@RealMickNorris Hi there Nick, I am sorry about the delay with getting back to you! I can see the CS team have been in contact with you recently. Have a lovely day 🌞

@jamesstew The Jersey Downsize program was brought to a close last year. You can read more information here -

@ianlumley11 Hey there! We're sorry to hear about this. If you send us a DM with order number we'd be happy to look into this and try to help. We look forward to hearing from you!

@adeby Sorry to hear about this. We'd like to look into this further for you. Please can you DM us with your order number and email address?

@JBornoe Sorry to hear you have not had your order yet! To speak to our customer service team please visit our help centre and choose your preferred contact method.

@DavidRhysW79 Sorry to hear about this, David. We can see your recent email to us, and one of our senior customer service agents will be in touch to look into this further for you.

@MagicRhodes The Archive Sale in Sheffield is an official Rapha pop-up sale 🙂

@LottaHaegg Hey, Lotta! Thanks for flagging this. We've let our team know, but if this is still giving you trouble shoot us a DM so we can get some more info. Thanks! ☀️ 🚲

@Andyb56 Sorry to hear you are unhappy. To speak to our customer service team please visit our help centre and choose your preferred contact method.

@76benn @PaulSmithDesign Hi Ben, The collection will be available to RCC members tomorrow. RCC members will have early access to the collection before it is released to everyone else on Wednesday.

@Pedal_Medal 👀

@super_ruck @EFprocycling Hi there, the EF collection will be available in mid to late April. Keep an eye out on our Instagram or sign up to our newsletter for the latest. Thanks!

@mauddgg_1 Hi there, Sorry to hear about this! Our team at Rapha London would like to reassure you that this is temporary whilst they have had some team movements. They'll be back to regular scheduling very soon. Thanks!

@abstractgroove Hi Simon, Sorry to hear about this. Please could you email enquiries@rapha.cc as our customer services team should be able to check this out for you. Thanks!

@InternetofWords Hi there, Sorry to hear about this. Often these review emails are automated for a certain period of time. We will definitely take your original feedback on board. If there is anything in the future that we can help you with, please do reach out. Have a great day.

@nickopotamus @GcnRacing @RideCannondale @EF_TIBCO_SVB Hey Nick! Amazing to hear your daughter is looking the pink team! :) Unfortunately, we don't have children's sizes at the moment, but perhaps an oversized XS might work when we release the EF kit next month? 🙏

@red_end69 Hi there, The Paul Smith collection will be available both in our clubhouses and online.

@smark67 Hi Mark, sorry to hear you're having trouble contacting us. Please email enquiries@rapha.cc or use our live chat at If you are still struggling, please DM us with your issue and we can share this with the relevant team. Thank you

@patrickwareham Hi Patrick, sorry to hear about this. Please ensure you are logged into your account and if you're still having trouble, try resetting your browser. We are available at enquiries@rapha.cc if you need help from there.

@Natalie43009941 Hi Natalie, we have sent a reply to you via email. If you have any questions regarding this, please let us know. Thanks