Strava Support
@StravaSupport
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Stay up to date with known issues and important announcements. Have a question about your account? Submit a request to Strava support: https://t.co/FMPAXVap1d
San Francisco, CA
Joined July 2014
Need help getting started, looking for inspiration, or have an idea to enhance your experience? Come be a part of our global Community Hub: Browse existing discussions or start your own by logging in with your Strava account. Join today!
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@ChallengerWSM Hi Jason, due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com (mailto:support@strava.zendesk.com) directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
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@giggingni Hi there! I have refunded the charge and your subscription has been reverted to Free. Your bank should process this refund in a few business days. Best, Kimberly Strava Support
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@fasalisspecial @AmazfitGlobal Hi Fasal! Please reference this syncing support article: If you continue to experience trouble, please submit a support request directly and an agent will be able to assist you: Best, Kimberly Strava Support
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@TheHighTake Hi there! Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
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@hanvroe Hi there, we apologize for any delay in our responses as we are currently experiencing a higher volume of tickets. You can reference your ticket status through your email or here: Best, Kimberly Strava Support
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@ChallengerWSM . Hey Jason, we apologize for any delay in our responses as we are currently experiencing a higher volume of tickets. You can reference your ticket status through your email or here: Best, Kimberly Strava Support
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@SchepisiL867 Hi Victor - Hi there! Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
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@ChallengerWSM Hi there! Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
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@ReallyThryve Not too sure! Sorry to hear you're experiencing trouble. In order for a Strava agent to troubleshoot, please submit a support request directly and an agent will be able to assist you: Best, Kimberly Strava Support
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@McThirsty_ @Strava Hi Clint - Our support agent got back to you earlier today, please check your email for a response. Best, Kimberly Strava Support
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@ralexcarias Hi there! Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
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@AllanBrown1 Hi Allan, sorry for the trouble. Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
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@SchepisiL867 Hi there! Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
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@comichussain Hi Afzal! Access your Training Plans under the Training menu on your dashboard. For more info, check out this support article: If you continue you experience trouble, submit a support request directly and an agent will be able to assist you: ...
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@McThirsty_ @Strava Hello - Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you! Best, Kimberly Strava Support
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@jandicko Hi Janet - I have refunded the charge and your subscription has been reverted to Free. Your bank should process this refund in a few business days. Best, Kimberly Strava Support
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@McThirsty_ @Strava Hi there, sorry for the trouble. How can I assist you? Best, Kimberly Strava Support
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