Patient First
@PatientFirst
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Patient First puts the patient first with convenient locations, hours, and non-appointment care for all services.
Joined September 2009
@TheyreWitchy @TheyreWitchy We are sorry to hear you weren’t comfortable with the diagnosis you received at our center. Our Administrative Services team would appreciate the opportunity to communicate with you so we may learn more about your concerns. Please email Fawn.Martin@PatientFirst.com
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@TikiRose @TheRabbitHole84 @MedStarHealth Thanks for sharing your feedback. My name is Catherine and I’m sorry to hear you didn’t get the experience you expected. A member of our Administrative team would appreciate the opportunity to communicate with you. Please email Fawn directly at Fawn.Martin@PatientFirst.com
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@ginmin I’m sorry to hear you experienced wait. Due to our non-appointment setting, wait times may vary depending on complexity of care required. Visit times can be impacted by a number of factors, including medical emergencies, or urgent or complex diagnoses and treatments.
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@john_neata Hi, Thanks for sharing your concerns. Your comments provide us with useful insights as to what we need to do to improve. Our goal is to provide the most efficient and enjoyable experience that we can, so I’ll pass along your feedback and we’ll continue to make improvements.
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@Anonynay Hi, I’m sorry to hear you weren’t comfortable with the diagnosis you received at our center. Our Administrative Services team would appreciate the opportunity to learn more and follow up with your concerns. Please email Fawn directly at Fawn.Martin@PatientFirst.com.
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@TrueFirst Hi, I am very sorry that your experience fell short of expectations. Providing friendly patient service is always our priority and we want to know if we fall short. Know that I have passed along your review since we try to use this feedback to create the best experience possible
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@Janise_OState @cvs @DeptVetAffairs Thanks for sharing your feedback. I’m sorry to hear about your dissatisfaction. A member of our Administrative Services team would appreciate the opportunity to communicate with you so we may learn more. Please email Fawn at Fawn.Martin@PatientFirst.com
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@BlackCarrera Hi, unfortunately you would need to physically be in one of our four states: VA, MD, PA, NJ to conduct a telehealth visit. We don’t have any licensed providers for DC. ^MG
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RT @_dhsathletics: Special thank you to our proud Patriot sponsor @patientfirst for attending our home basketball game! Sincerely, apprecia…
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@ahitchck Unfortunately due to our non-appointment setting wait times are hard for us to predict and depend on center volumes/complexity of care required for each patient. Please know we are sensitive to the time our patients spend with us. I have passed your feedback along to management.
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@ashley_ward_ BMI is used as an indicator of potentially unhealthy weight for many & as our slip explains your BMI may differ due to your level of fitness or other factors. Patient First recognizes the information isnt all encompassing but is good baseline advice for the general population.
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@ashley_ward_ Please accept our apologies as its isn't our intention to offend anyone by providing the handouts regarding BMI. Due to federal regulatory requirements, our BMI instructions are printed for patients whose BMI is outside the Center for Disease Control’s target BMI (1/2)
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