When applied to the front office and clinical operations, technology can be a significant benefit to healthcare organizations and the people they serve. Sagility’s Sohail Djariri shares how healthcare organizations can advance the member/patient experience by using multiple technologies, including generative AI, to improve end-to-end processes that facilitate accuracy throughout the care experience. Via @Forbes: #Healthcare #GenAI #MemberExperience #PatientExperience

Thank you, @zscaler, for honoring us with the Zscaler Excellence in Transformation Award for our Pioneering efforts in Network and security Transformation in the Healthcare Payers/Providers sector. This award highlights our dedicated roadmap for compliance and risk management, our enhanced resiliency score, and our unwavering commitment to consolidating platforms while elevating risk management to a board level. Cheers to the entire Global Technology Engineering & Workplace Solutions (GTEWS) team for achieving this significant milestone! #Sagility #WeAreSagility #TransformationExcellence #SagilityPride #HealthcareInnovation

Join Sumant Kawale, Chief Operating Officer of Birch ai, a Sagility Company, and Srikanth L Senior Vice President, Healthcare Center of Excellence, Sagility, as they discuss healthcare advocates, the challenges they face, and the transformation of contact centers from basic customer service to knowledgeable, empathetic healthcare support. They also talk about our next-generation advocate solution, which can help you build member relationships and improve NPS by bringing our skilled staff and GenAI to your organization. Watch the full webinar at #Sagility #WeAreSagility #AHIP #GenAI #ArtificialIntelligence #Healthcare

Across the globe, we are united by our unique strengths, working together towards a world without cancer. #Sagility #UnitedByUnique #WorldCancerDay2025 #WorldCancerDay #CancerDay

Are you considering how artificial intelligence and generative AI can benefit your healthcare business and your customers? We have the solutions you need. Our artificial intelligence solutions can be implemented in your organization quickly and effectively while driving revenue, improving processes, and building customer relationships. Learn more: #Sagility #WeAreSagility #ArtificialIntelligence #GenerativeAI #Healthcare #CTO

As part of Sagility Aging in Place™, our team regularly shares tips on how good nutrition and regular exercise benefit older health plan members and support healthy aging.\ Healthy lifestyle habits can help improve most chronic conditions, including heart disease, type 2 diabetes, obesity, stroke, some lung diseases, hypertension, and more. Learn more about Sagility’s program: #AgingInPlace #Health #Healthcare

Specialized contact centers help payers improve their relationship with members. By creating a centralized center of support staffed by healthcare professionals it’s possible to build the member experience. As the hub for member interactions, a contact center provides a single contact point for members who have questions about benefits, coverage, and claims. This leads to faster resolution of complaints and issues with consistent, accurate information. Timely, personal support from an empathetic voice improves the member’s overall experience and can help lead to better NPS scores. Our engagement services solution supports results such as: ●Improved issue resolution by 15% ●Positively impact call-to-claim rework ratio by 10% ●Achieved industry-leading NPS numbers of over 75 ●Increase in call deflection by up to 40% Learn more about our contact center solution: #MemberEngagement #CustomerService #HealthPlan #Payer

We’re happy to announce that Sagility has acquired BroadPath Healthcare Solutions, a US focused healthcare services company! This strategic move expands our market presence with more than 30 new clients added to our portfolio and further strengthens our position among the top 10 largest health plans in the US. Welcome, @BroadPathHCS team! Together, we’re shaping the future of healthcare operations. Learn More: #Sagility #BroadPath #HealthcareSolutions #Acquisition #TechEnabledHealthcare #FutureOfHealthcare

Together, we affirm that recovery represents a legacy we establish for the benefit of future generations. We eagerly anticipate celebrating additional successes in 2026. #Sagility #WeAreSagility #SagilityPride #DinagyangFestival #HeartOfResilience

A survey of more than 21,000 older adults found 12 factors that are tied to a perception of good health. The McKinsey study says that having a “purpose in life” and a “balanced stress level” are the top two considerations when it comes to a positive perception of health. We can help your health plan members improve their health with our Sagility Aging in Place™ solution. The program supports older adults who desire long-term health and wellness. Learn more about how our program can help your members: #AgingInPlace #OlderAdult #Healthcare

Celebrating leadership, growth, and empowerment!​ Our S.H.E. Leads Graduation Ceremony marked a significant milestone in recognizing the talented women who drive Sagility forward. From inspiring workshops to empowering keynote addresses, the event was a testament to our commitment to inclusivity and continuous learning.​ With the launch of S.H.E. Circle, we’re creating a space for women to connect, collaborate, and thrive together.​ Here’s to the start of a new chapter filled with inspiration and impact! ​ #EmpoweringWomen #SHELeads #Leadership #InclusionAtSagility #GrowthJourney

Prepare for the new year with a full suite of solutions designed to help your healthcare organization excel. At Sagility, we have the processes, technology, and people to help your organization improve business operations and the member/patient experience. Learn more at our website: #Sagility #WeAreSagility #Payer #Provider #Healthcare

Don Searing, Sagility’s Vice President, Product & Engineering, regularly investigates the ins and outs of artificial intelligence, including its use in business, equity, and more. Check out his LinkedIn feed to learn more: #ArtificialIntelligence #GenerativeAI #Healthcare

Our automation bot improves claims accuracy and lets your team focus on complex claims. Sagility’s bot processes claims 50% to 60% more quickly than the typical manual process, which takes up to 15 minutes. In addition to saving your team time and helping your organization recoup overpayments, Sagility’s process enhances quality and compliance. Watch the video to learn more about how we can help. #HealthPlan #Payer #ClaimsAutomation

Call centers are the backbone of health plan member engagement. By providing support, they ensure members receive timely assistance, whether it’s scheduling appointments or answering complex questions. This enhances member satisfaction and builds trust and loyalty. By offering personalized communication and education, call center experts help members better understand health conditions, treatment options, and benefits. This supports improved adherence to care plans and better overall health outcomes. Learn how Sagility can help your organization with our contact center solution: #Healthcare #CustomerExperience #MemberEngagement

Check out the newest articles on the Sagility blog! We have topics ranging from member engagement to as-a-service solutions to utilization management and much more. Visit the blog: #HealthBlog #Blog #Healthcare #ThoughtLeadership

Prior authorization helps healthcare providers deliver the best possible care by ensuring necessary and evidence-based treatments. It’s a vital tool for maintaining high standards in patient care. Our Prior Authorization helps health plans ensure that members receive the most appropriate and cost-effective treatments. Health plans can reduce unnecessary procedures and focus on quality care by verifying medical necessity. Let’s work together to streamline this process and improve healthcare outcomes. Learn more about the Sagility solution: #EvidenceBasedMedicine #HealthcareQuality #PriorAuthorization #PaymentIntegrity

We’re always working to keep you updated on industry trends; part of that is participating in webinars. Watch our experts provide details on: Generative AI Clinical denials and appeals management Utilization management Aging in place Reducing costs through healthcare solutions Watch the webinars: #Healthcare #GenerativeAI #AgingInPlace #ClinicalDenials