alerts & know at your fingertips when your deposit will arrive.
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Most existing DE accounts of eligible Social Security, Railroad Retirement, Supplemental Security Income (SSI), and Veterans beneficiaries will get Economic Impact Payments from the IRS. Visit .
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Thanks for your patience. We are experiencing longer than normal DE call center wait times. For the most current information on individual stimulus payments, the IRS encourages using the “Get My Payment” portal,
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ICYMI:
The IRS is sending out Economic Impact Payments – also known as stimulus payments. While we do not have specific information on timing, most people will receive their stimulus payments within the next few weeks.
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Your federal benefit payment💰 will post at 12 AM CST to your card account on February 1st. 🗓️
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We can't have secUrity without U! Protect your benefit payment each month - avoid writing down your PIN and never give out your PIN to anyone.
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Claim bonus points with the PayPerks reward program. For more information go to
http://t.co/xJPyzFjy6Y!
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Need a personal reminder before payment date? Use the DX mobile App to setup email, text or phone alerts & know when your next payment arrives.
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Remembering those who gave their lives for our freedom on this Memorial Day.
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On Memorial Day we honor those who made the ultimate sacrifice for our country.
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Updates from IRS on timing of stimulus payments for federal beneficiaries are expected soon. This includes information for DE cardholders who didn’t file a tax return in 2019 or 2020. New info will be posted at .
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Checking your pending deposit before the payment date? Use the DX℠ Mobile App to set up email, text or call alerts & to see when your deposit will arrive.
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Need a personal reminder before your payment date? Use the DX mobile app to setup email, text or phone alerts & know when your next payment arrives.
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Social Security, Supplemental Security Income (SSI), and Railroad Retirement Board (RRB) beneficiaries who did not file a 2019 or 2020 tax return or did not use the Non-Filers tool may receive their stimulus payment this week. More info: ▶️
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IRS will pay Economic Impact Payments automatically to the existing DE card accounts of most eligible SSA, SSI, VA, and RRB recipients. Cardholders who filed a 2018 or 2019 tax return should visit for more info.
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Cardholders will receive one free ATM withdrawal for their third Economic Impact Payment deposit. This is in addition to the free withdrawal for each benefit payment deposit the cardholder receives.
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ICYMI: IRS will pay Economic Impact Payments automatically to the existing DE card accounts of most eligible SSA, SSI, VA, and RRB recipients. Cardholders who filed a 2018 or 2019 tax return should visit for more info.
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Avoid long wait times. Balance info, transaction history & ATM locators are available 24/7 via our DE mobile app or on our automated response system. Contact DE customer service using the # on the back of your card.
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If you get communications claiming to be the IRS & giving coronavirus payments in exchange for your financial info, an advance fee, charge of ANY kind, or gift cards DON'T reply! Report scams to TIGTA:
Visit for other govt info
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The DE Mobile App is a great way to check your pending deposits, set up alerts, locate ATMs & track spending. Download this free app today!
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Earn to learn with PayPerks! PayPerks rewards you for making smart financial decisions. Go to to sign up and win!
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DE cardholders... your deposit notification✅ is on the way! Please be assured your payment💰 will post at 12 AM CST to your card account on February 1st
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TAKE ACTION BY MAY 5: SSI and VA beneficiaries who didn't file a tax return in 2018 or 2019 and have children must act by May 5 to receive their Economic Impact Payment for eligible children. Visit IRS Non-Filer tool for more info:
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Your federal benefit payment💰 will post at 12 AM CST to your card account on February 1st. 🗓️
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TAKE ACTION BY MAY 5: If you receive SSI or VA benefits, have qualifying children and didn’t file a tax return in 2018 or 2019, visit the IRS Non-Filers tool to get $500 per eligible child added to your Economic Impact Payment:
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Thanks for your patience. We are experiencing longer than normal DE call center wait times. For the most current information on individual stimulus payments, the IRS encourages using the “Get My Payment” portal:
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As we support those impacted by COVID 19 we are experiencing longer than normal call wait times. To save yourself time, we encourage you to take advantage of our online self-service, .
