Sarah Meyer
@SarahMeyerDC
Followers
6K
Following
3K
Media
277
Statuses
4K
Chief Customer Experience Officer @WMATA. Will travel for baked goods. Former @MTA. Mom of 👧🏼👧🏼
Washington, DC
Joined October 2008
Just voted and was approached by an elderly woman looking on her NYC ballot for Dr. Oz. I don’t really know where to go from here. Perhaps to the bar.
954
4K
89K
Could we all be more like @BTS_twt, take a mental health day, #takethetrain @MetroNorth and visit @DiaBeacon. what happier people we would be! For train schedules and fare info to Beacon, visit
11
461
2K
Listening to endless zoning hearing in which a planning commissioner is saying they will veto an affordable housing project, because it doesn’t have enough parking for residents…when it is next to a train station. I just want to scream.
24
105
2K
Not an easy day today asking New Yorkers to wear masks in the transit system. I was called a moron, an idiot and worse, just simply ignored by far too many. I want to thank all of the #maskforce volunteers today for their bravery and determination. Our work isn’t done.
79
63
863
Remembering Michelle Go, an amazing New Yorker. Thankful she is being recognized by so many tonight.
8
70
562
To whoever put this up for our staff to see out their windows today, thank you.
12
65
477
At this time, there is very limited train service. Do not travel on the subways. Will post more info on @NYCTSubway.
13
240
424
New York Subway and Buses will be running at NORMAL service levels tomorrow. I promise we will give you the notice you need if any of our plans change, but right now thanks to our amazing workforce, we are running (and disinfecting) 24/7. 🚇🚍.
25
118
419
Since many of you are hopefully staying home today, perhaps I could convince you to apply for jobs at the MTA? We need your help to make the case for more service, bus lanes, elevators and to make the transit system easier to use and understand. Check out the following postings:.
8
81
307
Secretary @PeteButtigieg, congrats! We can’t wait to have you back on a Coney Island-bound @nyctsubway train. (pic taken pre-pandemic, obvi, @USDOT)
7
27
270
Andy, thank you for showing New York and Transit what's possible. It's been an honor to be at your side over these past two years. I know the best is yet to come for this city, because there are thousands of us working hard to make your vision a reality.
12
32
277
The MTA is joining the boosting game. Head over to Jackson Heights Roosevelt Ave and/or Times Square (in the shuttle//123 passageway) for a Moderna booster TODAY. No appointment needed!! 💉💪💕.
4
94
212
Spotted: Pres. Byford “putting some muscle into it” earlier this evening after a water leak at Grand Central.
27
33
214
I am so angry that someone did this on purpose, but so thankful that no one was seriously injured. Don't mess with our subway--its for all of us!!
37
55
212
New York can have nice things.
We’re putting pedestrians and cyclists front and center. On top of 8 acres of new public space, we will widen sidewalks, build new protected bike lanes & bike parking and make other improvements to the streetscape that improve safety. 8/
10
14
195
Late to school this morning because a garage line blocked 3 M66s from getting down the block. We need congestion pricing now.
12
6
180
Guess what we did today?! Tested designs for double-height @LIRR signage for Penn Station!! 🎆🎇
11
5
168
Reflecting on this day--the Governor and Mayor, declaring, together IN A SUBWAY STATION, the importance of public transit and fixing NYC's housing crisis and increasing the # of mental health outreach workers. So, I have to say, I'm all aboard the get stuff done train!! 👏🚇🍎
12
11
179
Thinking we could all use a little pick me up tonight. so retweeting our favorite video from last year.
4
10
160
Hi everyone, wanted to let you know I’ll be off for several weeks while I take care of Lainey’s little sister, Charlotte🤱 who arrived safely last week. We are all happy and healthy. If you need anything, pls reach out to @NYCTSubway or @NYCTBus 24/7.
29
6
148
on ne peut que rêver.
The streets of Paris are car free today as part of an event called "Journée Paris Respire" or "Paris Breathes Day". For one day only, cars are banned from Paris. Parisians and tourists are invited to "discover Paris in a new light". 📍 Avenue des Champs-Élysées 🇫🇷
4
15
127
Good morning NYC, most solid subway options right now: 1, 7, G and J trains. N and Q also performing decently. Still much to do to clean out each signal and track circuit (which were often caked with mud), so appreciate your patience. If you can stay home, stay home. 🍎💪🏻.
7
20
132
Okay team Transit, we have OMNY cards available today at the Grand Central @NYTransitMuseum store—I held them with my own hands, so can personally confirm!
