@jp3chi Hi! For support with your Tapo Outdoor Cameras, we would recommend getting in touch with our support team directly via phone, live chat, or email here:

@AsiaChanley Hi, thanks for reaching out. If you've already gone through our troubleshooting FAQs and still need some help, we would suggest contacting our TP-Link Support Team directly using our Support Portal:

@mmagin35 Hi Mike, this sounds like something our Support Team can assist you with. Please contact them via phone, chat, or email here, and they'll gladly help:

@Blondebutie This sounds like something our support team can help resolve for you. Please contact them using the support phone number, live chat, or email options here, and they will be happy to assist you:

@Bowtomephil Hi! You are correct in that they are mostly the same. The key difference is the Pro is equipped with Multi-Gig ports (2.5 Gbps) for Ethernet connectivity versus the 1 Gbps ports on the non-Pro version.

@richsim1989 For reliable remote viewing, your camera should be connected to a stable Wi-Fi connection with Internet connectivity, and your smartphone's mobile data connection needs to be providing enough bandwidth to establish a connection and video feed.

@lakersnindiana Generally, we would recommend another Deco Mesh node to ensure seamless connectivity and features throughout your network. All of our Deco models are compatible and can be quickly and easily added to your existing Deco network via the Deco app.

@EmmerichBret Hi Bret, have you tried setting up the AXE95 in Access Point Mode? You can always contact our live support team using phone or chat here, and they'll gladly help:

@riudayo4646 Hi! We'd suggest contacting your local TP-Link Support Team using our Support Portal, and they'll be happy to help:

@mattoftheland Hi! The Tapo C120 actually has an operating Temperature Range of -25 ℃~ 45 ℃ (-13 °F ~ 113 °F). Our apologies for any confusion.

@CromeXTW Hi Alec, if your smartphone is not on the same network as the camera (or are, but are connected to a VPN), the live stream will prompt this message after 5 minutes. You should not receive this messages if your phone and camera are on the same network.

@CantBeFollowed Hi there! The first thing we'd recommend doing is checking for any loops in the network, which can cause broadcast storming, resulting in network crashes. For more help, please contact your local TP-Link support team directly using our support portal:

@GrayTemples Hi! The correct power adapter's label should list an output of 12 V ⎓ 2.5 A

@Rugby187Gaming Hey there, thanks for reaching out. This is not a new feature. If your phone is not on the same network as the camera, this message will display after 5 minutes of live viewing. For uninterrupted Live View, ensure your phone is on the same network and is not connected to a VPN.

@mutinymanx Hi Tyler, this sounds like something our support team can help with via a part replacement request. Please use the resources here, to contact them via phone, chat, or email, and they'll gladly assist.

@RiahuKumar Hi! Please reach out to your local TP-Link support team here, and they'll gladly assist.

@mojo_surfer We have various outdoor Tapo Camera options here:

@jrahughes Hi! You can use our Support Portal here to get in touch with your local TP-Link support team, and they'll gladly assist you.

@zaherg Hi there, this sounds like something our Support Team can help diagnose and resolve for you. Please contact your local TP-Link Team using our Support Portal here and they'll gladly assist you. Thanks!

@GetExhausted Hi Geoff! What is the model of your smart switch? Have you ensured no VPNs are enabled/active while setting it up? An active VPN connection will interfere with the onboarding process.