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Portsmouth City Council Help Profile
Portsmouth City Council Help

@PCC_Help

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Portsmouth City Council's official customer service account. We're here to answer your questions, 9-4, Mon-Fri. Report issues online: https://t.co/l65ap1QSe1

Portsmouth, UK
Joined September 2019
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@PCC_Help
Portsmouth City Council Help
3 years
We're here to help 9am till 4pm, Monday to Friday. Tweet or message and we'll get back to you. We can help with questions about school admissions, bin collections, how to get support if you need it and lots, lots more. Give us a follow and let your friends and family know! 😊
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@PCC_Help
Portsmouth City Council Help
13 hours
@PompeyBulldogKG @portsmouthtoday Good morning, thank you for your message. In order for us to look into this for you, please can you DM us your address. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
8 days
@Lukedunit1981 Hi Luke, thank you for your message. I have passed it to the Safe, Clean & Tidy team. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
15 days
@May4Keith @portsmouthtoday Hi Sally, thank you for your message. We are making some enquiries and will update you shortly. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
22 days
@MattJames355 @portsmouthtoday Good morning Matthew, thank you for your message, I have passed it to the Street Cleansing team. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
30 days
@tashanutland @portsmouthtoday Good morning Tasha, thank you for your reply. If you would like the bin replaced, we would need to know your address. You wouldn't need to pay to send us a DM. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
1 month
@donnahaskett @portsmouthtoday Good morning Donna, thanks for letting us know, i have passed this to the team, many thanks
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@PCC_Help
Portsmouth City Council Help
1 month
@portsmouthtoday @donnahaskett Good morning, thank you for reporting this issue, this has now been logged with our Street Cleansing team, many thanks Jill
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@PCC_Help
Portsmouth City Council Help
1 month
@portsmouthtoday @tashanutland Good morning, thank you for your message, please could you DM us your address so we can look in to this for you, many thanks
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@PCC_Help
Portsmouth City Council Help
1 month
@CooperMini_ @portsmouthtoday Good morning, thank you for your message. Please can you DM us your address so we can look into this for you. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
3 months
@spookthefireman @portsmouthtoday Thank you for your comment, this footpath is not the formal diversion route which remains along Serpentine Way. It is expected that at certain times, particularly during high rainfall that the informal diversion route may not always be useable. We apologise for any inconvenience.
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@PCC_Help
Portsmouth City Council Help
3 months
@danielbishop28 @portsmouthtoday Hi Daniel, thanks for your question. You don't need to bring proof of ownership to get your bike security marked at this event. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
3 months
@RatchetRoss @portsmouthtoday Good afternoon, thank you for your message. I have passed this to the Traffic Management Centre. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
3 months
@TallyHoRay @portsmouthtoday Good morning Steve, cityhelpdesk@portsmouthcc.gov.uk
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@PCC_Help
Portsmouth City Council Help
3 months
@TallyHoRay @portsmouthtoday Hi Steve, we have received a response from the Cemeteries manager, but it is too long to post here, and we can't DM you. Are you able to DM us or provide an email address? Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
3 months
@TallyHoRay @portsmouthtoday Good afternoon Steve, thank you for your message. We have passed this to the Parks department for their awareness. Many thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
3 months
@Jamiepem @portsmouthtoday Hi, apologies, I have now sent it. Thanks, Mark.
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@PCC_Help
Portsmouth City Council Help
3 months
@SDoxat Hi Sue, We are working with Veolia on the legalities of handing back the site to PCC. Once complex contractual & environmental elements are agreed, we will be able to share plans for the site. The planting on the site is starting to establish and meets the planning conditions.
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@PCC_Help
Portsmouth City Council Help
4 months
@MattJames355 @portsmouthtoday Hi Matthew, thank you for your message. Please DM us your address and contact number and we can pass your details to the Rubbish & Recycling department. You can also report to them directly on: Tel: 023 9284 1105 Email: recyclingandrubbish@portsmouthcc.gov.uk Many thanks, Mark.
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