Visit for more government information.
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Start 2022 safeguarding against fraud. New and replacement Direct Express® cards come with a chip to give you a level of security.
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Keep your fees low by using the Direct Express® surcharge-free network with over 50,000 ATMs nationwide.
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Use your Direct Express® card at stores and retail locations to pay for purchases instead of getting cash at an ATM.
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Increase control over your $$$ with access to your acct info. DX mobile app provides quick access to real-time acct info & trans history.
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As we support those impacted by COVID 19, we are experiencing longer than normal call wait times. Please be assured: your federal benefit payments will still be on time.
Visit for information on protecting yourself and your family.
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The DE Mobile App is a great way to check your pending deposits, setup alerts, locate ATMs & track spending. The way you manage your money just got easier! Download this free app today!
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The DE Mobile App is a great way to check your pending deposits, setup alerts, locate ATMs & track spending. Download this free app today!📲
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Is your Direct Express® card expiring soon? A new card is issued 60 days before the "Good Thru" date on the front of your card. If your card has expired, contact DE customer service at the number on the back of your card.
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As we support those impacted by COVID 19, expect longer than normal call wait times. Call center agents are available 24/7 by phone or online. Use the phone number on the back of your card or
Visit for more government info.
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Security Administration publishes a yearly payment schedule for SSI and SSA benefit recipients. Here is the link for 2021:
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Thanks for your patience. As we support those impacted by COVID-19, we are experiencing longer than normal call wait times.
Visit for more government information.
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Protect yourself from Identity theft. Using your DE "chip" card adds an extra layer of security.
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Avoid long wait times. Balance info, transaction history & ATM locators are available 24/7 via our DE mobile app or on our automated response system. Contact DE customer service using the # on the back of your card.
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DX℠ Mobile App is supporting more and more Direct Express® card users – download the app... managing finances has never been so easy.
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Remember to check the IRS website regularly for FAQs about Economic Impact (stimulus) payments
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We recently mailed your Direct Express® annual privacy notice. While we are required to provide this information to cardholders each year, no action is required by you.
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DX Mobile App is supporting more and more Direct Express® card users – download the app... managing finances has never been so easy.
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If you have questions or concerns, we’re here to help. Our call center is open, but you may have longer wait times. Your benefit agency is accepting calls, but offices cannot take walk-ins at this time. Thanks for your patience!
Visit for other govt info
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Expecting a payment? You can check pending deposits 1-2 days prior to payment date. Call the number on the back of your card & select Opt 5.
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PayPerks is a rewards program that gives you chances to win cash prizes! Go to
http://t.co/xJPyzFBHl6
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The Get My Payment tool on is available with updated information for federal beneficiaries receiving a stimulus payment. More info at
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The IRS urges taxpayers to look out for scams about the Economic Impact Payments. Visit for official information.
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Hoooray!!! Your SSI and SSA benefit payment💰 will post to your card account March 1st. 🗓️
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Get cash at Walmart using DX Cash Access! DX cardholders can withdraw cash from your avail card balance at Money Ctr or Cust Service desk
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Protect yourself! Direct Express® will NEVER contact you by phone, email or text message & ask for your card number, PIN or security code.
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During the beginning of the month, you may experience extended wait times. Balance info, transaction history & ATM locators are available 24 hours a day, 7 days a week via our FREE mobile app, , or on our automated IVR using the # on the back of your card.
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How is the Direct Express® debit card different from a credit card? Your card does not provide a line of credit. When using your Direct Express® prepaid debit card, you can only spend up to the amount of funds available in your card account.
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Login to your DE card account as a new user... it's FREE & SECURE to access your card account online using your DE card.
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Expecting a payment? You can check pending deposits 1-2 days before the payment date. Use the DX℠ Mobile App to set up email, text or call alerts to know when your deposit will arrive.
