Philips Care
@PhilipsCare
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Official Philips Care team. We are happy to be here to help and support you in English 24/7. Our social media house rules: https://t.co/uSmt4TDaPc
Joined June 2011
Good day, everybody! Did you know we're here 24/7? Happy to help:).
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@DigisectChris Thank you very much for reminding us of the Philips CD-i! We appreciate the thought of a smaller, classic version of one of our legacy devices. :).
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@CDi3DO Hi Cdi3DO, Thank you for your love, encouragement and interest! We will try our best to fulfil your dreams and release something you suggest, but cannot promise anything yet. Please be a bit patient and stay tuned. Thank you in advance. AT.
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@aukelienjellema Wat een prachtig antieke broodrooster, Aukelien. Goed om te horen dat hij de tand des tijds heeft doorstaan. :-). Groeten, Jurgen. <<.
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@djurgardsmannen Hi there, you're television should be fine, as long as you keep it away from Suárez' chops. Have fun watching the game!.
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@ElJuanpaZurita Hi Juanpa, thanks for reaching out to us here on Twitter. We regret to hear that you're experiencing issues with your Hue lights. We've added our colleagues from @tweethue to the conversation, so they can help in getting your lights up and running again. :).
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@BrickyOrchid8 That's a great compliment, Bricky. <3 We'll forward this to our local team to notify them about your request. :-).
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@Kephrii Hi Brian, we can see that your Sonicare has started to live a life of its own. That's not how we want things to go, of course. ;) Have you already held the power button for 5 seconds while the handle is in the charger? That will reset it, which could help. We'll await your reply.
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@scully1888 No need to apologize there, Chris. It makes us all smile here when we see the passion shared online about the Philips CD-i. :).
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@woodpunk We're trying to keep it on the down low, Tim. Just between the two of us. as soon as the unrivaled sonic technology reaches those 62,000 brush movements (which roughly translates to 88 MpH) the flux capacitor is activated, and well you've experienced what happens then. 🕙.
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@Kephrii Oh dear, is your Sonicare now taking over your Twitter account, Brian? Things are getting really crazy now. ;).
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@WrestlesGaming This warms our hearts! :) If someone in our team is indeed secretly developing a CD-i mini, then it's so secret that even we're not aware of it! But hey, never lose hope right?.
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@wingkom Hi there, thanks for sharing your thoughts with us! And thanks for sharing your feedback, it's much appreciated. :).
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@tjmurph123 Thanks for asking! Hope it didn't break? We will connect you with our Irish colleagues. We'll be back.
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@Phillips We'll make sure to redirect people asking about your music back to you Phillip. First step in our name-bromance. 😉 Take care!.
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@MRengar_ It's always great to see a CD-I enthusiast! Currently there aren't any plans to re-release CD-I games digitally, but never say never! :).
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@Phillips Wow, keep those ideas coming!💡 Oh, and you can always redirect those people to us Philip. oops, Phillip. 😉.
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@heartblade102 Rules are made to be broken when it comes to shaving, Inorus. ;) Having two different blades (OneBlade Face+Body) make this possible.
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@mmamas1973 Hi there, thanks for your tweet to bring this matter under our attention. We would like to see if our social care team can do something to help you into the right direction. Could you please send us a direct message? We'll be looking out to your reply. Thanks!
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@thomas_hobyane Thanks for your kind words about our iron products, Thomas. Please feel free to reach out if you have any further questions. We are here to help!
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@Khatoblepas HI there, thanks for reaching out to us. We've stopped supporting this product quite a while ago, so there is little we can do or say about this.
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@rawrDennis Wow, Dennis. How did you get your hands on that old machine? Must have been focusing on your foraging skill tree!.
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@MooreCJL If you'd like to go a little further beneath the neckline, then we would recommend one of our many body trimmers, Chris. 😉.
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@varungrover Hi there. Thank you for bringing this to our attention. We highly encourage your friend to contact our colleagues in the healthcare department with this number: 1800-419-79-79. They're available 24/7 and are happy to help!
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@Mewdles Never dry trimmer or shaving foil head with a towel, brush or tissue, as this may cause damage. 5 Rinse the hair chamber under lukewarm running tap water to remove any residual debris. Reattach the shaving foil unit by snapping it back onto the shaver head. You will hear a click.
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Hello, we hope all is well with you. We were wondering if we could still be of assistance to you. If so feel free to reach out to us again anytime!
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@MadeULookbyLex Hi there, Alexys. Our colleagues from @tweethue will be very happy to read your comment. Thanks for sharing this with us! :).
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@jvalin_s Hi, Jvalin. Unfortunately we found out the RWSS551 is also no longer available. We’re sorry we can’t offer you any >>.
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@Thedondonjohnso Hola, Juan. Wow, those snacks look delicious! Thanks for sharing. We are delighted to hear that you are enjoying your AirFryer so much. :).
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@Kephrii Hi Brian. Did it do the trick? Another solution could be to keep your Sonicare on the charger for 24 hours. If that doesn't help, we'd like a picture of the bottom of the handle for your model and serial number. We'll be awaiting your reply. :)
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@Taran1331 Hi Taranjit, could you please share the model number and country you're based in so we can ask the local team for help? Thanks!.
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@drkerem @DrShajulIslam Hi if you need any assistance from our side, would you please DM us your full contact and product details? Thanks!
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@edwardgvickers There's always a chance that our colleagues @tweethue have some tips for you to streamline that, Edward. 🙂 We'll involve them in this conversation, and they'll get back to you as soon as they can. Cheers!.
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@RipGRP Yo Not Gage, thanks for tweeting. That is impressive, I do not recommend washing them in a load of laundry :-). However, what's done is done. At least you've got clean headphones. Have a great day. ^CM.
