We have a zero-tolerance approach towards hate crime in any form, including racism, and will take swift action against anyone involved. If you’ve been affected directly by hate crime or racist abuse in your home or community, please get in touch. For more:

Hi Ruth, thanks for reaching out. We're aware of fly-tipping and side waste issues in the area and are currently working on tackling these alongside Manchester City Council. Our Neighbourhood Officer for Shawgreen recently completed a Neighbourhood Inspection alongside MCC to assess the area and proactively report any issues. Our next Neighbourhood Inspection in Shawgreen will take place on Tuesday 27 March – you're more than welcome to pop down to chat to us, we really value feedback like yours and its importance in creating change. Many thanks, Nicole

@Mohamme54501703 Hi Mohammed, I've passed on your details to our Customer Resolution team and one of our team members will be calling you shortly. Please feel free to drop me a message if you have any further questions. Many thanks, Nicole

@Mohamme54501703 Hi Mohammed, I'm really sorry to read this. Please could you drop me a DM with your details so I can investigate this with urgency for you? Many thanks, Nicole

@SavantLand @Houseproud_NW @RoofsRainbow Hi there, I'm really sorry to read this. Please could you drop us a DM with your details? One of our Customer Resolution team members can then give you a call to book a repair in for you. Many thanks, Nicole

@xxsarahxxa85 Hi Sarah, I'm really sorry to read this. I've dropped you a DM so I can grab a few details from you and get this escalated to our Healthy Homes team. Thanks, Esme

@Louise243 @nickershawOM Hi Louise, I'm sorry to read this. We take all feedback from our customers seriously and are always looking to improve our services. Please could you drop us a DM with more information so I can help you? Many thanks, Nicole

@McCluskeyMarcus (2/2) I'll also ask for a few more details about the complaint you submitted, so I can get someone to look into this for you and find out when you are due a complaint response. Many thanks, Nicole

@McCluskeyMarcus Hi Marcus, I've sent you some information via DM and we're currently seeking an update on your repair. I'll chat to you via X Messages. Thanks, Esme

@titentoo @LucyMPowell @ManCityCouncil (2/2) All our walkabout dates can be found here: I understand your concerns and would like to reassure you these have been passed on to our Ground Maintenance Manager. Please let me know if there’s anything else I can help with. Many thanks, Nicole

@titentoo @LucyMPowell @ManCityCouncil (1/2) Hi David, our walkabout for Peterchurch Walk and South Street (Openshaw) will occur on Wednesday 9 October from 11am onwards. This is a bi-monthly walkabout which happens on the second Wednesday of every other month.

@HisseySteven @LucyMPowell @ManCityCouncil (2/2) All our walkabout dates can be found here: I understand your concerns and would like to reassure you these have been passed on to our Ground Maintenance Manager. Please let me know if there’s anything else I can help with. Many thanks, Nicole

@HisseySteven @LucyMPowell @ManCityCouncil (1/2) Hi Steven, our walkabout for Peterchurch Walk and South Street (Openshaw) will occur on Wednesday 9 October from 11am onwards. This is a bi-monthly walkabout which happens on the second Wednesday of every other month.

@paupersgrave Hi there, our housing allocation is done through Manchester Move. However, I understand your concerns and would like to investigate this for you. Please could you drop me a DM with your details? Many thanks, Nicole

@SusanBu25213299 Hi Susan, I've spoken to your Neighbourhood Officer (Jim) following your meeting with him earlier this morning. He's advised he'll be back in touch with you in due course to discuss the next steps with your bathroom following the letter you've received. Thanks, Esme

The August sun is out and about, and so are we! We'll be popping over to #Clayton for a neighbourhood clean-up next week – fancy joining us? 📆 Thursday 29 August (11am-2pm) 📍 Meeting points and free skip locations: 🗑️ M11 4FE 🗑️ M11 4EZ For more 🔗

RT @Pozzoni_Arch: Very pleased to be able to share our knowledge with #apprentices from @OneMcr over the last few weeks. Charles, Abi & Han…