@PhonePeSupport
@PhonePeSupport
Followers
105,830
Following
4
Media
71
Statuses
301,809
The Official Support Handle For PhonePe. Revolutionizing Payments and Customer Experience.
India
Joined July 2016
Don't wanna be here?
Send us removal request.
Explore trending content on Musk Viewer
#Mchoice2024
• 1402845 Tweets
#Mintawards2024
• 976478 Tweets
Make Up
• 189622 Tweets
Call me
• 119775 Tweets
#ホロ0期生ライブ2024
• 95133 Tweets
MCHOICE X ML
• 84802 Tweets
GULF X MCHOICE
• 84367 Tweets
SING ALONG WITH YOKO
• 79100 Tweets
ホームラン
• 71996 Tweets
#liSTeningPARTY
• 61097 Tweets
ビッグラン
• 21561 Tweets
ライブ映像
• 20430 Tweets
そらちゃん
• 20104 Tweets
AN6 ALON TRACKLIST
• 19630 Tweets
#有吉の夏休み
• 18564 Tweets
アズレン
• 17099 Tweets
Are You Mine
• 15655 Tweets
ジェントル
• 11125 Tweets
NICE GUY MV TEASER
• 10707 Tweets
コロンブス
• 10392 Tweets
東海道南方沖
• 10200 Tweets
@mohmaaya
Hi Maaya! We completely understand how you would have felt after this experience. Request you not to entertain any requests of such kind and avoid providing any confidential details once it strikes that it might be a fraudster. ^SP [1/2]
23
30
293
@nnjain15
Thank you for your feedback. However, there is no need of clicking on any button or entering any PIN for receiving funds on PhonePe! In this case, the fraudster has sent a collect request, which is only used for debiting funds (Not for receiving funds). ^AT
17
26
224
@me_maniac
We get your point. However, there is no request raised for incoming payments. The amount is directly credited to the user's bank account. The collect call (payment request) is raised only for sending funds. ^SP
63
6
114
It’s time to stand for India. Join the
#i4India
Movement and be there for your country. Donate to the
#PMCARESFund
and set this pic proudly as your profile pic. When we stand together for India no fight is too big!
#i4India
#EachRupeeCounts
Donate here:
1K
2K
1K
39
78
97
Hi Vikram, we understand your concern about your refund. Kindly connect with your bank as they will be in a better position to assist you further. ∞CA
259
15
89
If you are still seeing this screen, please restart your App now!
14
6
86
❤️ to all our users!
14
7
82
We are almost there! Our services will be back up really soon. Thank you for your patience.
18
3
72
Hey, Vishal. Kindly follow up with the cybercrime department, as you have already raised a complaint with them regarding the fraudulent activity. Also, the same was addressed via DM. Request that you recheck the same. ∞VK
292
10
53
The love of our customers and the inspiration from our leaders was all the boost we needed to keep doing what we do best. Call us what you will, magicians or wizards, we can abracadabra any problems you throw at us!
#HappyHoli
@Saranyagop
@IndiaDice
Thanks for the donuts! They vanished so fast I couldn't even get a pic in 😂
@PhonePeSupport
- you guys were rock stars during the hardest of times. Thank you for everything that you do - day in, day out !!!
3
12
76
3
4
59
Exhausted but exhilarated that we are back fully! After a gruelling 24 hours UPI is fully restored on PhonePe. Many to thank, but we are all just happy to have resumed
@PhonePe_
services for our loyal users and merchants!
@_sameernigam
95
182
1K
21
6
52
@uknowme0502
Hello Ramesh! We are sorry to hear about your unpleasant experience. Please be certain, we're here to help. For better understanding, please share the relevant transaction ID via DM. We will check and assist you accordingly. ∞DR
127
5
50
Hey, Ramesh. We have addressed your concern via DM. Please have a look. ∞BR
114
5
40
We are temporarily unavailable.
We are going through an unscheduled maintenance activity. We apologize for any inconvenience this may cause.
We’ll be back soon.
#PhonePe
35
9
44
check your bank statement after 19th June 2021 for a refund confirmation. ∞FZ (2/2)
127
3
41
Our support team will not be available on Sunday, March 22nd in support of the Prime Minister's call to observe Janta Curfew. If you need to reach us, please click on the '?' icon on the app or visit . We will be back on Monday. Thank you and stay safe!