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@aldiluciano We're happy to hear how enthusiastic you are about our toothbrushes, Alex. :) Hope you enjoyed your trip to Greece as well!.
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@mrsfunnybones Hi there Twinkle. Thank you for bringing our attention to this. We would highly advise you to contact our 24/7 support on 1800-419-79-79. Our colleagues in the healthcare department can assist you further with this inquiry. Hope it helps!
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@hic_non Oh, that does not sound like a good start of the day. 😅 Let's see what we can do about the missing shavey bit. Could you please send us a private message with the product details of your OneBlade and proof of purchase? Then we can take it from there. Awaiting your reply.
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@n_braid Hi there, that's a good question. We like to get to the Bottom of this. We forwarded your question to our local product specialists and as soon as we know more we will let you know.
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@topherfincher Oh no, Christopher, that doesn't sound good. Could you please send us a DM with your receipt and tell us where you're from?
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@CDi3DO Hi Cdi3Do, Thank you for your question. Actually we do not have a specific model to offer. But we hope that we will have new models in the future. Regards, AT.
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@Mike_Byrns Haha, great Mike! Did you manage to work out with the Walkman 2015? It's shockproof, you know. ;-).
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In the meantime, if you have any concerns, don't hesitate to reach out to our team at They will try their best to assist you further.
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@steipete Hi Peter, thank you for bringing this to our attention. We are sorry to hear that you are not able to update the firmware of your Sonicare because of the jailbreak. >>
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@andylaw31 >> to forward your feedback to the relevant department. If there's anything else we can do for you, please let us know. <<.
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Hello Sandeep, Sorry for the inconvenience could you please confirm us have you called our customer care number or could you please share us your complaint number?
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@EviL_Ras Ah, a Game of Thrones reference! The OneBlade won't pull your hairs out, we're not Ramsay Bolton you know. ;-).
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@RoChanUsagiHime Ah, would you look at that! It's nice to hear that our kettle has warmed up hundreds of bellies with a hot tea. Fingers crossed it will keep on serving you all for years to come. Thank you so much for sharing this here with us. :).
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@SHalbhuber Of course, we are here for you, but you are strong and will get through this Stephen. If you ever feel like you are in for a fresh start, let us know. We're here for you.
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@JamesDelingpole It seems you’re facing difficulties with our product. Kindly DM us the product details and exact issue so we can help you.
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@Namru >> we can't imagine how you must feel right now, not being able to finish your smoothie. We offer you our thoughts and >>.
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@prosales Hi Pere, welcome. What exactly goes wrong? The site works fine for us. Could you perhaps try to open it on a different device or web browser? Hope to hear from you.
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@RachSydor Is there even such a thing as 'dental health without an electric toothbrush'? 😋 Just kidding! Must've been great already, but everything gets better with Sonicare indeed! 🙂 Thanks for the mention, Rachel!.
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@Mewdles Close the trimming unit. You will hear a 'click'. Reattach the trimming comb and press the length selector button to lock it in the right position. To clean the shaver. Turn off the product. Pull the shaving foil unit out of the shaver head.
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@Namru We are saddened by the loss you and your kitchen have encountered, Namru. Your blender was taken from you so unexpectedly, >>.
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@gikundi1 Hi Gikundi, thank you for reaching out to us about this. You can contact our Healthcare department in Kenya here:
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@heuswaar De recent aangekondigde maatregel van de Amerikaanse regering zien wij als een positieve ontwikkeling, omdat het de toelevering van componenten aan onze beademingsapparatuur fabrieken in de VS zal ondersteunen. Groetjes, Jurgen.
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@JAN_NoWorry We fear you won't be able to do without it after a while, Tshepo. We're going to spare you the pain of having to miss it. 😉.
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@Exposingyou16 Hi there, thank you for bringing this to our attention. Our advertising is typically targeted on an audience basis, not targeting specific channels, however we will bring this to our media buy team’s attention for investigation. >>.
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Hola @33Gabo su afeitadora incluye una garantia de 45 dias si no esta contento con el producto!.
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@DamnJulianne That's awesome, Julianne! We're happy to know that our Sonicare was to your liking. Enjoy your new toothbrush, and get those pearls shining! ✨😎.
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@MatthewLush Oh no Matthew, we're here to help with the deliverance. 😉 Would you mind sharing a picture of the bottom of the handle?.
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@RamashishPatel Hi Ramashish, We really apologize for the inconvenience caused to you. We would like to inform you that please drop a mail to our concerned department, so that they can check and help you in this in a better way. Email I'd: philipshomeliving.shopsupport.india@versuni.com.
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@paige_rudy Hi Rudy! Looks like you got all the tools you need to let mum take her well-deserved breaks ;). Your little one is looking very cute and happy! Enjoy the quality time. :).
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@Crumps7 That sure is a delicate situation! What model do you have? And did it stop working completely?.
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@MrsOnody Hi Claire, great question! We are sad to disappoint you; there is no option to recycle the brush heads yet. We are currently working hard on expanding our recycling services: We do love the suggestion by @CherwellRecycle though!.
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Great to hear @AmandaSaraJonas Cheers and happy holidays to you too from @Philips! http://t.co/qlAR1UWGUY.
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@JewVaMile We're equally excited! ;) If you ever have any questions about your new toothbrush, you can let us know anytime — we're available 24/7 and happy to help!.
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@tcbiker Hi Thomas. For sponsorship requests, we would advise to fill in this form: Good luck!.
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@kiksh Your fabulous feline is building up quite a modeling portfolio. If Marketing ever asks our opinion we'll nominate him for sure!.
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