9
11
123
Just got back to NYC after several days away in the woods doing team building and trust exercises with strangers. On an E train home, I sat next to 3 men. 2 were explaining to the other that they never pay fares. I tried not saying anything. But as they kept going on and on. .
9
3
123
I can't think of a better way to spend my birthday (during a pandemic). Thanks to all the #MaskForce volunteers who came out with us today! 🎉😷💕
21
5
123
.@NYCTSubway's mission has never been more important. And I am lucky to work with the kindest, most creative and determined team. We installed over 70,000 decals and signs, are distributing masks and sanitizer and of course keeping those trains and buses moving. Onwards.
9
15
124
So excited to officially launch real-time tracking bus ridership data! Now customers can evaluate crowding levels on buses before they board. This is available on 40% of our buses today, with more to come. Available on and the MYmta app. Check it out.
10
22
120
At Atlantic/Barclays handing out limited edition @BrooklynNets masks. Stop by and say hello! #takethetrain
9
2
119
Okay team OMNY, thanks to an eagle eyed MTA-er, we have our first confirmed @Walgreens OMNY sighting at 72nd and Broadway. 🏃♀️🚆🚍
5
10
115
“It’s cold and wet, what can be done? A trip on a 1917 subway car, just for fun!” Please join us and celebrate the IRT’s birthday, riding from Times Square to 96th until 3:30 today. 🎉
8
10
117
Happy New Year from the 2 train! Thank you to our crews for keeping New York moving tonight.
9
12
113
The TrainTime app launch is a "move mountains" accomplishment in @MTA-land, consolidating three apps into one. A huge, huge thanks to @wafisher @mollswash @SunnysWords and others not on twitter. Download now, buy a $5 City Ticket and check out all NY has to offer 🍎🏙️🎆.
With TrainTime, you can: . ✅ Buy and manage your LIRR and Metro-North tickets directly from the trip results screen.✅ Plan your trip quickly and easily.✅ Check the occupancy of train cars in real-time.✅ Chat with live customer service agents.
15
6
107
@2AvSagas Thanks for letting me know about this, Ben. We are calling the NYPD and asking they take these barriers down.
6
1
101
The @MTA Mask Force is in full force again this morning. Look out for the bright yellow shirts or ask a station agent for a free mask. Here are our volunteers at Atlantic Ave and 149th Grand Concourse ready to go! @NYCTSubway
8
20
113
🎉 Seeing the light at the end of the tunnel. Thrilled to announce @NYCTSubway is reopening entrances at Nostrand on the A/C at the end of the year, thanks to my colleagues at @TWULocal100 and support from @assemblytwright 🎉
5
6
107
I know some of you are nervous about getting on a subway or bus for the first time tomorrow, but know that the @MTA has been cleaning and cleaning and cleaning and cleaning and we are READY to welcome you back. Hope to see you tomorrow. 😷💪.
Hello everyone, . If you're returning to traveling with us this week, welcome back. Here's what you need to know: . 😷You must wear a mask .🚇We’ll be running regular weekday service .🌙We’re closing the subway from 1-5 am to clean . 📺 for more on how to ride👇
19
18
108
Proud and grateful to be taking my child to work today to show her the importance of public service. #wmata 🚇🚌🎉❤️👯♀️
1
2
104
If the Feds can allocate money for F-35 fighter jets in the #HEALSAct, shouldn't we be able to also run bus service to get seniors to doctors appts and food service workers to grocery stores? Please fix this bill and allocate money to public transit. #rescueriders #ClimateChange.
4
33
100
Wanted to make sure that for those looking for alternatives have seen this map showing bus service that is currently running. We are surging buses in the area, but if you can take the F/G/Q please do so.
8
53
96
We wouldn’t be able to do this without @SlackHQ. If anyone is working on covid response or mitigation email them at covid@slack.com for free upgrades. Stay home. Save lives and let @NYCTSubway keep focused on getting healthcare workers where they need to go, safely.
If you’re able to figure out how to work remotely, please do, even if you don’t have the processes in place. We’d never done this before either, but we hope we’re setting the right example. Do your part: Stay home. We’ll be here to keep you company, 24/7. (5/5).
3
20
100
We have vaccinated over 5000 riders, and now @NYGovCuomo is extending our pop-up stops at GCT, Penn, E180, and Bway Junction until Saturday!! (Am I too excited to use a real 📢 again, YES). Please come by or tell your friends.
5
14
95
See NYC’s bold new subway map, inspired by Massimo Vignelli’s 1972 classic
5
11
97
So much to remember, so much to celebrate. Welcome back, New York!
3
15
98
Come on, ride the train, hey, ride it. 👏♥️🚇👏🙌.
