SercoMiddleEast
@SercoMiddleEast
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Official Twitter page for Serco Middle East
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يسعدنا أن نعلن عن تعيين "سيركو" من قِبل شركة "البحر الأحمر الدولية" للتطوير العقاري، لإدارة وتشغيل خدمات النقل بأعلى المعايير العالمية داخل مشروع البحر الأحمر الذي يُعد الوجهة السياحية الأحدث ضمن رؤية المملكة العربية السعودية. يمكنكم قِراءة المزيد هنا:
1
7
23
We're pleased to announce that
#SercoMiddleEast
has been awarded the frontline hospitality services contract at
@DubaiAirports
and we look forward to further strengthening our partnership.
0
9
22
We have been appointed by Red Sea Global to manage and operate the mobility services at The Red Sea Project, a visionary new tourism destination in
#SaudiArabia
. Read more here:
#RedSeaProject
#KSA
#ESG
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3
14
Today, at the first day of
@DubaiAirshow
, ANS Growth Director Natasha Bothma and a group of panelists explored the opportunities and implications of remote towers for ATC, airport operations and infrastructure.
#DubaiAirshow
#DubaiAirshow2023
#Airshow
#ANS
#AirTrafficManagement
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وجد معهد سيركو أنّ 84% من آراء المشاركين في الاستبيان تراوحت بين الرضا والسعادة الكبيرة تجاه جودة الخدمات العامة التي اختبروها خلال العامين الماضيين.
منى الثقفي ومهندس باسم الجديع يناقشان هذه النتائج والسبيل لتحقيق سعادة المواطنين.
@McitGovSa
1
8
11
Very excited to have this new state-of-the-art lab in our Dubai office
#ExperienceLab
#ExperienceLabME
#SercoMiddleEast
#Serco
We’re thrilled to finally show off our completed labs - the space has been purpose built to enable state of the art user experience research.
We can't wait to begin and show it off to clients 👩💻👨💻
Exciting things to come, stay tuned.
#Dubai
#UX
#CX
#MiddleEast
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We are honoured to be recognised by
@HHShkMohd
as a winner of the 2nd edition of the
#UAE
Emiratisation Award and our CEO Phil Malem had the pleasure of attending this special ceremony
.
@HHShkMohd
honours winners of the 2nd edition of the
#UAE
Emiratisation Award. The event was attended by
@SaifBZayed
&
@HHMansoor
.
#UAE
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We are pleased to announce the appointment of Wallace Weatherill as Serco’s Managing Director of Dubai Metro and Dubai Tram. He will spearhead the Dubai Metro and Dubai Tram's operations in collaboration with the Roads and Transport Authority (RTA).
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We’re putting the safety of our people first because they are the ones who serve the communities and countries in which we work. Watch this video to see how Serco Middle East is implementing COVID-19 measures:
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3
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Want to be the first to hear about
@ExperienceLabME
? Come to the Healthcare UK stand in the main concourse of
#ArabHealth2020
tomorrow Thursday, 30th Jan at 9am to learn about
@SercoMiddleEast
's latest launch of this world-class user experience agency!
#ExperienceLab
0
3
8
Watch CEO Phil Malem explain how Serco Middle East has stood up during the pandemic and how our core strategy of managing people, assets and data has remained true.
Serco Middle East’s CEO Phil Malem provides insights on how the company is dealing with the pandemic and supporting its clients, partners and staff, while highlighting
#Dubai
's resilience and unique ability to overcome challenges.
@SercoMiddleEast
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2
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Eid Mubarak in advance! Wishing you and your family a joyful and blessed celebration.
#EidMubarak
1
2
8
“We are looking to come out of this situation stronger than ever..." says Serco Middle East CEO Phil Malem in an interview with Gulf News.
Read the full article here:
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2
7
Excited to announce our latest initiative in collaboration with
@ecomatcher
- Serco Forest. As part of our
#ESG
goals and in honor of
#EarthDay
, we're planting trees in the names of our colleagues and friends to make a difference in protecting our planet.
