Sierra
@SierraPlatform
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We help companies elevate their customer experience with AI.
Joined February 2024
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Hi, we're Sierra, the conversational AI platform for businesses.
We help companies elevate their customer experience with AI.
6
6
54
Thanks to
@jonfortt
for having our founders on to discuss conversational AI, working together in person, and more.
I speak with Sierra Co-founders
@btaylor
and
@claybavor
about raising $110 million, meeting at Google, joining the board of OpenAI, and the future of artificial intelligence
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0
2
24
Really enjoyed the conversation this morning with
@YahooFinance
. Thanks for having us to talk about our vision for Sierra.
3
2
20
Before Sierra,
@OluKai
's customer care team focused on closing 150 tickets daily; now, 50% of the time, the OluKai AI Agent can resolve a ticket or inquiry without human intervention — freeing up the team to focus on higher-value, more complex cases.
#CustomerCare
0
0
8
Consumers expect to have engaging, personalized conversations when interacting with brands. AI agents deliver in a way that chatbots can't — as an extension of your company and its knowledge.
#CustomerCare
#SierraAI
0
1
3
After partnering with Sierra,
@ww_us
began to see their AI agent make an impact on key areas of Customer Care — with a significant increase in containment rate, continued customer satisfaction, and a notable drop in average handle time.
#SierraAI
#CustomerSatisfaction
0
0
1