SharkGaming
@SharkGamingCom
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@kyppodk It's a been a busy few days, that's for sure. We've reached out to @LinusTech to expand on a few points regarding the packaging that we use to protect the PC's we ship. The original PC had an extra layer of inflatable airbags between the two boxes, that Linus did not receive
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@BerricadeTV We did not reject his refund or a new PC - the customer himself chose to decline the offer, and then shipped the PC to LinusTech
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@gtn0rway @Orangrrr @LinusTech We offered the customer a full refund or a new PC - there's NO way that we would refuse him that 😅
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@eriohm @PostNordSverige @LinusTech Great Video from @LinusTech A couple of comments: - The customer was offered full refund or a new PC - The packaging shown in the video is not as we shipped it. We fill the outer boks with airbags to prevent "normal" transport damages
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@noalias We just got back from holidays today and will start replying to all messages. we've received /Adam
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@Bassemann87 You're welcome. You might want to consider editing your post if you feel like we clarified the issue. And Max Bite Madness is a good choice ;)
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@Bassemann87 But the winner replied to the text message and showed a screenshot of the unique winner's message, proving he had typed in the code - all within the time limits. We were confused because we didn't know that our own software had frozen, which is why we were considering... 3/?
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@Bassemann87 1:We could try to keep up with the comments in real time, which was impossible. 2: We could setup an automated message that the winner would receive when he/she typed in the code in the chat. We did not receive the feedback from the system setup to check the automated msg.. 2/?
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@Bassemann87 Hi Sebastian, I want to clarify a few things here: We setup the rule that the person should be present at the stream and by doing so, asked them to comment in the chat with a specific code we had sent as a Text message. We had setup 2 ways of confirming this: 1/?
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