Some good news on this rainy Friday:. On Wednesday, more than 1.8 million customers traveled with us on the subway—the most since March. Thank you for riding with us and please keep wearing your mask and washing your hands.
7
12
100
Had a total blast today with my friends Sheila and Lou opening up the new Bedford entrances at Nostrand Ave on the A/C lines.👍
6
4
101
Made a ton of progress last night on the 4,5,6 switch replacement work at 14th street. Thanks for your patience New York, while we get this needed work done. @NYCTSubway @MHermannPhoto
3
16
93
Good morning @NYPD19Pct and @nyc311 and @NYCTBus, 2nd Ave at 77th is reduced to one lane due to delivery trucks. The bus lane is impassable. Possible to get someone over there ASAP to get our buses moving again?
7
3
93
Breaking screens, especially those advertising the Fair Fares program is not the way to help fellow New Yorkers. Let’s instead work on spreading the word
24
15
97
My thanks to @MTA and @TWULocal100 colleagues helping customers out at key transfer stations across the system tonight, after a really tough day. Great to hear reports of service moving well--and of NY'ers supporting each other through this. 💪🍎🚇🚍.
1
5
96
A devastating morning. I'm so grateful for the first responders and healthcare heroes who ran towards danger. We will not get regular D/N/R service for some time, but service is running well on most other lines. If you need help navigating, @NYCTSubway is here to help.
2
21
92
Couldn’t get seats this morning on any of my 🚇🚇🚇 and really good mask wearing!! Welcome back (again) NYC!!! 🎉.
6
4
89
Here we go, NYC. Are we ready for new subway maps that make planned work and re-routes easier to understand, that make buses easier to find? 🤞🎆.
The MTA is asking riders for feedback on a new subway map, similar to the retired Massimo Vignelli design in use from 1972 to 1979
17
6
82
A big thank you to Transit staff out there in the windy, frigid temps ensuring New Yorkers are getting to where they need to go tonight.
J train service has resumed after our crews cleared ice from a switch between Broadway Junction and Alabama Av.
2
4
82
Thankful for the teams who brought 110th back, and thinking of our crews who will need to operate trains through this station tomorrow. They have been through so much these past weeks, and they are all heroes.
The 110 St (Central Park North) station will reopen tomorrow morning after the March 27 fire in which our colleague, Train Operator Garrett Goble, tragically lost his life. Our stations, track, infrastructure, and cleaning teams have worked around the clock to restore service.
6
10
87
Job Alert: Help us build the MTA's open data program, getting more sets online ASAP and creating a platform for the future that improves service quality, efficiency and cost-cutting.
3
25
79
On one level it is heartbreaking to report these numbers, and on another level, I am so proud of NY. #FlattenTheCurve.
March 17, 2019: 5,568,464 .March 17, 2020: 1,785,252 . 3.7 million of you chose not to ride with us yesterday because you want to #flattenthecurve. We miss you, but for now, we’ll say: thank you for not riding with us. You’re keeping NYC safer.
4
12
84
@placardabuse @WakefieldBxDave @NYPD52Pct @nysdmv @NYCMayor @NYCTBus @EricDinowitzNYC @Fernandez4NY @jamaaltbailey @GovKathyHochul @RidersAlliance @NYPDShea @NYPDTransport @JMartinezNYC @BilldeBlasio @MTA @NewYorkStateAG @Straphangers @ydanis @StreetsblogNYC Trust me I’m as frustrated as you guys are, but I cannot go out and ticket NYPD vehicles. That said, we have made high level calls to NYPD contacts and to the DOT about this issue and hopefully we will see some progress soon. I will keep on it.
42
2
73
It’s Mask Force Day!!! Thank you to all volunteers and @mta staff out there keeping NYC healthy. 💪🏻🍎😷
9
3
85
This is a new one for me… 👀 on Grand Central 4,5 platform, an art installation reflecting on a bad breakup? So this morning, I must issue a reminder to New Yorkers, art installations in the middle of a platform are not welcome. 🎞
7
7
74
🚀day at L'Enfant Plaza! Next stop, system-wide. Please send feedback, so we can make these screens work even better for customers.
Better real-time info? Yes, please! New, real-time station ahead lists debut this morning at L’Enfant Plaza. Now you can see when the next train is coming *and* next stops! All to help make navigating Metro easier. Share what you think below! #wmata #yourmetro
6
4
75
Bus 👏 lanes 👏 work 👏 for 👏 everyone.
