Deploying Liberty #RPA at @SouthHams_DC is successfully addressing multiple bottlenecks in admin processes. By automating repetitive tasks the #council continues to achieve substantial improvements in #productivity and #efficiency . #automation

Every council faces the same challenge: deliver more, spend less. Our 9 essential tips reveal how digital agility makes it possible. Download our infographic here. Get the tips: #citizenhub #libertyplatform #localgov #citizenexperience

Maximising digital #automation in channel shift, to free up resource for reassignment into recovery. Find out how @KirkleesCouncil has hit incredible targets with Govtech and their Revenues and Benefits service, webCAPTURE. #DigitalTransformation #Council

Happy new year! From all of us at Netcall, wishing you a happy and prosperous 2025 - filled with automated workflows and streamlined customer interactions!!

Wishing all of our contacts, customers and partners a wonderful festive period. Netcall is open for business each day except the bank holidays.

As #CIOs get ready to take on #AI in #2025, Richard Farrell, Netcall's CIO, shares the top AI trends and priorities to address in the year ahead to ensure successful adoption. Read the trends: #CX#AI #automation #digitaltransformation

🌨️ Winter brings cold weather—and a surge in damp and mould cases. Is your organisation ready to manage the risk? Discover why smart solutions are essential in Mark Gannon's latest blog and get your free technology checklist today! 📋 👉 Read the blog:

🚀Social housing providers: How do you deliver cost-effective digital services faster while meeting tenants’ growing expectations? Start with our FREE guide that reveal how to future-proof your tenant engagement tech now: #SocialHousing #LowCode

Ocasa Homes was rapidly expanding since opening in 2018, they needed to document processes to centralise crucial information. Here's how they used Liberty Spark to scale effectively while always optimising tenant experience: #processimprovement @SkoreApp

As everyday prices remain high, never has it been more important for #utility companies to get on top of their #customerservice. Technology – if harnessed effectively – can help companies improve customer experience by providing proactive support.

Christmas jumper on? Wrapped your secret santa present? Here at Netcall we've made it easy to ensure that the last full working week before Christmas includes all the steps you need before you close down the laptop for 2024.

Welcome to the Netcall team Emma Pape. We're always on the lookout for people like Emma who are passionate about #customerexperience and #tech. Get in on the action! Check out our latest career opportunities: #careers #people #jobalert #jobhiring #job

Welcome to the Netcall family @NHSTayside! NHS Tayside are the latest Scottish Health Board to choose Patient Hub supporting the Board in delivering an improved patient experience whilst increasing productivity.

🏡Better tenant engagement builds trust, strengthens compliance, and improves service. Ready to level up? Housing expert Kate Lindley shares practical tips and compliance Data Checklist : #SocialHousing #TenantEngagement #Compliance #HousingSolutions"

Wondering how to choose the right platform for your council? Our guide has the answers—from costs to ROI—showing how citizen engagement software like Citizen Hub saves time, cuts costs, and improves services. Explore the guide here:

🏠📈 Transform Tenant Engagement: See the 9 Core Steps! 🏠 Social housing providers: Meeting rising tenant expectations while staying efficient isn’t easy – but it IS possible. 💡 Ready for more? #SocialHousing #TenantEngagement #Innovation #LowCode

@networkrail's station security processes relied heavily on paper documentation. The new Digital Station Security Search application (DSSS app), built in Liberty Create, our #lowcode platform, has transformed security operations. #automation

Netcall, @e18innovation and @UHSussex are shortlisted in HSJ Partnership Awards 2025! The nomination is for transforming outpatient pathways in the category of Patient engagement and experience initiative of the year. #patientengagement #PatientHub #NHS

Delight customers and engage stakeholders. Lancashire County Council use Liberty Spark to map and improve processes and are reaping the benefit. Discover how they did it here: #ProcessMapping #ProcessImprovement

Welcome to the Netcall team Matthew Loades. We're always on the lookout for people like Matthew who are passionate about #customerexperience and #tech. Get in on the action! Check out our latest career opportunities: #careers #people #jobalert #jobhiring