Platform Housing Group
@PlatformHousing
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Following
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Our priorities are people 👪 homes 🏡 and communities 💖 We’re working to build a better future through quality, affordable housing.
Joined October 2018
@BaranowskiMaria Good morning, I am sorry to hear about the issue you have experienced. Please send us a private message with your full address and postcode with any issues you have so we can look into this for you - alternatively you can contact us via phone, email or our online chat bot 1/2
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@hiscoe12345 Hi, Our offices are closed for general enquiries until Thurs 2nd Jan, but you can email them to us. info@platformhg.com
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@hiscoe12345 Hi, Thank you for your message. We do take reports of damp and mould very seriously and try to work with our customers to try and resolve any issues. If you are able to confirm your name, date of birth and full address including postcode I will be able to look into this 1/2
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@justmeffie Good afternoon. Thank you for getting in touch with us. How can I help you today? Kind regards, James
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@jojosb73 Good Morning - Please could you confirm what number you called yesterday and what options you pressed. The contact centre bid not have any calls queuing from 16:50 yesterday and therefore you may have called a number which was not the contact centre.
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@lutontweet Good Morning, thank you for your message. You are speaking to Debbie. Please could you provide your name and address so I can look into this further for you?
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@SEEKERED1 Good Afternoon - Please be advised in order for us to assist please provide the following information - your full address and postcode - kind regards Tracey
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@xxxKielly this is in reference to And what has been happening and I will raise a case to the housing officer straight away for you Thank you in advance, Emma customer service advisor Platform Housing Group 2/2
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@xxxKielly Good afternoon Kielly, Thank you for contacting us, I hope you’re well, Thank you for bringing this issue to our attention, I’m sorry to hear this. Please can you send me a direct message on here or to info@platformhg.com please provide me with your address, Which neighbours 1/2
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@xxxKielly this is in reference to And what has been happening and I will raise a case to the housing officer straight away for you Thank you in advance. Emma customer service advisor Platform Housing Group 2/2
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@xxxKielly Good afternoon Kielly, Thank you for contacting us, I hope you’re well Thank you for bringing this issue to our attention, I’m sorry to hear this. Please can you send me a direct message on here or to info@platformhg.com please provide me with your address Which neighbours 1/2
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@notnowcaptain Hi Chris, We have been made us aware of this and emergency clean up has been raised. Kind regards,
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@CharlotteKelk Thanks for contacting. So, I can ensure I assist you efficiently please send a private message with your full address including postcode and an overview of your enquiry - I will then be in touch to help! Remember, you can also call us, send an email or use our chatbot 1/2
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@pilchard26 Good morning @pilchard26 please can you send us a private message with your first line of address and code so we can look into this for you. 1/3
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