5
6
41
Hello there! PhonePe is now live with the LIC premium payments. Click on the "Insurance" section on your PhonePe app's homepage to make your first LIC premium payment through PhonePe now!
17
1
34
@pradeep_anki
Sorry to hear that! Be assured, we have forwarded the mentioned account to our security team. Please refrain from sharing any information with such fraudsters. Also, we're trying our best to eliminate all the fraudulent accounts and curb such instances in the future. (1/2)
1
2
28
@kilaru_venki
Sorry to hear that. Unfortunately, we are not authorized to reverse a successful transaction. Please contact your bank with the UTR for further assistance. ∞SP
2
6
32
You can now add a note while initiating a transaction. Update your App!
5
2
30
Phone support is currently unavailable as we’re operating with reduced staffing because of the COVID-19 situation. To contact us and for a faster response, please click on the Help (?) icon on the app. Thank you and stay safe.
9
0
28
@Twiittterbot
Do not worry, we have already blocked the account. Please do not entertain such calls and block these users from your end. ∞VM
3
16
24
Thank you for making 2019 such a wonderful & impactful year. PhonePe wishes you a Happy New Year!
#HappyNewYear
9
2
28
May your Holi be as colorful and power-packed as our Switch section!
#HappyHoli
#KarteJaBadhteJa
1
3
28
@richaanirudh
Hi, Richa! We're very sorry to hear about this. Please file a complaint with the Cybercrime department regarding this. You may file an online complaint using . Please ask the police to write to our cyber cell team (cybercell
@phonepe
.com) & we'll be (1/2)
1
2
22
Use your Debit and Credit cards and PhonePe Wallet to make payments now.
BHIM UPI services will be up and running very soon!
11
2
23
@richaanirudh
sure to furnish the required details. We request you to follow up with the Cybercrime team for any updates on this. We hope the amount is recovered soon. We’ve taken note of the fraudster’s details & will have their PhonePe account blocked. ∞RG (2/2)
1
2
21
@raathodabhishek
Thank you for your patience. As per our records, the merchant has reversed the amount with the transaction ID: T20XXXXXXX46 on 06/04/2020. Rest assured, this amount will reflect in your bank account within 3-5 days after the date of the reversal. ∞SS
6
5
21
Still seeing the old messaging? Do re-launch the app and you will be able to use our services.
4
2
20
@Siddhar55829822
Please note that you can unlink your bank account and log out of the app. Your account can be blocked upon your request. However, we will not be able to delete your account. ^AD
19
7
20
@rt_prem1
Hi Prem! Thank you for bringing this to our notice. We’re glad you didn't share any confidential details, nor accept any money requests. We try our best to curb such fraudulent activity. Could you please share the fraudster's details or the link via DM so that we can (1/2)
2
2
19
@darecoder
Welcome to PhonePe, Ekta! Happy to have you with us. Good luck for great beginnings. 😊❤ ∞SD
0
0
20
@princesukesh07
Hi, we understand you are concerned about the refund. As per our records, the transaction failed due to a technical issue at the bank's end. Please note, any amount debited shall get reversed to your account within 5 days from the date of transaction failure. Please (1/2)
34
3
18
@Abhishek834028
@beingarun28
@DChaurasia2312
@ekhivillain
@TPNsherni
@Brand_Netan
@sachida10
@aakashgupta146
@Rajput_Ramesh
@Durgeshsinghbjp
Thank you for bringing this to our notice, Abhishek. Please do not fall prey to such fraudulent activities over the phone call or the internet. We never call our customers and offer any cashback or rewards over the call or by sending the collect requests in the name of (1/2)
1
1
13
@digitalsofthub
You have our gratitude, Abhishek. That's a great step that you've taken, with support from people like, we'll surely be able to fight Corona and come out strong. ∞AG
0
4
18
@SADDAMGAF
नमस्ते, सद्दाम। कृपया ध्यान दें कि एक बार transaction शुरू होने के बाद, PhonePe के पास शुरू किए गए लेनदेन को रद्द करने/वापसी करने का कोई अधिकार नहीं है। साथ ही, सार्वजनिक मंच पर कोई भी संवेदनशील विवरण साझा करने से बचें। कृपया अधिक सहायता के लिए तुरंत अपने बैंक से संपर्क करें।
3
2
16
@themadnawat
Hello, Ashish! We get your concern, and we are here to help you. Please note IPO requests usually arrives late from the bank to us, we recommend you to wait for some time & check back later. ∞SH
1
0
16
@Rknaik3411
Hi Roshan, we extend our sincere apologies. We see that you have raised a ticket against the above-mentioned transaction and the same has been addressed by our support team. We request you to wait until the stipulated time to get an update on the same. ∞RJ
10
3
16
@mahadev_ceo
Thank you for highlighting this, we have shared the same with the relevant team to take the necessary actions, Mahadev. Also, we request you to go ahead with your contribution directly via the PhonePe app, by clicking the 'PMCARES' banner on the Home page. ∞AG
2
1
15
Do you hear what we hear?
