NOW Help Team
@NOWHelpTeam
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🎬 The latest blockbusters 🎭 TV everyone’s talking about 🥅 Unmissable live sport Tweet or DM us for help - we're here from 8am till 5pm Mon-Fri ☺️
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If you want to watch Game of Thrones Season 8, at the same time as the US, all you need is the following;
1) NOW TV Entertainment Pass
2) A NOW TV supported device
3) Be able to stay up until 2am
For more info check out our help article:
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🚨NEW APP ALERT🚨
From today, UK customers can now download the Disney+ app and watch even more movies and shows on their NOW TV Smart Stick or Box.
Find out how to download Disney+ and other apps on your NOW TV device 👇
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We’re sorry some episodes of shows on our Entertainment Pass are currently unavailable. Our technical team is working hard to get these back up as soon as possible. We thank you for your patience.
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We're sorry some of our on demand content isn't available right now, as TV fans we known how frustrating this is. Our technical team is working to fix this as soon as possible, in the meantime all our live channels are available as usual. Thank you for your continued patience.
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🚨NEW SUPPORTED DEVICE ALERT🚨
The NOW TV app is now available on selected Amazon Fire TV Sticks and Fire TVs, giving you even more choice of how you enjoy your TV Passes.
Got a NOW TV Stick or Box? Download the Amazon Prime Video app and access movies and shows on your device.
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We are working at speed to ensure we continue to deliver for all our customers as the coronavirus pandemic affects our sports schedule for a period of time. We will continue to provide updates to all our NOW TV customers as more information becomes available.
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Missing the next episode of a Box Set you’re binging on isn’t ideal. Thank you for bearing with us while we’ve added most of our missing on demand episodes back. We'll continue to work over the weekend on any we're still missing. If you need some help, please jump onto web chat.
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Introducing NOW TV Boost!
Watch all the Sky Sports Channels, plus selected shows and movies in 1080p!
To find out more about NOW TV Boost click the link below 👇
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@Domminori
Morning, Domenic. Curb Your Enthusiasm Season 12 has now expired. We haven't heard of a return just yet GS
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If you’re a NOW TV customer we need your help! To take part in
a trial for some exciting new NOW TV hardware, check out the info on our Community:
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We're sorry some customers are currently having problems purchasing a Sky Sports Pass - please bear with us while the site is a bit slow, it should be running normally very soon.
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Our app on Apple TV is back up and working. For those looking for Game of Thrones S8 episode 1 it's available on demand right now. Thank you for your patience and we're sorry for the inconvenience caused.
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Thank you for your patience and for bearing with us while we've added our missing on demand episodes back on to our service. If you need some further help, or spot one that’s still missing, please jump on to web chat so we can help you out.
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Earlier this evening our website went down meaning some of our customers were unable to purchase a pass to watch tonight’s early game. This issue has now been resolved, however, others who had purchased, were unable to watch the match and we encourage those affected to...1/2
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We’re sorry for the delay in selected episodes being made available on Catch Up. We’re working to urgently solve this with our technical team. Thank you for your patience.
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You can download a variety of apps on your NOW TV Box or Stick!
Just follow the steps in the images below 👇
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@khan250101
Hi Irfan, thanks for getting in touch.
I have added this to our wish list for our team to review for you. Thanks 😊
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@bonaldmcdonald
Hi Bonnie! We can confirm the issue has now been fixed and Season 2 is now available to stream across all devices. We apologise for any inconvenience caused. ^LS
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QUICK TIP:
You can watch NOW TV on 2 different devices at the same time, using the same account.
So you can still catch the footy while the kids watch Peppa Pig. Win.
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We know some customers are having problems viewing and are working on it. Please see here for updates:
http://t.co/cqIxHmWBzc
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@EverSneaky
@NOWTV
@GameOfThrones
Hi Niko, you will be glad to hear GoT season 1-7 will be back with us is February :)
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@ConUnderscore
Hi Conor. No info at all on this at the moment but we should know more in the near future. Stay tuned - TD
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Got a PS4, Xbox or Laptop? Check out the new and improved home screen on the NOW TV app.
Now it’s even easier to find the shows, movies and sport you love.
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We’ve got some exciting trials coming up for NOW TV customers, with prizes up for grabs. Here’s how to get involved:
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The latest movies, best TV shows and brilliant live sport, we're NOW TV✌️
To chat, visit
@NOWTV
☺️ For help with anything, tweet or DM us!
