Nashville Electric Service
@NESpower
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We're committed to providing safe, reliable power and positive customer experiences. Monitored daily from 6 a.m.-10 p.m. To report an outage, call 615-736-6900.
Nashville, TN
Joined February 2009
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We can confirm that the now viral video showing a fireball in the sky during Middle Tennessee’s violent and catastrophic tornadoes last weekend was indeed NES power equipment at our North Substation. Check out the footage from our security cameras.
#NashvilleTornado2023
#Tspotter
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From approximately 50,000 outages just after the tornado struck, we are pleased to report that power has been restored to all customers with the exception of some remaining residences and businesses that require more detailed work due to extensive damage.
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JUST ANNOUNCED! Due to potential safety risks to our customers suffering in these extreme temperatures, NES has suspended all disconnections for nonpayment through June 30. If you need assistance paying your bill, call Customer Relations at 615-736-6900.
#StaySafeNashville
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UPDATE: TVA reports that region-wide power curtailment has stabilized the power grid. NES will no longer implement intermittent power outages for now.
#NESServiceAlert
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NES crews have restored power to nearly 30k customers today. Crews continue to repair power for 62k customers. This will take time since the damage is so widespread, but we will keep working until all power is restored.
#nesoutagealerts
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Outages just dropped below 40,000. We're not stopping, Nashville! Thank you for your continued patience!
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Our North substation is located in Madison and like Hendersonville, it sustained significant damage. The control building was damaged as well as some of the interior structure. NES crews are assessing damage and making repairs.
#NESOutageAlerts
#NashvilleTornado2023
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#NESOutageAlerts
NES continues to work around the clock to help our community recover from the deadly storms yesterday.
Crews have restored power to 22,000 customers but there are still about 23,000 customers without power. The majority of those customers are in the
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All 131k outages from last Sunday's derecho storm are back on. Grateful for Team NES who worked 24/7 in one of largest restoration efforts in our city's history. Most of all, thank you to our customers for your support. You never fail to make us feel appreciated.
#TenNESseeStrong
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At this hour, we continue to repair major infrastructure. Outages are at 68k+ which is down from 90k just after the storm moved through. If you see a downed power line, avoid the area and call 911 immediately.
#NESOutageAlert
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5/5/20 • 6:45am
Thank you for your patience as crews continue to work around the clock to restore power. Current outages stand at just over 81,000 after last night's second round of storms. Crews will continue to work around the clock until all power is restored.
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#NESOutageAlert
After several hours of rotating, intermittent power outages this morning, NES is ceasing the TVA-mandated curtailment now that TVA reports the power grid has stabilized. 1/7
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5/4/20 • 4:45pm
Still a long way to go but outages are under 80k. Since the storm, we have restored power to 50k customers.
New storms approaching our area. Be prepared for additional damage. Crews will continue to work overnight on the remaining outages.
#staysafeNashville
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NES crews have restored power to over 21,000 customers. There are still more than 28,000 without power, but crews continue to work until power is restored to every customer who can receive it. We have now identified 673 broken power poles since the storm.
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Don’t get scammed this holiday season. Remain cautious of anyone calling about the details of your NES account or personal information. When in doubt, call NES at (615) 736-6900 and notify the police of the incident.
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What started with 45,000 customer outages just after multiple destructive tornadoes hit our community Saturday evening, NES crews have worked around the clock in freezing temperatures to successfully restore power to more than 38,000 customers. We are grateful for our customers’
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#UPDATE
NES crews worked through the night and restored power to 73,000 customers. At this hour, 42,000 still remain without power, and crews will keep working around the clock until every customer is restored.
As crews assess the damage, the number of broken power poles due to
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We are happy to report that all known power outages associated with the recent frigid temperatures have been restored. At its peak, 72,000 customers in the NES service area lost power during record-breaking, dangerously cold weather. 1/5
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Last night’s cold front that brought extreme frigid temperatures to Middle Tennessee has caused a strain on the Tennessee Valley Authority’s (TVA) power generation facilities. 1/6
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NES crews continue to work around the clock to assess the 25,000 outages across Middle Tennessee. Here is a live photo of NES crews repairing a damaged pole in Hendersonville. We encourage those without power to continue reporting their outages via social media, through text or
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Crews continue to work around the clock to restore power to 12,800 customers. We appreciate our customers patience as we repair major damage across the service area. We will not stop until all power is restored.
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We are so proud of our NES crews and grateful for our assisting contract crews. Overnight, they repaired storm damage and restored power for more than 5,300 customers. Half the outages since last night. Truly remarkable work! But it doesn’t stop there. We still have 5,784
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Ongoing frigid temperatures have prompted TVA to request VOLUNTARY energy curtailment across the NES service area. Customers are asked to reduce electricity use by following simple measures in your home. Turn off lights when not in the room, hold off on doing laundry and running
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#NESOutageAlert
10:30 pm
While NES crews continue to work overnight to restore power to 76,000 customers, they made great progress today by re-energizing power for roughly 40,000 customers. Damaged equipment has been reported in every part of our service area. Roughly 36 of the
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Our crews are continuing to restore power to the remaining 11,177 customers without power, down from the 95,000 outages at the start of our efforts. Remember that if you see a downed power line, steer clear and call 911 to report it.