Its jingle all the way!🤶
Merry Christmas to everyone out there!🎄
Let it snow. ❄️
2
2
16
@ankurpradhanji
@narendramodi
@PhonePe_
Thank you for donating to the
#PMCARESFund
via
@PhonePe_
.
Please wear your donor's badge proudly on your profile pic. When we stand together for India, no fight is too big, no act too small.
#i4India
#EachRupeeCounts
1
5
16
@jainnaman887
So sorry, to hear about your experience! Please note, we're getting this checked & will provide an update at the earliest. ∞SM
2
0
15
@ShakeerMirza1
Thank you for believing in us, Shakeer. It's our responsibility to assist our valuable users. Feel free to get in touch if you need any help, we are just a Tweet/DM away! Keep transacting! Stay safe & Secure! ∞NJ
2
0
14
@Subhraj22494324
We understand how you feel. As we can see, your issue is resolved. Feel free to contact us for any further queries/complaint & we'll be happy to assist you. ∞SM
3
1
14
Yes Bank has been placed under moratorium by RBI . We are all hands on deck to get things back to normal . We will be back soon; stronger than ever. We will keep you posted with updates.
Dear
@PhonePe_
customers. We sincerely regret the long outage. Our partner bank (Yes Bank) was placed under moratorium by RBI. Entire team's been working all night to get services back up asap. We hope to be live in a few hours. Thanks for your patience. Stay tuned for updates!
74
188
765
7
4
14
@Kingofkuck
You have our gratitude. That's a great step that you've taken, with support from people like, we'll surely be able to fight Corona and come out strong. Also, we suggest you remove the screenshot containing the bank account number to avoid misuse. ∞AG
0
2
14
@Qenfj50zyvynBR8
We're sorry to hear that. The bank usually takes 24-48 hours to update the payment status. Since we are facing a technical difficulty, we are unable to check the transaction's status for you. (1/2)
4
0
11
@mrkhan_04
नमस्कार! इसे उजागर करने के लिए धन्यवाद। हम इस तरह की धोखाधड़ी गतिविधि को रोकने के लिए अपनी पूरी कोशिश करते हैं। हमने धोखेबाज की संख्या पर ध्यान दिया है और उनके PhonePe खाते को अवरुद्ध कर दिया जाएगा। कृपया भविष्य में ऐसी कॉल का मनोरंजन न करें। ∞RG
0
2
12
@vinitraj022
Hi Vinit, we understand your concern. Not to worry, we are getting this checked and will get back to you with an update at the earliest. ∞PK
0
1
13
@FOMOsapien_
We're sad to know that you had a less than perfect experience transacting with us, Himanshu. We'd like to deep-dive into your issue and resolve it. Please raise a ticket on the app under the 'Help' section for this transaction and we'll catch up with you there. ∞AG
2
0
13
Are you keeping your data safe? Sharing transaction details on social platforms can attract fraudsters. Stay safe this season and share your transaction/contact details only on Direct Message on our verified Twitter account.
5
0
12
@mohmaaya
Please DM us the mobile number from which the request was sent to you. Rest assured, we're trying our best to eliminate such fraudsters. Thank you for sharing this with us. ^SP [2/2]
1
1
11
@Devansh70465756
We never call our customers regarding any cashback rewards, it is credited into your wallet directly. We are constantly trying our best to curb such instances and appreciate your efforts in letting us know of such incidents. (1/2)
3
2
11
@Subhash62543326
Hi! We're happy to inform you that the scratch card has been awarded to you with transaction ID: T200XXXXX3146, please check.