#sustainability
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2
7
Serco Middle East's response to COVID-19: An open letter from CEO Phil Malem -
#Serco
#SercoMiddleEast
#COVID19
#covid19response
0
4
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Women in Leadership Series: Serco Middle East Business Transformation Director Laura Kelly is our highlighted female leader of the month.
Read her Q&A below, where she talks about how Serco Middle East has supported her career progression.
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0
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Women in Leadership Series: General Manager of Guest Experience Kayleigh Houghton is our highlighted female leader of the month. Read her Q&A below, where she talks about her steady progression and her upcoming transition into a new operational role:
0
1
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Yesterday we were honoured to mark the official opening of Serco's new regional hub in Riyadh with ribbon cutting by
@albadrinvest
and
@UKAmbKSA
.
The ceremony was attended by
@rsoames
@mona_thg
, key clients, partners and colleagues.
#saudigrowth
#vision2030
@MISA
0
3
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Listen to this motivating panel discussion between Serco ME's female leaders as they discuss how the right support can facilitate success for employees from all backgrounds, especially working women and mothers.
#IWD2020
#IWD
#SercoAndProud
#Serco
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Serco Middle East has multiple job vacancies in the transport sector available for facilities maintenance and asset management professionals.
For more information, please click on this link to view the list of opportunities available:
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Loise Kanyai is this month's featured
#PulseAward
winner. She won an award in the 'Care' category for her hard work and efforts in introducing corporate social responsibility (CSR) activities at one of
#SercoMiddleEast
's largest contracts.
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0
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Serco Middle East has appointed Hana Abu Kharmeh to the role of Human Resources Director, following an extensive internal and external recruitment process.
#SercoAndProud
#SercoMiddleEast
#Serco
1
1
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Serco Middle East Client Director Andrew Wells visited the Healthcare UK stand at Arab Health to meet with Andrew Jackson, Her Majesty’s Consul General, and to talk to show-goers about the launch of ExperienceLab in the Middle East.
#arabhealth2020
#ExperienceLab
0
3
6
We are delighted to announce the appointment of Mona Althagafi as Country Director for Saudi Arabia. Mona will take responsibility for the operational delivery of Serco’s core offering of data, asset and workforce management as we support Vision 2030.
0
2
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CEO Phil Malem was part of a panel today at the
@WorldGovSummit
. Serco's focus on helping our clients and regional governments achieve national visions and ESG goals formed a key element of Phil's messaging, recognising the criticality of enhancing the welfare of citizens.
0
1
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Serco is proud to have received UAE General Civil Aviation Authority (GCAA) ANS Certification for the UAE.
0
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أعلنت شركة سيركو الشرق الأوسط عن تولي هناء أبو خرمة منصب رئيس قسم الموارد البشرية. وذلك عقب عملية توظيف داخلية وخارجية شاملة.
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We've officially launched ExperienceLab here in the Middle East! Through this, we'll be bringing the first end to end integrated experience research, design and delivery offering to the region.
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Serco is partnering with ministries in the Middle East to deliver efficiency, flexibility and knowledge transfer skills. Helping clients understand the new 'customer experience' in a post-COVID-19 world is top priority for our ExperienceLab experts.
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Eid Mubarak in advance! Wishing you and your family a joyful and blessed celebration.
#EidMubarak
0
0
5
Serco has acquired multi-award-winning sustainability and engineering consultancy Climatize Engineering Consultants, in a move that will further strengthen our end-to-end capabilities in the Middle East to empower governments and businesses to achieve their Environmental, Social
0
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Serco Middle East wishes happy and safe Christmas to all who celebrate.
0
0
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We joined the UAE's decarbonisation drive by signing the UAE Climate-Responsible Companies Pledge ahead of
#COP28
. We're committed to supporting the
#YearOfSustainability
and contributing to a sustainable future for generations to come.
Learn more here:
0
1
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Today we held the closing ceremony for our 8-week long Fursati internship programme. We are
#SercoAndProud
of the interns' achievements and humbled to see that our efforts to train and develop young national talent are proving to be a success with each new group of interns.
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We've partnered with
@starburstaero
, the world-renowned aerospace accelerator, to drive innovation in the UAE space industry and to foster the growth of space ecosystems worldwide.