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@mashead2000
Hi, thanks for getting in touch. The first episode of season 2 is available to view now, with new episodes being added weekly 😁 - KH
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@hannahwitton
It's coming back on the 1st of May Hannah, the full boxset :) Awwwwwwwwwwww Yisssssssssss
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We’re sorry the latest episode of RuPaul’s Drag Race All Stars isn’t currently available, this is due to a late change in the schedule. We will post on here when the episode is available. Once again apologies & thank you for your patience.
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Interested in trying out some exciting new NOW TV products before everyone else? Find out about our hardware trial:
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@EwanJ10
Ewan thank you so much for getting in touch today 😊
Ewan we have added this to our wish list for our team to review 😊 ^ND
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@Matthew_Leyshon
Hi Matthew I would advise on giving our Broadband team another call so this can be looked at and confirmed for you. As over social media we have no access to accounts I'm afraid. Thank you ^AM
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@Matthew_Leyshon
Hi Matthew, extremely sorry to hear about this. You should have received an email yes. When you were transferred to another department, did you manage to get your contract sorted at all? Thank you - TD
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@ProdigalEurope
Hi, thanks for getting in touch. This content will be removed after 25 days as the license will expire. Keep an eye on our website & socials, as we will post an update if a return date is confirmed 😀 - KH
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We are aware of an issue whereby some customers are receiving an error message when attempting to purchase a NOW TV Pass via our site. Our teams are currently working hard to fix this & we will keep you updated at . We apologise for the inconvenience
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Interested in helping shape the future of NOW TV? Want to win some awesome prizes? Find out more about our NOW TV trials:
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Ready for the big fight tonight? You don’t need a Sky Sports Pass to watch – just order with Sky Sports Box Office
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Are you ready to rumble? Order the Mayweather v McGregor fight today, and watch on your NOW TV Box on Saturday night
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We are working as quickly as we can to resolve the playout issue. In the meantime please try the following workaround steps:
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The Game of Thrones Ticket Competition is open for entries again. If you received an error message when you entered, you're eligible to re-submit your entry. Thank you for your patience, sorry for the confusion caused and best of luck for the competition.
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@rochelle_maude
Episode 1 is available to watch at the same time as the US at 2am on the 15th.The On Demand version will be available an hour after this.
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🚨 NEW CHANNEL ALERT 🚨
From today, Sky Sports Racing is included in all our Sky Sports Passes.
Go here for more info on the Sky Sports Passes 👉
Go here to see what’s on and start watching 👉
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Ever wanted to download shows or movies to watch on the go? ⬇️
NOW you can – we’ve added the download button to loads of shows and movies on the Entertainment and Cinema Passes.
Find out more 👇
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The Righteous Gemstones is now available on our Entertainment Pass!
Want to find out more about our Entertainment Pass?
All you need to do is click the link below 👇
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The final season of Game of Thrones is only days away!
For information on how to watch Game of Thrones on NOW TV, check out our help article:
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@nevenaxh
We have nothing confirmed for that title at the moment, but we’re constantly adding new content to the platform so watch this space 😁 - KH
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We're currently experiencing an issue with the email address for entering The Game of Thrones ticket competition. We’re working to get this sorted and will let you know when it's open for entries again. Thank you for your patience.
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You can download a variety of apps on your NOW TV Box or Stick!
Just follow the steps in the images below 👇
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@Lloydishlloyd
Good morning Lloyd, Yes this is for season 2, episode 1 is available to stream now! PK
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@royhair
Good morning Roy, Episodes are released weekly, we have no control over this. Sadly we don't have any control over this. PK
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@Geoff_wood2015
Hi Geoff, thank you for taking the time to contact us. Episode 5 of TLOU will be available at the same time here (Saturday, 2am) in the UK as the US. Thanks! -GH
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There are some great shows and movies available on our Entertainment and Cinema Passes this month!
Find out how to sign up below:
Entertainment Pass 👇
Cinema Pass 👇
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We’ve added a handy new Account Summary page to help you find what you need in My Account, so it’s even easier to manage your Passes, update account details or check your payments.
Check out your Account Summary here 👉
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@schoff94
@NOWTV
@GameOfThrones
Hi Schoff, you will be glad to hear GoT season 1-7 will be back with us is February :)
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You can watch over 100 Premier League games this season with
a Sky Sports Pass, and take your pick from a whole load of devices to watch on.
Check if your device is supported here:
Remember – to add a device, just start watching.
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@sorcha_kane
Sorry about this Sorcha. We hope to have it back in the future. Good luck in your exams ;)
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Great news for Chromecast viewers!
If you've got Chromecast Ultra or 3rd generation, you can watch in full HD with NOW TV Boost.
