Ross McCulloch
@ThirdSectorLab
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Founder & Director at Third Sector Lab - Helping charities deliver more impact with digital, data & design ⚡️
Scotland
Joined December 2008
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I'm over on Bluesky too. Would love to connect with all you lovely Twitter people there as well.
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🎄Tag a charity you'd like us to donate £250 to and we will choose three causes at random on Friday🎄
Thank you so much to all our lovely clients in 2021. You won't be getting a tacky gift this year - we are doing this instead.
Charities following - it's also ok to tag yourself
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Kudos to
@Cristiano
for donating his €275k Euro 2016 win bonus to a children's cancer charity.
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I'm hosting a Zoom call Fri 20 March 11am to help charities think about how they can deliver information, support and other services online using livechat, video and other tech.
Please join & share.
Zoom link:
Add to Calendar:
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Schools shouldn't be posting worksheets that require printing.
It's digitally excluding a huge number of families, it involves unnecessary parent intervention, it's bad for the environment and it's 2021.
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My daughter's hamster has taken up residence in a two-storey Sylvanian Families house.
Thank you for your time.
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Thinking about starting a weekly Zoom where we all just cry for ten minutes then end call.
Let me know if you're interested.
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I'll rewrite this for you:
"Man donates a huge percentage of lottery winnings to charity and good causes. Financially saves the football team he supports. Spends only a tiny percentage on himself".
Scotland's biggest lottery winner burned through his fortune at a rate of almost £100,000 a week
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He's deliberately late.
This story is deliberately long.
There will be time for almost no questions before the 5pm briefing.
Every single element of this is intentional.
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10 tools to transform your charity's online comms.
A thread 🧵featuring animation, free ad budget, user insights, video editing, podcasting and more.
Most of them are free or have a hefty non-profit discount.
👇
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I've had a very difficult time in my personal life recently.
If I haven't answered your email that's why.
I'm taking half of this week off with my kids. Normal service will resume next week.
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I've pulled together a giant thread of
#charity
#servicedesign
resources, examples and more.
Two really useful tool-kits:
🏴
@digitalscots
The Scottish Approach to Service Design
🚀
@nesta_uk
Playbook for Innovation Learning
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I've been ranting about this a lot lately but we cannot underestimate how much charities are picking up the pieces where people are being let down by the public sector right now.
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10 UK
#socialmedia
stats you NEED to know.
Appreciate any shares of my 🎥 everyone.
#marketing
#comms
#PR
#digital
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@JohnMasonMSP
John I'll give you a free lesson on how to use Zoom. It's honestly not that different from a face to face meeting.
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For my non Scottish followers I'm sorry about all the Glasgow tweets but I'm incredibly proud of that city today.
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I'm really proud that Third Sector Lab has been announced as one of
@BigIssue
Magazine's 100 Changemakers of 2022.
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Got some super exciting news about free digital training for the charity sector coming in the next week or so.
Watch this space!!!
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Is there anything more complicated than a local authority leisure centre online booking system?
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I doubt you'll watch anything more satisfying than cookie cutters being made 🍪 via
@toolotheday
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I'm currently plotting an event bringing together charities looking for a digital trustee and people from the tech sector who want to join a board. Sound useful?
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My main takeaway from all this video conferencing during Covid-19 is some people have kitchens that cost more than my house.
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Mate, nobody is reading your newsletter sent today at 4.45pm
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Covid has been totally shit but the work I've done with
@digiscot
and
@wethecatalysts
since it all started has been the stuff I'm most proud of in my whole career.
Gushing announcement ends.
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Probably should have been clearer - we will make 3x £250 donations. Not three charities sharing £250 😅
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There's a woman in Cafe Nero having a video call with her husband. Only thing is he's naked.
I am not making this shit up.
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My daughter has just moved up from Brownies to Guides. The new style badges are just 🤌
@GirlguidingScot
@Girlguiding
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If you're a counsellor or counselling charity with experience of delivering sessions via video/chat can you please reply to this tweet?
I want to urgently share skills among counsellors, particularly those working in relationship support. We can do this at scale.
Please share.
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"Just circling back to check if you got my email"
Aye, like a vulture.
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If you're thinking of donating some money to Scottish charities remember all the youth work and kids charities who will be incredibly busy during January now the schools are closed.
Tag a charity below that people should consider giving to 👛
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I'm seeing very little from billionaires offering financial support. The odd good news story. Others asking for handouts.
1% of their combined wealth could roll out testing for a vast percentage of the world's population. We shouldn't simply be waiting for this to happen.
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Microsoft Teams is not a platform suitable for children and online learning.
Microsoft Teams is not a national education strategy.
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If you're on a charity board I'd like you to challenge your org to publish a page like this in the next annual report.