Learn more here:
0
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We are
#SercoAndProud
to announce that Samantha Rowles has been appointed Operations Director of Serco Middle East’s transport division. She is responsible for leading over 1,200 employees. See what her new role entails here:
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Learn about Serco's plans to create more jobs in the Kingdom through expanding our services and carrying out our strategy in line with Saudi's Vision 2030 in Phil Malem's interview with Arab News:
British public services firm
#Serco
expects revenue and profit in the
#MiddleEast
to rise in 2021
@SercoGroup
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Serco Middle East signs contract with Department of Civil Aviation to provide Air Navigation Services at Sharjah International Airport:
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In these unprecedented times, if businesses support each other and support the countries we live and work in, we will come out stronger.
We are proud to be involved in this video campaign with other leaders in the industry:
#tlme_digital
#Serco
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1
5
We’re celebrating an incredible achievement: Deputy Contract Director Venecio D’silva marks 40 years at Serco!
This is a true testament to Serco’s dedication to nurture the professional growth of employees. We're very
#SercoAndProud
of all that Venecio has accomplished!
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0
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We marked the beginning of
#ZeroHarmWeek
yesterday, kicking it off with a Safety Stand Down across all of our places of work.
This year, our focus for
#ZeroHarmWeek
is on situational awareness and we are emphasising the importance of being fully aware of our surroundings, where
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#SercoMiddleEast
wishes everyone a safe, joyous and successful 2022.
#سيركو_شرق_الأوسط تتمنى لكم في السنة الجديدة السلام والسعادة والنجاح!
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We are proud to announce the launch of our
#MiddleEast
space division and the appointment of our new Head of Space Amar Vora, a significant milestone in our mission to bring national visions to life.
#SercoInSpace
#SpaceDivisionLaunch
#NewHeadOfSpace
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Samantha Rowles, Operations Director - Transport, discusses gender inclusion, digitalising transport networks, sustainability, and female representation in safer transportation systems in her interview with Built Environment. Read more:
#Leadership
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Happy KSA National Day in advance! We're marking KSA National Day in a very special manner this year and will announce it next week - keep an eye out.
#KSAnationalday
#nationalday
#KSA
#SaudiArabia
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Serco is proud to welcome Sarah Alhabbas as our first space graduate. Serco's Space Graduate Programme received over 400 applications, creating fierce competition for the limited available spots. Fast forward three months and the first successful graduate, Sarah AlHabbas, has not
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Happy Emirati Women’s Day from Serco Middle East! Watch this video to find out more on what programmes we have in place and to hear from some of the inspirational Emirati females in our business.
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In today's
@DubaiAirshow
panel that covered the topic of investing in space,
#SercoMiddleEast
Head of Space Amar Vora stressed the importance of the space industry in the region and says "every company and every government agency needs to adopt their own space strategy to better
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Serco Middle East wishes everyone a safe, joyous and successful year ahead.
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Serco Middle East signs a strategic agreement with NG Aviation, which will enable the development of a unique product for satellite data-based obstacle surveys around airports.
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We’re celebrating a milestone in the UAE's fight against COVID-19. So proud of our dedicated frontline staff at Dubai Field Hospital, who provided a full range of non-clinical operations.
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We are proud to announce that Serco Middle East CEO Phil Malem is featured in the Construction Business News Middle East's FM Power 30. Read why Serco is more than just a service provider and how we are a true partner to our clients:
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Women in Leadership Series: Soft Services Manager Sherly Carabeo is our female leader of the month.
Read her Q&A below, where she talks about how Serco Middle East has supported her career progression.
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Our transport division came together for an iftar gathering. Each of these individuals, whether frontliner or manager, was directly responsible for helping bring this sector out of the pandemic. We look forward to more in-person events like this!