Check out the pic below if you’re not sure which generation Chromecast you’ve got, or head to for more details.
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With higher than normal demand on the network in the coming weeks, we’ve put together some top tips to help you stay connected:
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We've provided an update regarding this afternoon's issues. Please take a look here:
http://t.co/cqIxHmWBzc
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@BoyceCheese
Hi Boyce, your in luck. We're actually due to release a unified update in the next week or two which will improve the Apple TV app tenfold. Thank you :)
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@VictorMeldraw
Hi, thanks for reaching out. We do not have a confirmed date for these programs at the moment, but keep an eye on our help site & social channels, as we will be sure to post an update if they will be coming to NOW 😃 - KH
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@Lockdownlivin
Hey Bookie! We’re aware of an issue and are investigating now, we hope to have it back up and running soon.
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@verrystrawberri
Hey Coco, we have just been informed that there is an outage in the Portsmouth North area affecting a large number of broadband users. The good news is it's currently being investigated for a fix so hopefully it will be resolved soon. -GH
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Top Gun: Maverick is now available to watch with a Cinema Membership 😎
To celebrate, take a nonstop thrill ride through the epic career of Tom Cruise with our Cruise Control collection.
Find out how to join in with a Cinema Membership 👇
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@swimforce01
This sunday what a game it will be. Watch it with us on our Sky Sports day pass for just £6.99.
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@LisaJaneAllison
Hi Lisa, thanks for getting in touch and I do apologise for the delay in response, our team work from 08.00-20.00.
Lisa season 3 box set is available from the 16/07 😊
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@RichJimMurph
Hi Richard. Let us check this with the team and we will send you a message once we get an update. ^AM
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@buffyskymonky
Hi Lindsey thank you so much for getting in touch this morning 😊
Lindsey I will add this to our wish list for our team to review for you 😊 ^ND
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@kipper38
Hi Gemma, thanks for getting in touch with us. We will have this checked out with our team and get back to you as soon as we can on this! ^AH
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We're very sorry that some customers have had issues watching this evening. Please see this link for updates.
http://t.co/91L1atl5Ky
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It’s back…again! Are you ready for the new Premier League season this Saturday? ⚽🏃
Find out everything you need to know about grabbing a Pass, watching in HD, and more 👇
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The Disney+ app will be coming to NOW TV devices in the Republic of Ireland soon too – we’ll keep you posted!
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You can view your payment history and any upcoming payments through the My Account section. Check out our Help article for more info:
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@_SIANLOWE
We’re working through the details and will announce this information as soon as we can – watch this space!
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Are you ready for 'The Walking Dead: The Ones Who Live'?
Episode 1 is available to stream now with an Entertainment Membership.
Check out our help article to find out how to join in 👇
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Due to a severe weather warning issued by the Met Office, we’ve closed our contact centre in Ireland. For more info:
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@SilencedPenny
Hi, XBOX has rolled out a beta version of their preview members this has resulted NOW TV app to be incompatible. :(
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@pma_girl
Hi Simmer, we really appreciate you reaching out to educate us about this Font, we will most definitely escalate this off to our brand department so they can make this clearer in future posts for all our customers
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@AliPlumb
Hi Ali, this is not confirmed as of yet, we will add it to our wish list for you
^NK
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That's a wrap folks! See you tomorrow morning at 10AM! Goodnight :D
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@NataleeValleys
Hi Natalee, thanks for getting in touch. Can you please let me know if the memberships are still showing as active on your account ?^LS
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@natalieinbloomx
Hi Natalie, thanks for getting in touch with us. We'll do our best for you, we just need to get some details from you and put you in touch with our specialist team if needs be. Are you still in your old home at the moment or have you moved into your new home? ^AH
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@elinagp78
Hi Elina, we don't have any specific info on this at the minute but keep an eye on our socials and we should post some info soon. Thank you - TD
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Catch up on all 11 Seasons of The Walking Dead with a NOW Entertainment Membership.
Stream it now ahead of the new series, The Ones Who Live, coming soon!
Not a member yet? Find out how to join 👇
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Netflix has arrived!
You can sign in or sign up via the Netflix app on any NOW TV Device (except the NOW TV White Box)
For more information on the Netflix app, check out our help article:
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We’re making some important changes to our NOW TV Box until around 19.00. New customers head here for more info:
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With Quentin Tarantino's Once Upon a Time in Hollywood dropping on the Sky Cinema Pass, today is the perfect time to make sure you can get NOW TV on all your favourite devices.
Learn how to keep track of your devices in My Account 👇
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