According to @NYCTBus data, afternoon B46 Local & #SelectBusService speeds (Fulton St to Atlantic Ave SB in BK) have doubled since DOT implemented a bus lane this year (Oct 18 vs Oct 19). At the same time, speeds for other vehicles have improved by 14%. #BetterBuses #nycdot2019
4
11
82
When this hiring freeze ends, I'm coming for you Kenyon.
Here's what some of our #HeroesMovingHeroes are up to when they're off the job: doing social media better than we do. Kenyon Daniel, Conductor .Fitzroy Smith, Jr., Bus Dispatcher .Bryan Ambrose, Train Operator .Jessica Bailey, Conductor .Alyssa Bryan, Train Operator
0
4
81
And a reminder to all of us celebrating and enjoying 14th street of all the work we still need to do to get ppl to work and school on time. Please help us advocate for more bus priority and enforced bus lanes — other boroughs, like Queens, need all the help we can get!!
4
12
72
Spotted: new signage with double maskers and 100% mask compliance on my 6 train. Thank you NY!! ❤️🙌#takethetrain
1
2
74
2 years in procurement/funding search, 1 year in legal review, 1 year in implementation and huzzah the @mta has a working email signup. 🎆 Thank you to Andy B, @KaitMcCready, Ronnie, Pat F, Janno, Raf, @kevinjcall and the board for their support on the CRM through the years.
Want to get our weekend guide delivered directly to your inbox? You're in luck! . Sign up and get our very first newsletter next week 🙌🏻.
8
5
71
Watching people *actually* read our new real-time service info signs never gets old. Have you found them helpful? Anything we can tweak further?
20
6
71
I am in quarantine in a two-bedroom apartment with two children under 5, and I haven’t been this happy since March. @JoeBiden and @SenSchumer, thank you for helping give NY the transit system it deserves.
NEW: Biden's initial $1.9 trillion Covid relief proposal unveiled tonight calls for $20 billion more for transit agencies, aimed at avoiding further layoffs and service cuts.
3
0
76
@AirlineFlyer @MetroNorth @LIRR @MTA I could write a very lengthy book to explain, but will spare you all, and just state that we are currently working on combining apps and reducing complexity. If you would like to help us, pls consider joining our merry band, relying less on consultants, and more on New Yorkers.
6
4
74
In midtown and thankful to see so many buses on the road. Subways are starting to come back, but we are not there yet. 👷♀️🤞🚇.
2
9
72
May or may not be taking notes for the OMNY reduced fare roll-out. 😉 So thrilled for Andy and London today. 🇬🇧💪🚇.
7
3
71
While most of us are sleeping, @NYCTSubway response teams are working across the five boroughs to keep trains moving. Photos by @MHermannPhoto 🙏👷♂️👷🏾♀️
1
10
69
So thankful for this team making NYC run. 💕.
.@NYCTSubway is up and running this morning and so is your city. We’re standing strong thanks to the resilience of New Yorkers. #NYCForever
7
7
72
Grateful to @washingtonpost and @justingeorge for including our interview in Sunday's print edition. To those who wrote in today, pls know there is a hardworking team redesigning signs as we speak. Eager to hear all of your ideas!
3
6
69
Thrilled that the @MTA will be opening 8 vaccine pop-ups Wed to Sun with @SOMOSCare and @NorthwellHealth giving one-shot J&Js. After getting vaccine, and waiting the 15 minutes, you will receive a 7 day MetroCard or a round-trip commuter rail ticket
4
26
72
Bikes belong in protected bike lanes, trains belong on tracks. This is not that hard, NYC.
6 trains are delayed in both directions while our crews work to remove a bicycle on the tracks at 51 St.
10
2
66
This is a new one.
Northbound 6 trains are delayed because a disruptive person tried to light his hat on fire at 51 St.
6
3
67
Headed uptown in a digital screen car, announcing an elevator opening at 57 and 7th. and 100% mask compliance. Happy Monday to me!! 🤩🚇🎉🛗 #takethetrain
7
4
64
Flawless commute to 2 bwy this morning, 100% mask wearing, fast, clean trains and no honking cars. Thanks @NYCTSubway. #takethetrain.
6
4
66
A heckuva week here at @MTA. Thankful to those who keep trying to open closed doors. Hang in there NYC, we are going to turn this corner soon. 🍒🌈🥞🤹♀️🎡🚦🌇🎁🖼🎉💓
1
2
65
Lots to be thankful for today. Proud that my daughter will grow up in a city with less carbon emissions, clearer bus lanes, more elevators, modern signals, cleaner stations and better public transit overall. Thank you Albany, Pat Foye, our hard-working GCR team and CP advocates.
6
3
63