#RamadanKareem
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يظهر السيد "فيل ماليم"، المدير التنفيذي لشركة "سيركو" الشرق الأوسط على غلاف مجلة "CEO الشرق الأوسط" لهذا الشهر، ويسلط الضوء على تفانيه المتواصل في مبادرات الممارسات البيئية والاجتماعية وحوكمة الشركات (ESG). يتحدث السيد "ماليم" عن أن مؤتمر الأطراف في اتفاقية الأمم المتحدة الإطارية
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As the month of Ramadan approaches, we extend our warmest wishes to all who celebrate. May this special time be filled with love, kindness and joy. Ramadan Kareem!
#Ramadan
#RamadanKareem
#Serco
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We honoured KSA National Day by opening a new Riyadh office! We’re committed to the growth of the Kingdom and helping its government reach its vision for the future; the opening of our new office is another testament of how dedicated we are to this goal.
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Tomorrow at
#MiddleEastRail
,
@ExperienceLabME
Director Kristine Pitts will share insight into what it means to design customer-centric transport experiences, highlighting key learnings
#ExperienceLab
has gathered after conducting 3 months of research with passengers in the UK.
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We are proud to announce the launch of the Serco Accelerator Programme in partnership with globally renowned business school Hult Ashridge.
Here is why professional development should be a top priority for employers and employees:
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We love seeing our
#SercoMiddleEast
colleagues from different countries get together over a meal!
#teamwork
#KSA
#UAE
#SercoAndProud
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Our team at
#AlUla
, making work look like a vacation! After a successful site visit, they're ready to assist in the complex behind-the-scenes work that goes into operating & maintaining infrastructures in a site like this.
@AlUlaMoments
@ExperienceAlUla
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1
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Proud to be providing support services to the Dubai Field Hospital. Watch this video by
@khalidalameri
for a peek inside:
#Serco
#SercoMiddleEast
#SercoAndProud
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1
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Serco Middle East is proud to be part of the Dubai Metro’s Red Line Extension and we appreciate
@rta_dubai
's trust in our capabilities.
HE Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the
#RTA
announced that
#Route2020
, the extension of the Dubai Metro line, would start commercial operation on 01/01/2021.
@DubaiMetro
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We are pleased to announce the appointment of Daniel MacGregor as our Chief Growth Officer in the
#MiddleEast
. With over 2 decades of experience and expertise, Daniel brings a wealth of knowledge to the role. Read more here:
#BringingNationalVisionsToLife
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Women in Leadership Series: Head of Operations Assurance and Resource Jhuma Dutt is our highlighted female leader of the month
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Employee wellbeing is a top priority at Serco Middle East. CEO Phil Malem says "Investment in people is something that will always pay dividends in the future.”
Read the full article here:
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Head of Space at Serco ME Amar Vora praises astronauts Rayyanah Barnawi & Ali Al-Qarni for their historic mission to the ISS. This milestone represents empowerment and showcases Saudi Arabia's progress in inclusivity & diversity.
#ArabSpaceMission
#Empowerment
#Opportunities
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We're showcasing achievements of our 2019 Serco Middle East Pulse Award winners. This month’s team not only won a Pulse Award for their efforts, but also paved the way for Serco to be recognised as a leader in Emiratisation in the private sector:
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Read CDO Paul Bogan's article to see how data and digital asset management can unlock cost optimisation and more:
#CDO
#SercoMiddleEast
#DigitalAssetManagement
#costoptimisation
#SercoAndProud
#data
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Serco is exhibiting at the
@WDS_KSA
on 6-9 March and our defence leaders from across the globe will be in attendance. We asked them about their area of expertise and what they are most looking forward to at the show:
#defense
#interoperability
#worlddefenseshow
#WDS2022
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#SercoMiddleEast
has been awarded a 5-year contract to provide essential technical air traffic services including aerodrome control and approach control on behalf of
@RAK_AIRPORT
commencing February 2022.