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Still not decided who I'll vote for but deary me Nicola is making this lot look amateur
#leadersdebate
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Charities I'll be speaking to early next week about digital service delivery during
#COVID19
specialise in:
- Older people
- Relationship support
- Violence against women and girls
- Refugee services
If you are a charity working in those fields and need help please tweet me.
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We have some free online training coming up:
🐵 MailChimp for non-profits
🎨 Canva for non-profits
Open to everyone working in the UK third sector 🙌
We are about to add a ton of new workshops soon.
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I'm sorry but seeing the CEO of Klarna on the 'Tech: a force for good' panel at London Tech Week is rather alarming.
Buy now pay later consumerism credit is not a force for good.
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If your work for a charity delivering services to children and/or young people we have a special Zoom call Friday 24 April 11.30am-12.30pm focused on digital service delivery.
Great speakers lined up 🚀 Join us free thanks to
@scvotweet
@wethecatalysts
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I'm hosting a Zoom call with
@johnfitzg
on Thu 26 March 11am to help charities think about how they can deliver services online using technology.
Please join & share.
📅 Add to calendar
👩💻Zoom
📚Resources
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A trend I had hoped would vanish in 2020 but seems to continue is consultants who don't empower charities with new skills/knowledge but instead form a parasitic relationship where they become gatekeepers.
It's so detrimental and usually leaves the organisation in a worse place.
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There are currently 85 people real-time editing the 'COVID-19: Digital service delivery for charities' Google Doc. Populating it with best practice, policies and other resources. Blown away by the response to this.
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I've been in so many Zoom meetings that I accidentally ended up gatecrashing somone else's meetings 😂
This is a first for me.
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I'm doing user-testing on a couple of major charity websites right now. There are some big lessons anyone can apply right now 👇🧵🤓
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Attention 𝘪𝘴 your life.
Your experience of being alive consists of nothing other than the sum of everything to which you pay attention.
That line in
@oliverburkeman
's book '4000 Weeks' really hit me.
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Have a thing in my head where I want to get world class branding experts to overhaul a charity brand in 24hrs. No charge to the charity.
Ludicrous idea?
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Attention non-Scottish followers.
This is a 'munchy box'.
Image courtesy of
@jennifermjones
.
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Two.
I connect them with string as I find the quality better than a Teams call.
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Wm Grant Foundation just converted all existing revenue grants to unrestricted funding for current year.
Huge, bold statement of support from a funder.
Existing project grants held by these orgs will be obsolete in these circumstances. Last week, Wm Grant Foundation converted all existing revenue grants to unrestricted for current year.
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I just saw someone in Glasgow driving a Fiat Panda with no headlights on but they were wearing a headtorch.
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I'm speaking to Glasgow School of Art students tomorrow about careers in the third sector.
What's your biggest bit of advice for them?
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During this time of need can I ask that nobody creates any kind of app to solve things.
77% of users never use an app again 72 hours after installing.
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Between
@Aberlour
releasing reserves to support vulnerable children,
@scvotweet
offering a huge range of support & advice,
@IanGCVS
and others coordinating localised efforts and
@scotgov
financial support I am confident the third sector can do something massive very quickly.
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I'm missing in-person stuff.
If I was to organise something informal for folks interested in digital in the third sector who would be up for coming along?
Location would likely be somewhere in central Scotland.
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I am looking for good examples of digital as a tool to support young people's mental health and wellbeing. We will be gathering up some of the best ones to create service recipes - showcasing how the tool/app/service works and the impact it has.
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Thanks to
@CharityTimes
for listing me as one of their 20 Pandemic Pioneers
Very chuffed to feature alongside
@DebAllcockTyler
@EstherForeman
@zoeamar
@sabashafi86
@pollyn1
@MarthaAwojobi
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The Curve - Digital skills training for the third sector - is now live 🚀
90min workshops free to charity staff, volunteers and trustees.
Data visualisation, social media, video editing, strategy and much more.
New sessions added each week:
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Massive thanks to
@McDonaldsUK
Trongate - franchise of A.G Restaurants - for reaching out to me. They have now donated all their food to
@PEEK_project_
🍔
The charity will distribute hot food via their Peekachew van to
#Glasgow
communities during
#COVID
ー19
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My parents are in Fife isolating as they're in the at risk group.
I was born in Fife.
I'd love to be there right now.
I've not gone back because I'm following the Govt guidance.
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Charities take note...your social media needs to be a space to call things out.
Headlines like this are unhelpful 🙅♂️
Ridiculing construction workers for talking about their feelings only serves to further stigmatise mental health and self-care in an industry where people are three times more likely to take their own lives. (1/4)
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We will soon be launching a training programme of 90min digital skills workshops for charities.
