@ChrisRodrigues Hey there, really sorry to see this. The most likely cause for mould is a tiny perforation in the pouch letting air in. Can you please share your details with our consumer care team on hello@tilda.com and the team will look into it straight away. Sorry again. Thank you!

@o_liviawatson Hi Liv, Sorry to see you haven’t had a great experience with your product. This is likely mould due to a small perforation in the packaging when storing. Please email hello@tilda.com and we can assist you further. Thanks.

@o_liviawatson Hi there, we're so sorry you’ve received a product from us like this. Please could you email our dedicated customer care team on hello@tilda.com? Please include these images, batch code, your contact details and where you bought the product. Thank you and apologies again - Tilda

@andriaboo Hello, thank you for reaching out. Please see this link for details on recycling as well as where you can locate your nearest recycling point - Thank you

@Jetxlovesx Hello, we love that your daughter is a big fan of the Sunshine vegetable rice. Feel free to drop hello@tilda.com an email and they will be able to answer any questions you have around products. Thank you

@stevegriff2 Hello Steve, We’re really sorry to hear that. This isn’t the experience we aim for. Can you please share your details with our consumer care team on hello@tilda.com and the team will look into it straight away. Sorry again. Thank you!

@leesjames Hi Lee, For all queries, please email hello@tilda.com! Thank you Naomi

@Oldandbored1 Hi there, I am so sorry about this. It is likely due to a small perforation in the bag, causing the mould. Please email hello@tilda.com and our expert team will assist. Kind Regards

@shrada_g Hi There, I am so sorry about this, it is likely due to a small perforation in the bag causing the mold. Please email hello@tilda.com and our expert team will be in touch. Apologies again, Naomi

@Samg2930 Hi there, I am so sorry about this, it is likely due to a small perforation in the bag. Please email hello@tilda.com and our expert team will be in touch. Apologies again, Tilda

@Pembs21 Microwave Caribbean Rice & Peas Basmati Rice Packet | Tilda

@HelloLOVO 😍😍

@Flapsmacktwitch Hi there, I am so sorry about this, it is likely due to a small perforation in the bag. Please email hello@tilda.com and our team will assist. Kind Regards Naomi

@RainbowChazer 😍😍

@nickydon Hi there, I am so sorry about this, it is likely due to a small perforation in the bag. Please email hello@tilda.com and our team will assist. Kind Regards Naomi

@Sukki1975 Hey! Have you tried our new pots? 💙

@kyle1967 Hey Kyle, I am so sorry about this, it is likely due to a small perforation in the bag causing the mould. Please email hello@tilda.com and our expert team will be able to assist. Kind Regards Naomi

@charltonsone Hi there, I am so sorry about this, please send this over to hello@tilda.com and our expert team will deal with this immediately. Kind Regards Naomi

@Queen_dee_xox Hey there, I am so sorry about this, please contact hello@tilda.com and our team will assist. Kind Regards Naomi