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DE customer service is available 24 hours a day, 7 days a week & handles calls related to reporting lost or stolen cards, balance inquiries, PIN changes, transaction history. Contact the phone # on the back of your card.
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DE customer service is available 24 hours a day, seven days a week. The automated system handles calls related to lost or stolen cards, balance inquiries, PIN changes, transaction history, disputes, pending deposits, and card usage. Contact the phone # on the back of your card.
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Use the DE debit card ONLY if you have $ in your card acct. The purchase is debited from your card acct at time of purchase or soon after. With a credit card, you borrow $ to make purchases & pay back the credit card company each month. DE card does NOT provide a line of credit.
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To help you keep up with your benefit payments, the Social Security Administration publishes a yearly payment schedule ▶️
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We recently mailed your Direct Express® annual privacy notice. While we are required to provide this information to cardholders each year, no action is required by you.
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The Social Security Administration publishes a yearly payment schedule for SSI and SSA benefit recipients. Here is the correct link for 2021:
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The DX mobile app ATM locator is an easy option! Download the app for free via the Apple App or Google Play stores on your smartphone.
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Welcome to the Direct Express® Financial Education Center! Designed to give cardholders tips and tools for smart money choices. To get started click here ▶️
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@USDirectExpress
is the ONLY official Direct Express® social media site. BEWARE of scammers!! Direct Express® is not active on Facebook, Instagram or other social media sites!
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Year after year, over 90% of cardholders have expressed high levels of satisfaction with the Direct Express card as their best benefit payment option.
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To help you keep up with your benefit payments, the Social Security Administration publishes a yearly payment schedule:
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Protect yourself!!! Direct Express® will not contact your by phone, email, or text message and ask for your card number, PIN or security code. Be wary of suspicious callers.
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Great news!!! Your federal benefit payment💰 will post at 12 AM CST to your card account on March 1st. 🗓️
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If an Economic Impact Payment is sent to an account that is closed or no longer active, then the payment will be returned and the IRS will reissue the payment.
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It’s never too early to think of Mom! Mother’s Day is May 10th - use your Direct Express® card when you celebrate her special day.
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If you have questions or concerns, we’re here to help. Our call center is open, but you may have longer wait times. Your benefit agency is accepting calls, but offices cannot take walk-ins at this time. Thanks for your patience.
Visit for other govt info
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Did you know? Balance info, transaction history & ATM locators are available 24/7 via our FREE mobile app, or on our automated IVR using the # on the back of your card.
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SAFETY! Your Direct Express® card is FDIC-insured. The consumer protections required by Regulation E and MasterCard® Zero Liability (exceptions may apply), protects you against unauthorized use of your card. If your card is lost or stolen, it will be replaced upon request.
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Keep your fees low by using the Direct Express® surcharge-free network with over 75,000 ATMs nationwide.
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ICYMI: We recently mailed your Direct Express® annual privacy notice. While we are required to provide this information to cardholders each year, no action is required by you.
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We can't have secUrity without U! Protect your benefit payment each month - avoid writing down your PIN and never give out your PIN to anyone.
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New! Direct Express® cardholders now have a new biometric feature on the DX℠ Mobile App! Access your account by fingerprint or facial recognition instead of using a password! The DX℠ Mobile App is available in Apple® or Android® versions from iTunes® and Google Play™ stores.
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Protect your DE card & watch for signs of identity theft. Look for unexplained withdrawals and charges for products/services you didn’t use.
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We can't have secUrity without U! Protect your benefit payment each month - avoid writing down your PIN and never give out your PIN to anyone.
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We recently mailed your Direct Express® annual privacy notice. While we are required to provide this information to cardholders each year, no action is required by you.
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【Q】Is the Direct Express Card considered a line of credit or cash advance?
【A】 No. You can only withdraw funds from the current balance of your DE card acct. Your DE card does not provide a line of credit or a cash advance.
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