They will be free to attend. If you're a funder, membership body or someone else who wants to help sponsor this to broaden the range of sessions on offer please get in touch.
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Me: Any questions?
Some guy: It's not so much a question, more a statement.
If you're that person please stop yourself.
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I'm increasingly finding the prevalence of highly paid gurus and motivational speakers within the charity sector utterly gross.
If I ever drift in to that space you have permission to slap me.
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Went to register for a digital health event.
The website doesn't work on Windows 10 or under.
I wish them every success in getting public sector attendees.
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If you're Scottish, white and grew up middle class there's a good chance you've had zero run ins with the police.
Please speak to someone whose skin isn't the same colour as yours or who grew up in a housing scheme. Do it this week.
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Once we are all allowed again I want to get more coffees with people doing interesting work in Scotland.
Give me a shout and we can get something arranged for 2021 ☕
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If you'd like to win a Third Sector Lab hoodie give this a RT or leave a comment telling me which colour you want 🔥
I'll pick a winner tomorrow 🙌
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Cycled West Highland Way to Conic Hill today.
Fell on my arse on multiple occasions due to black ice.
Totally worth it.
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I'm hosting a Zoom call with
@johnfitzg
and
@digiscot
team on Thu 2 April 11am-12.30pm to help charities think about delivering services online.
This week part of our call will focus on safegarding & privacy.
Please share.
📅 Add Zoom call to calendar:
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🎊 First £250 donation goes to
@heldinourhearts
🎊
A charity with 40 years experience providing baby loss counselling and support to families.
Another winner will be selected at lunchtime today and the final winner after 5pm.
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We would be better supporting the third sector to get to grips with SEO and content design - so people can get support via search - rather than someone funding yet another directory of services website.
Am I being a miserable git?
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If your charity rapidly needs to develop safeguarding and privacy policies for online services there's now a wide range in the open Google Doc ready for you to adapt 🙌
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I'm running a free 90min Social Media Strategy workshop as part of The Curve on 15 Sept 10-11.30am
Open to anyone working in the UK third sector:
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Two No supporters I'm friends with, one of whom is a Tory, have now decided to vote Yes.
#IndyRef
will be interesting. I'm still undecided.
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A thread on some digital lessons learned from the last 18 months and where charities need to focus efforts 🧵
It includes recent research on charity digital skills & inclusion plus insights from very clever people that aren't me 👇
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No corporate gifts for our clients this year.
Instead we have a partnership with
@whocaresscot
- care leavers tell the charity what they need and we will make it happen.
So far we have paid for long distance travel to see a sibling, Christmas food shop and gift vouchers 🎄
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My tolerance for abbreviating things that don't need abbreviated has finally snapped today.
Calling a podcast a 'poddie' only saves one letter and it makes me want to vomit.
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I will be reducing my hours to home school.
If you are an existing client with work booked in don't worry that still stands.
If you want me to do something new you're looking at February now 🙌
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The impact of Connecting Scotland during the pandemic has been incredible.
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Folk moaning about having to holiday in Scotland have clearly never been to Glen Lyon in the rain 😍
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The Curve 2021 is LIVE 🚀
Charities, community groups and
#socent
can book FREE places on digital skills workshops - data, security, SEO and more:
More workshops added every week! You can sign up for updates.
Huge thanks to our supporters 👏
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The three charities each receiving a £250 donation are:
@heldinourhearts
@SDVisitors
@EndometriosisUK
Go and follow the nominated charities in the thread below and consider donating. There are some amazing causes in there.
Have a great Christmas everyone!
🎄Tag a charity you'd like us to donate £250 to and we will choose three causes at random on Friday🎄
Thank you so much to all our lovely clients in 2021. You won't be getting a tacky gift this year - we are doing this instead.
Charities following - it's also ok to tag yourself
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Anyone else have suits, ties and formal shirts in the wardrobe that are seemingly increasingly redundant?
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Once this is over can we all go out and dance to techno please?
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What's been the best interactive exeprience you've encountered on a zoom/teams call?
Could be an icebreaker, clever use of chat box or something else.
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This is such an important message right now for everyone on a Zoom call.
Your messy house. Your kids throwing cereal up the wall. It's reality.
If we're on a Zoom call, I don't care if your kids are in the frame, having a meltdown in the background, or are sitting in your lap playing with your keyboard. I get it. The fact that you're continuing to work is a minor miracle. Just do your thing.
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Met up with
@StarkMadelaine
to plan 2021/22
@DigiScot
Senior Leaders Programme at Falls of Bruar.
First in-person work meeting of 2021 with anyone.
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I’m proud to announce I've been selected as part of
@AcumenAcademy
’s 2021 UK Fellowship.
I will be focused on empowering charities to use digital for positive change.
I'm joining 20 other social innovators to help create a more just, inclusive and sustainable society.
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