#contractwin
#aviation
#rasalkhaimah
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تدخل سيركو في شراكة استراتجية مع الوزارات في الشرق الأوسط لتقديم الكفاءة والمرونة ومهارات نقل المعرفة مع اتخاذ تحسين خدمة العملاء منهج اصيل لكل ما نقوم به. إن مساعدة شركائنا على فهم "تجربة العملاء" الجديدة في عالم ما بعد كوفيد-19 هي أولوية قصوى لخبراء
@ExperienceLabME
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CEO Phil Malem discusses how
#technology
and
#innovation
will be a fundamental legacy that lasts well beyond the showpiece six-month long event,
@expo2020dubai
. Read the full article here:
0
1
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Serco works with
@DubaiAirports
to boost Emiratis in frontline roles with fire services training programme
#fireservices
#nationalisation
#Training
@iftcentre
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@WorldDefenseShow
Day 1
Honoured to have a visit to our stand from Lord Gerry Grimstone, Minister for Investment - DIT along with Neil Crompton, UK Ambassador to The Kingdom of Saudi Arabia and Kevin Craven, CEO ADS Group
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Last night we celebrated our exceptionally talented
#SercoMiddleEast
employees at our annual Pulse Awards.
#SercoandProud
#Serco
#PulseAwards
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Our KSA-based colleagues visited several UAE contracts this past week. We believe its important for colleagues to share experience and knowledge across all of our projects.
#knowledgesharing
#SercoMiddleEast
#SercoAndProud
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عقدنا اليوم الحفل الختامي لبرنامج تدريب "فرصتي" والذي استمر لمدة 8 أسابيع. نحن فخورون بإنجازات الطلاب، ويسعدنا أن نرى أن جهودنا لتدريب وتطوير المواهب الوطنية الشابة أثبتت نجاحها مع كل مجموعة جديدة من المتدربين.
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Our team is excited to meet you at the 2022
#AlUlaJobFair
.
We look forward to helping the Kingdom by creating more jobs and career paths for the locals at
#AlUla
.
#jobfair
#recruitment
#SercoAndProud
#KSA
#careergrowth
#nowhiring
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Happy
#InternationalDayOfTheAirTrafficController
!
To commemorate this, Abdulla AlKindi shares what a day in the life of an ATC looks like and how how he is helping his country reach its vision as a national working at Serco.
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👏🏼
.
@RTA_Dubai
’s efforts in the complete sterilisation of the
#Dubai
Metro and stations, as part of the UAE National Disinfection Programme.
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119
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The private sector needs to get on board for the Middle East to hit net zero climate goals - Opinion piece by CEO Phil Malem in
@ArabianBusiness
#ESGatSerco
#COP28
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تكريماً لليوم الوطني للمملكة العربية السعودية، تحدثت منى الثقفي المديرة الإقليمية لسيركو في السعودية عن الخطوات الهائلة التي قطعتها الدولة لتقوية اقتصاد المستقبل تزامناً مع تسارعنا للخروج من الوباء.
اقرأ المقال كاملاً في جريدة الرياض
@Alriyadh
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Fostering young talent to create future leaders is a key part of our commitment to bringing national visions to life. This week we participated in the
#ZayedUniversity
Career Fair and had the privilege of engaging with many talented students.
#SercoMiddleEast
#NationalVisions
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We are launching ExperienceLab by Serco in the Middle East! We can't wait to tell you more about it!
#sercoandproud
.
@SercoGroup
's
@ExperienceLab
are opening an office in Dubai, bringing to the Middle East their expert user researchers and designers who have delivered award winning service design to private and public organisations around the world.
#userresearch
#ux
#cx
#servicedesign
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Eid is almost here, and we wanted to wish you and your loved ones a happy and prosperous celebration. Let's embrace the spirit of compassion and unity as we prepare to mark this significant day.
#EidMubarak
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Serco wishes you a Happy Saudi Founding Day!
Today we celebrate the rich heritage, remarkable progress and shared values of the Kingdom of Saudi Arabia as well as our collective commitment to Saudi Vision 2030 and our shared purpose of bringing national visions to life.
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Our KSA Country Director
@mona_thg
was part of a dynamic panel hosted by
@cbdcorporate
on the current state and future of
#womeninbusiness
in
#KSA
. Mona shared insights and advice on how to overcome the challenges faced by women entrepreneurs and professionals in the region.
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Nationalisation and developing talent is a core part of our strategy at Serco. Our strategy is aligned to the visions of the UAE and KSA and our focus is to develop Nationals and top talent to be leaders of the future.
#SercoAndProud
#SercoMiddleEast
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