USAA
@USAA_help
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Following
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Official customer-service outreach account for USAA, a financial service company for the military community & their families. Moderators are available 24/7.
San Antonio, TX
Joined September 2008
@Bagrly Thank you for bringing this to our attention. I will submit a ticket to have this ATM looked at and fixed. -JM
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@Methodlord30354 Be cautious! Protect yourself and your accounts. Learn how at Also, visit the Federal Trade Commission website to learn how to protect yourself from scams or identity theft and how to -TG
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T G, this is troubling to read and not the service we want any member to encounter when needing to speak with USAA. We'd like the opportunity to help review your experience, please send us a DM to @USAA_Help with your full name, ph#, claim# along with details of the call/conversation that has you reaching out to us this morning. -MQ
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@kmartsig I'm sorry, Kevin. We hate to disappoint our members, and I'd like to have someone review what did happen to address any opportunities for improvement. -CH
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@mattabolismmm Hello @mattabolism our insurance operating hours are as follows: Monday-Friday: 6am-10pm CST Saturday: 8am-8pm CST Sunday: Closed -Rl
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@kudasz Your concerns regarding the information gathered are important to us and will be forwarded to the appropriate team for further review. Thank you. -SD
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@ThrillRich Thank you for rapid response. For your protection, please remove you email from the post. I respect your privacy and feel free to call us at 800-531-8722 or visit to chat with our insurance professionals. Thank you for sharing. -TM
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@ThrillRich If you like for us to review your situation, please DM @USAA_help with details, your full name, a phone# and email address associated to your profile to help locate and review. -TM
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David, I do appreciate you sharing a photo with us. If needing to file a claim, please complete through the options available through Claims Center via mobile app and as well as connecting with our Claims team via phone at 800-531-8722. We are unable to make/receive outbound calls through our social media platforms, our Claims specialists are standing by to assist you in reporting your claim as well as addressing any additional concerns and questions you may have. -MQ
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@TyLbDm I will be sure to forward your additional comments and concerns. Thank you for reaching out. -SB
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@DavidMsand77164 David, thank you for your membership with USAA and allowing us to serve your insurance needs. To better assist in reviewing your concerns, please send us a DM along with a ph#/email address to help locate your profile and further review on your behalf. -MQ
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Be cautious! Protect yourself & your accounts. Visit our Security Center at for articles & recommendations. Also, visit the Federal Trade Commission website to learn how to protect yourself from scams at and for identity theft awareness and reporting -RE
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Be cautious! Protect yourself & your accounts. Visit our Security Center at for articles & recommendations. Also, visit the Federal Trade Commission website to learn how to protect yourself from scams at and for identity theft awareness and reporting -RE
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Be cautious! Protect yourself & your accounts. Visit our Security Center at for articles & recommendations. Also, visit the Federal Trade Commission website to learn how to protect yourself from scams at and for identity theft awareness and reporting -RE
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Be cautious! Protect yourself & your accounts. Visit our Security Center at for articles & recommendations. Also, visit the Federal Trade Commission website to learn how to protect yourself from scams at and for identity theft awareness and reporting -RE
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Be cautious! Protect yourself & your accounts. Visit our Security Center at for articles & recommendations. Also, visit the Federal Trade Commission website to learn how to protect yourself from scams at and for identity theft awareness and reporting -RE
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