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The Plucky Squire - Official Support and Help Profile
The Plucky Squire - Official Support and Help

@PluckySupport

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Official Support and Help account for The Plucky Squire! Runetooth ready. DMs are open.

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Joined September 2024
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
We're aware of a bug in Chapter 6. To avoid it, don't put the block on the mine cart! If a block gets stuck somewhere it's not supposed to, try the Save History feature as soon as possible. We're working on fixes as fast as we can and we'll let you know when they're ready!
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
Not every story goes as planned. If you are experiencing bugs, issues or just want to drop us some helpful feedback, we are here to help! DMs are open.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@ahmad_kb Hello, sorry about this! Our team has identified the issue with Glitchbirds not being counted correctly when you use "Save History" or "Chapter Select", and we are working hard to fix it.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@cammyjo2001 @apossf Hey, we know about this issue on PS5! We are investigating
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@leninleon We are working on fixes now!
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@Maximasaurus @apossf Thank you for your feedback. Our team is working hard on optimizing the game on Switch and other versions to make it run smoother. Thanks for playing!
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@linkjag We're working on this one! You're on PS5 right?
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@Goat638 @apossf @JamesTurner_42 Hey, yes we're investigating this! What platform are you on?
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@RolEduG Hello! the game follows your Steam language, which you can edit like so: After doing these settings, restarting the game should give you the correct version.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@Mrbortnick @DirtDawg41 We know about issues with this part and we're working on a fix now!
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@LongVersionGuru @sergiodx777 In the save select screen you should be able to choose Save History on your save slot. See this tweet:
@apossf
The Plucky Squire 📖 OUT NOW!
1 month
If you're running into issues or have gotten stuck, you can try using the Save History function! If that doesn't work, we'll help as best we can at our support account @PluckySupport We are working on updates for all versions and will let you know when they can go out!
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@sergiodx777 @LongVersionGuru Thanks for the report! I'll pass this on to the team so we can get it fixed in a patch. What platform are you playing on? For now, it might help to Load an older save from the Save History menu on your slot select, then try again. It gives the cube a new chance at spawning.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@The_Only_Terry Hello, sorry this happened. Yes, we are actively working on patches to squash these bugs, however it takes some time to develop these, run them through testing, send them in for approval, etc. We'll have more news soon!
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@LongVersionGuru @sergiodx777 Awesome! Did loading an older save spawn the cube in the correct location?
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@sergiodx777 @LongVersionGuru Hello, only the saves in your Save History can be loaded, there is no way to find even older saves. My best advice would be to load the oldest one you see in Save History and try again. Sorry you are experiencing this issue with the cube.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@SwitchUsrPrime @apossf Wow, that's not supposed to happen. Thank you so much for your report, I'll dot this down and forward it to the team.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@sergiodx777 @LongVersionGuru Thanks for trying the save history, sorry it did not solve your issue. My best advice would be to try again with a save further back in time. I have reported this issue to our team so they can work on squashing this bug.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@Xepru @apossf Hi, to change the game's language, you'll need to change the language of your Steam client. We are looking into a better language change feature but for now, this is the only way. Instructions how to change the Steam client ➡️
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@BenMitc22946879 @apossf Hello, sorry about that! Our team is aware of this issue and we'll get it fixed in a future patch. In the meantime, please follow these steps: Load an older save from the Save History menu on your slot select, then play through the game normally. This should allow you to pass.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@Trrzs @Mary_Lopunny Thanks for the report! The team is aware of this bug and will have a fix ready soon. In the meantime, please try: Load an older save from the Save History menu on your slot select, then play through the game normally. This should let you pass.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@SwitchUsrPrime @JamesTurner_42 @apossf Thank you for the report! Our team is on it and we'll get these bugs squashed.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@The_Only_Terry Hey there! What platform are you using?
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@trainerlouie @Mary_Lopunny Thanks for the report @Mary_Lopunny and @trainerlouie - The team is aware of this bug and will have a fix ready soon. In the meantime, please try: Load an older save from the Save History menu on your slot select, then play through the game normally. This should let you pass.
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@PluckySupport
The Plucky Squire - Official Support and Help
1 month
@Wallmasterr @devolverdigital Hey there! The team is aware of this bug and we're doing our best to fix it. Players are reporting being able to play the game normally after loading an older save from the Save History menu on your slot select. Hopefully this helps.
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