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We cannot stress this enough. Assume all downed power lines are live wires and stay away.
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Due to the extreme high temperatures forecasted this week, we are ceasing disconnections through August 27th for customers behind on their NES bill.
#StaySafeNashville
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Last night’s precipitation and high winds caused four power poles to break along with other damaged equipment and electricity lines across our service area. After working through the night, NES crews continue to make repairs to restore power to more than 2,000 customers.
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NES crews are assessing damage after this morning’s tornado moved through the service area. At this hour, we can report damage to four substations, 15 primary distribution lines, and multiple power poles and lines. More than 44,000 customers are without power.
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Nashville Electric Service 5 PM Update:
Crews have restored power to 22,000 customers. At this hour, there are 23,000 without power, down from 45,000 after the storms moved across Middle Tennessee. NES crews from Nashville and contract crews from Georgia and Kentucky are actively
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#NESOutageAlert
NES crews made great progress overnight restoring power to customers impacted by severe weather. There are roughly 600 customers still without power. Restoration efforts continue today until everyone is back on.
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NES crews are working to restore power to the area. 75,000 customers are without power, down from 90,000. It will take time to restore every outage since they are so widespread. Crews will work as quickly as possible to safely restore power.
#NESOutageAlert
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Crews continuing to make significant progress in restoring power. 90% of customers have power since storms caused more than 131k outages. Approximately 13k customers remain without power. NES will work 14-hour shifts, around the clock until all power is restored.
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Thanks for sharing, Annie! Resetting those poles one by one. 190 were taken down by the storm. Similar work happening in Madison too!
As far as the eye can see
#linesmen
true
#heroes
@NESpower
#hendersonvilletn
#tornadorecovery
#TennesseeTornado
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From 95,000 outages after Saturday's storm, all customers able to receive power now have been restored. Thank you, Nashville, for your support! Your kind words fuel our team members to persevere. Also, thank you to our NES team for their hard work and passion for our hometown.
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NES has suspended disconnections for non-payment until 4/1/2020. We will continue to monitor conditions to determine next steps while working with OEM, Metro Public Health, other government offices and our regulator, TVA, to seek their guidance and direction.
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#NESOutageAlerts
Progress continues today on power restoration, and we appreciate the patience of our customers after two of our substations took a direct hit from the tornadoes last weekend. Our crews are working around the clock in rotating shifts and will keep working until
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#NESOutageAlert
TVA has shifted from 10% mandatory power conservation to 5%. For Middle Tennessee and the surrounding counties, this means 10-minute outages every 1.5-2 hours. We'll keep you posted on further developments.
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We've launched a storm restoration website that includes important information regarding power outages and much more. Check back often for the latest updates as we continue to restore power to Nashville.
NES RESTORATION WEBSITE:
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This week’s forecast is expecting ongoing strong winds, below-freezing temperatures and snow. Due to extremely frigid temperatures, NES will not disconnect power for nonpayment through January 17. We encourage you to stay informed and follow these safety tips
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There’s a chance these lines on the ground are power lines. Extremely dangerous situation! Even if your power is out, the lines could be live. Be safe! Stay away!
#staysafenashville
There are fallen trees and downed power lines from the storms in East Nashville.
@NashSevereWx
@WPLN
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Nashville is currently sitting at 2° and electricity demand is high. Bitter cold temps impact electricity equipment and cause customer outages. NES crews worked a total of 201 outages on Monday, 230 on Tuesday and 54 overnight. We continue to monitor weather and grid conditions,
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After the storm hit Sun. evening, Nashville experienced a record-breaking 130k outages. Now, under 50k, still a long way to go. Just today, crews brought power back to 32k customers. Once large lines are repaired, intensive work continues on individual equipment-damaged outages.
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There's so much uncertainty happening in our world today, but we must take a moment to thank the good people of Nashville for your patience while we worked to restore power after the devasting tornado that hit our city on March 3rd. From everyone at NES, thank you, Nashville!
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#NESOutageAlerts
NES crews had a productive day today resetting many poles broken by Saturday’s deadly tornadoes. So far, more than 180 broken poles have been discovered. At this hour we have about 2,590 customers without power, most are in the Hendersonville and Madison areas.
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With many volunteer events happening today, we want to remind you to stay away from NES crews (walking/parked cars) who continue to restore power. Another specific location to watch for crews is Danyacrest Drive near Donelson Christian. Thank you for your continued patience.
