Find out more about publicly accessible toilet facilities across London by visiting:

We depend on information and intelligence from taxi and private hire drivers to help task and deploy our compliance operations officers. You can report illegal and non-compliant taxi and private hire related activity online here:

PHV Driver's Handbook audio files are available to support applicants & licensees preparing for their SERU assessment. Visit: …… for information on how to get ready for your assessment.

Taxi & PHV drivers must wear their badge/ID and have their licence identifiers with them at all times when they are working.

When Blackwall and Silvertown tunnels charging begins from 7 April 2025, taxis licensed with TfL will be exempt from the charges Private hire vehicles (licensed by TfL) that are either zero-emission capable or wheelchair accessible will not be charged when carrying out a booking

PHV drivers: your vehicle licence discs must be displayed at all times and should not be removed or tampered with under any circumstances. If your disc is damaged, please contact 0343 222 5555 to arrange an appointment to replace it.

We are proposing regulations and licensing regime requirements for pedicabs. Have your say now ↓

TPH drivers must register with the DBS Update Service when they apply for a new/renewal licence. Further information on how and when to register for the update service can be viewed here:

Assistance dogs 🦮 must be allowed to travel with their owner in taxis and private hire vehicles at no extra charge:

Report a problem on a street in London or find problems that have already been reported by visiting:

Submitting a Medical Declaration to us? Once your form has been completed by a GP with access to your full medical records, check your GP has completed all relevant questions & endorsed the doc where necessary, as we have to write back for missed info which can cause delays

Please don't leave your taxi unattended on a working Taxi rank. Drivers wanting to use the rank for work are unable to do so. Private hire vehicles (PHVs) parked on taxi ranks or unattended taxis on ranks should be reported here:

RT @TfL: Upcoming Lambeth Bridge closures 🚧 30 Jan to 7 Feb: Overnight closures (21:30 - 05:00). 7 to 10 Feb: Full weekend closure. 10 Feb…

RT @TfL: We’re proposing to regulate pedicabs in London to help make them a greener, safer and professional travel option for London. 🛺 H…

Engine idling can produce unnecessary exhaust emissions that affect the quality of our air. Turn it off, or risk a fixed penalty notice. More info:

🚭 Smoking and e-cigarettes are not allowed in taxis and PHVs at any time. Licensed vehicles must display no smoking signs. Drivers or passengers smoking in a licensed PHV/taxi may be subject to £50 fixed penalty notice or £200 court fine:

Find out more about publicly accessible toilet facilities across London by visiting:

Weather warnings are in force for strong winds. 🌬️ Please take extra care while driving and remember to carry out regular vehicle checks. Stay up-to-date with the latest weather alerts @metofficeUK

Our vehicle contact centre experiences high call volumes on Mondays. The most efficient way to book a vehicle inspection is online. You can do this 24 hours a day, 7 days a week, using your online account here:

PHV Driver's Handbook audio files are available to support applicants & licensees preparing for their SERU assessment. Visit: for information on how to get ready for your assessment.