3
0
12
@Sonu31838254
You may connect to your bank's customer care on this. They should be able to provide you the details. ∞RJ
4
0
13
@Subhraj22494324
We see that the transaction is successful and is credited to the merchant. As mentioned on the ticket, kindly wait till the 3rd of May, 2020 for us to share an update on the same. ∞PK
2
7
12
@Sameerk89107656
We get the concern. Please note, we're getting this checked & will update you by '16/05/2020' on the ticket ID: 92XXXX43. Meanwhile, we recommend you contact your bank & raise a chargeback with the UTR to expedite the resolution. ∞SM
7
2
11
@Bharat52095981
SBI has confirmed your amount is reversed to your bank account on 16th February. Please check your bank statement to find the credit. ^AT
19
2
10
@Abhishek834028
@beingarun28
@DChaurasia2312
@ekhivillain
@TPNsherni
@Brand_Netan
@sachida10
@aakashgupta146
@Rajput_Ramesh
@Durgeshsinghbjp
PhonePe. We're trying our best to eliminate such fraud accounts so we'd request you to DM us the number from which received the call. Also, if you have shared any personal information then please lodge a complaint at the nearest cyber cell. ∞AG (2/2)
2
0
10
@talha_abu0
Hello Abu! We have received an update that the merchant has received your payment of Rs. 1500. They have confirmed that have handed over the goods or offered you the services. If you haven’t received the same, please contact the merchant for further assistance. ∞SD
0
0
1
@pradeep_anki
Request you to contact the cyber cell and report this. Since this involves fraud, they will take the issue ahead. Once we receive communication from them, we'll be sure to extend our complete cooperation. ∞VM (2/2)
0
1
9
@imrajeshlakhera
This is quite surprising to know and is surely not a common occurrence, Rajesh. We'd like to deep-dive into the issue and pinpoint where the hold-up is. Please DM us your registered number & a screenshot of the error message, so we can look into it. ∞AG
1
1
10
@shagun_30
Hi Shagun! We value the importance of your concern. Could you please share the transaction ID via DM to which you are referring so that we can check & assist you? ∞BT
0
0
0
@jatin_s19
Hi, thank you for bringing this to our notice. We have blocked the fraudster's PhonePe account. We at PhonePe never offer any cashback or rewards over the call or by sending the collect requests in the name of PhonePe. Please do not approve of any unwarranted (1/2)
2
0
11
@NitinKamble05
Hi Nitin, request you to DM us your's & your referral's registered numbers so that we can assist you further. ∞SK
1
5
11
@lokesh_169
That's right, Lokesh! We've restored all the languages which were removed from the app earlier. Now you may enjoy using PhonePe with your preferred language. Cheers! ∞SP
2
2
9
@randomsenaa
Hi, we have escalated this matter on priority, kindly allow us some time, we'll get back to you soon with an update. ∞DR
1
2
11
@Ramkris29822958
Hello Ramkrishna! We are sorry it took us time to connect. As per our records, your issue has been resolved. Please feel free to contact us for any further assistance. We'll be more than happy to assist you. ∞RJ
3
0
9
@Kanhaiyadevanda
Hello Kanhaiya! We have addressed your concern via DM. Please have a look. ∞CA
0
0
1
@Manoj41848582
We'd like to know what transpired, Manoj. Could you please DM us your registered number and more details about your concern? We will certainly look into it. ∞AG
2
2
9
@trishnit
We're sorry to learn about your unpleasant experience, Vegabond. Do not worry! We will get this checked. Please help us with your registered mobile number with PhonePe along with the Transaction ID via DM. ∞NJ
0
0
0
@_saddamhusain
PhonePe currently supports only payment related issues for RedBus, any issues/feedback/suggestion with regards to the Service/Ride or travel experience should be passed to RedBus team. They'll surely look into it & assist you further. ^SM
4
0
8
absolutely safe under all circumstances. Kindly wait until the stipulated time for the amount to get credited and refer to the in-app ticket (13XX89) for real-time updates. Meanwhile, we admire your kind consideration and precious time. Thank you & stay safe. ∞PR (2/2)
15
0
8
@srkianalways211
To know the credit status, the receiver may check his/her updated bank balance or contact the bank along with the UTR. If it is still not reflecting, you may contact your bank and raise a chargeback with the UTR. ∞SP [2/2]
4
1
9
@Madhuka60090505
We understand how upsetting this could be. Please DM us your number & the transaction ID so that we can help you accordingly. ∞SM
3
0
9
@RaghunathPand18
Hi Raghunath! We're sorry to hear that. Please note, we will be unable to discuss the user's account with a third-party. Request you to ask the user to DM directly or raise a ticket via the in-app support so we can check this and assist him/her further. Thank you! ∞SV
0
1
9
@i_am_anurag1If
wallet + card/UPI is used, the cashback will be calculated only on the amount paid from card/UPI. Please ensure Rs. 2000 is paid from card/UPI to avail the cashback.
