@alanhowat72 We sincerely apologize for the inconvenience this has caused you. To best assist you with this issue, can you send us a private message? That way we can gather some additional details and work towards a solution.

@rt1609 Hello there. Thank you for reaching out. Saddened to hear about this. Please send us a DM using the link below, so we can better address your concern. Looking forward to your response. ~Francis

@findub Thank you for your message, Francesco. Your DM has been responded to, please check your inbox. ~Francis

@Abhinav56119500 Thank you for reaching out and for being a Radisson Rewards Premium member, Abhinav. Sorry to hear about this. Please send us a DM on the link below, so we can better address your concern. Looking forward to your response. ~Francis

@aesha7281035362 Thank you for being a Radisson Rewards member, Aesha. Apologies to learn about this. I was able to send you a DM, please check your inbox. ~Francis

@aesha7281035362 Thank you for your response, Aesha. Sorry to hear about this. Kindly check your message settings, then try sending DM again on the link below. ~Francis

@nikkifiona Hello Nicola. Saddened to hear about this. I was able to send you a DM, please check your inbox. Thank you. ~Francis

@nikkifiona Thanks for your message, Nicola. I'm sorry to learn about this. Kindly provide your details by DM using the link below so I can check this for you. I'll wait. ~Jestine

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@ykindubai Hi lizjohn. Saddened to hear about this. Kindly send us a DM with more information on this, so we could further assist. Thank you. ~Jestine

@Dhakar_Tawhid Thank you for reaching out, Dhakar. Saddened to hear about this. Please send us a DM using the link below, so we can better address your concern. Looking forward to your response. ~Francis

@Ashwin_1610 Thank you for reaching out, Ashwin. Sorry to learn about this. Kindly send us a DM using the link below, so we can better address your concern. Looking forward to your response. ~Francis

@ykindubai Hello Lizjohn. Saddened to hear about this. Kindly check your message settings, then try sending DM again using the link below. Thank you. ~Francis

@nav__blue Hello Thomas. Apologies to hear about this. I was able to send you a DM, kindly check your inbox. Thank you. ~Francis

@nav__blue Thank you for your response, Thomas. Sorry to hear this. Kindly check your message settings, then try sending DM again through the link below. Alternatively, you may email us at customercare@radissonhotels.com. ~Francis

@nav__blue Hi Thomas. Thank you for reaching out and for being a Radisson Rewards member. Saddened to hear about this. Please send us a DM using the link below, so we can better address your concern. Looking forward to your response. ~Francis