Survicate
@Survicate
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Collect continuous customer insights with Survicate — the effortless customer feedback platform.
Worldwide
Joined June 2013
🔥 New report alert: We joined forces with @Amplitude_HQ and asked product professionals what they ACTUALLY think about using AI in their work. We packed all their insights into this report and would love for you to read it. It's free and ungated. 🤓
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Read to learn how to nail your customer experience strategy in 2025: Alert: this content is expert based thanks to our Director of Sales & Customer Success: Eylül Nowakowska-Beyazıt.
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Learn how Pranamat ECO, one of our customers, got: ✅ 90.4% NPS completion rate, ✅ 77.5% of NPS promoters, ✅ 32% of brand affiliates. All by combining Survicate’s NPS surveys with ActiveCampaign. Read the full story here:
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🧹 use the Resolved Insights tab and move closed/resolved insights there, 🧹 check out the weekly topics recommendations selected automatically for you to cancel out the unnecessary noise, 🧹 filter the gathered insights by date, source, or sentiment for more precise results.
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We wish you’ll win in 2025, just as our customers: 🥳 save at least 10h on administrative tasks, like Wahi, 🥳 personalize the messages just right, like TaxFix, 🥳 and improve the customer journey as much Hitta. Watch a Christmas movie and get out of here, ya filthy animal.
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“With all the integrations we have, we can know firsthand when really good feedback has been given and act upon it very quickly.” —Lydia Ku, a Head of Marketing at Wahi, says about integrating Survicate with HubSpot.
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💬 “It would be all but impossible to do it without a well-crafted survey system.” —is what Chris Eamer, Operations Manager at Wahi, said after successfully integrating Survicate with HubSpot. Make Survicate your time saver in 2025.
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Check out our latest tips for building the ultimate market segmentation tool stack, including: 👉 Survey tool 👉 CRM 👉 EMS 👉 AI-first customer service tool
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This Haloween, we have something really scary for you guys… Meet Survicate’s most spookiest pets 😱
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Insights Hub—a big part of what Survicate offers, is your best friend in all things feedback data analysis. Data that you connect to flow into it from multiple sources, be it App Store reviews, Intercom conversations, sales calls, or the surveys you launch in Survicate.
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Survicate + LiveChat—it’s official! You can now sync your LiveChat conversations to Survicate’s Insights Hub, and: 👉🏻 Automatically extract user insights with AI, 👉🏻 Automatically sort the feedback into relevant categories.
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You can now integrate your Google Business Profile with Survicate and automatically sync the reviews with Insights Hub. ✨ Insights Hub will scan the reviews, categorize them into topics, and automatically extract insights. Sync all reviews or only location-specific ones.
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luckily, we don’t have to, thanks Research Assistant, you’re an angel. 😫
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Another source you can add to Insights Hub—please give a warm welcome to Survicate and Gong integration. 👏🏻 Automatically sync call transcripts collected in Gong to Survicate’s Insights Hub and enjoy the feedback categorized into topics with extracted insights, done for you.
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