9
0
7
@muzafarshaikh13
Thank you for donating to the
#PMCARESFund
via
@PhonePe_
.
Please wear your donor's badge proudly on your profile pic. When we stand together for India, no fight is too big, no act too small.
#i4India
#EachRupeeCounts
0
3
9
@_robinsachdeva
This just made our day, Robin! We are simply thrilled to hear this feedback. 🙏 We hope our association goes a long way 🤗.
#KarteJaBadhteJa
∞SD
3
0
8
@jitender4yadav
@Airtel_Presence
@airtelnews
Hi Jitender, we understand your concern and we are here to help. Please share your registered phone number via DM. We'll get the issue checked for you. Also, please delete the screenshots from the tweet for security reasons. ∞CR
4
6
9
Your help is what is making the difference,
@saumyamoharana
. Thank you for donating.
#DonateKaroNaIndia
1
0
8
@Kadir0fficial
We understand your concern, Kadir. Please be assured, we're here to help. For better understanding, kindly share the relevant transaction ID via DM. We will check and assist you accordingly. ∞BR
0
0
1
Here's another cool way to contact us!😎
You may use the below link to connect with us.
And of course, we are available on our app, over calls and here!
No more email hassles.
11
1
8
@SAMAJSEWAK1234
अभिक, हाइलाइट करने के लिए धन्यवाद। हमने धोखेबाज के PhonePe अकाउंट को पहले ही ब्लॉक कर दिया है। भविष्य में ऐसी कोई घटना सामने आने पर तुरंत हमें सूचित करें। निश्चिंत रहें, हम लगातार सुधारात्मक उपायों को लागू करके ऐसे धोखाधड़ी कृत्यों की पुनरावृत्ति को कम करने का प्रयास (1/2)
1
1
8
@abhivoicee
Thank you for bringing this to our notice. We'll surely pass on your message to our team. ^SS
0
0
8
@Sunil_Gokulpura
Thank you for highlighting this. Please do not fall prey to such fraudulent activities over the phone call, SMS, or the internet. Rest assured, we have shared the numbers with the relevant team in order to take the necessary actions. We're trying our best to spread (1/2)
1
0
8
@ShuklaRoopam
Hello Roopam! We are super excited to have a loyal customer like you. Do spread the word around if you like the app. Keep using PhonePe! ∞RJ
1
0
8
@SurajVsuraj441
Hi Suraj! We understand that this is an unpleasant experience. Do not worry, we are here to help you. Please connect via DM for us to discuss this in detail. Also, remove the screenshots containing sensitive details to avoid any misuse. ∞DR
0
0
0
@vishaldhaker_
We understand your concern Vishal. Kindly register your issue by raising a ticket via this link: . One of our Mutual Funds specialists will reach out to you shortly. Also, please delete the screenshot from the tweet for security reasons. ∞CR
0
0
0
@srkianalways211
We're sorry to know that, Moin. However, the receiver bank has confirmed that the amount for this transaction is successfully credited to the receiver's account. ∞SP [1/2]
6
1
8
@talha_abu0
We understand the importance of your concern, Abu! We are following up with the merchant's bank for an update & we will get in touch with you via in-app ticket number 190xx61. We request your patience in this regard. ∞SD
0
0
0
@Kumar64170004
We understand the gravity of this situation. Please be informed that the concerned team is already working on this anxiety and will take appropriate actions against the fraud accounts. ^SM
1
0
7
@rahul_saini24
We are temporarily unavailable. We are going through an unscheduled maintenance activity. We apologize for any inconvenience this may cause. We’ll be back soon & it should not take more than 24 hours.
2
0
7