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Good luck to
@PredsNHL
tonight! We’ll keep the lights on. You continue to play lights out.
#StanleyCup
#publicpower
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When the power goes out, NES linemen go up! We're actively restoring power to close to 600 customers at this hour. Moving as safely and quickly as possible to ensure the flow of electricity.
#NESOutageAlerts
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As of 2 p.m., about 6,000 NES customers remain without power, down from 11,000 earlier this morning. At the storm’s peak, it knocked out power to about 95,000 customers and broke more than 120 power poles, which take longer to repair and replace.
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#NESOutageAlert
3:30pm
Outage reports continue to rise this afternoon. This is primarily due to sustained winds following this morning's storm line. More than 115,000 NES customers are without power at this time. There are at least 10 broken power poles that are greatly
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UPDATE: Power has been restored to over 1k customers in the Crieve Hall/Oak Hill area after a breaker tripped. About 200 are still without power and crews are working quickly to restore.
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#NESOutageAlert
- 8:30pm
At this hour, there are just over 93,000 NES customers without power after today’s powerful storm line passed through the region. Nearly 22,000 customers have had their power restored so far as 19 NES crews continue to work through the night until power
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NES trucks are stocked and ready to deploy! We are preparing for the possibility of power outages due to tonight's high winds. Gusts up to 55 mph could easily take down tree limbs causing damage to NES power lines and other equipment.
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NES crews continue to work around the clock to restore power to customer outages within our service area. Within 24 hours, we have restored power for 38,000 customers. Crews will continue to work through the night until power is restored to all customers.
#NESOutageAlert
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We’re already experiencing weather-related outages this evening. If you lose power, report it as soon as possible. Snow and ice can quickly build up on power lines and snap them to the ground. High winds complicate the situation even further.
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Another crisis in our beloved hometown but our 1st responders never waiver. Thoughts and prayers go to those impacted by this morning's explosion and our deepest gratitude to those who run toward danger to help those in need.
#NashvilleExplosion
#TennesseeTough
#NashvilleStrong
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If you see a downed wire, stay away and call 911. We're working as quickly as possible to assess damage and restore power. Safety is our highest priority. Crews will keep working until all power is restored, but we ask for your patience.
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NES crews are continuing to work around the clock to restore power to the region. At this hour, we have about 21,000 customers without power. That’s down from 48,000 from overnight. Currently, we have 10 broken poles and 68 lines down caused by high winds and fallen trees.
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We expect to make significant progress repairing substations and transmission lines by the end of the week, and if all goes well, most customers who can receive power will be restored by Monday. That is an estimation and not a guarantee.
#IBelieveInNashville
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#NESOutageAlert
There are currently 2,157 NES customers without power at this time. Our crews will work overnight again tonight to make the continuing repairs needed to restore power to all customers.
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Here’s a glimpse of the damage out there. Outages currently total just over 47,000 customers. Crews and other staff members will work around the clock until all power is restored. We appreciate your patience. Be safe, Nashville!
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#NESOutageAlert
While local temps remain dangerously low, the sunshine gives us great advantage over outages. The sun's rays provide warmth to improve the performance of power equipment in the field. Crews continue their work to restore power to all. They enjoy the sunshine, too!
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Just as soon as it is safe to do so, our crews will be out restoring power.
Report your outage by calling 615-234-0000.
If you see a downed power line, call 911, do not touch it and clear the area.
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#NESOutageAlert
We’ve hit the lowest number of outages yet in this weather impact event. 1,600 NES customers are still without power at this hour and our crews will again work through the night to keep driving the outages down until all power is restored for everyone.
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Storms moving through the area have caused several trees to fall on power lines, knocking out power to more than 30,000 customers. Crews will work as quickly as possible once it's safe to restore power and will continue to work through the night until all power is restored.
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#NESOutageAlert
5:15pm
At this hour, there are just over 115,000 NES customers without power after this morning’s storm line passed through and a wind advisory has remained in effect until 6:00pm this evening. Nearly 3,000 customers have had their power restored so far as 28 NES
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#NESOutageAlert
8:30 a.m.
This morning, outages have dropped to approximately 7,300 as NES crews worked overnight across the entire service area to restore power to customers. That effort continues today. Since the storm front with persistent damaging winds moved through Middle
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We are preparing for the possibility of outages due to severe winter weather. Ice and snow can snap power lines and knock out power to thousands. Now is the time to gather items you'll need should you lose power. We'll post updates as we go.
#StaySafeNashville
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#NESOutageAlert
12:00 pm
NES crews have restored power to more than 83,000 customers in less than 24 hours since severe weather hit Nashville. At this hour, 89 crews are throughout the city making repairs, reattaching power lines and replacing 71 broken
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#NESOutageAlert
7:30pm
With 102,000 customers without power at this time, approximately 13,000 outages have been restored after a storm line and sustained winds with gusts up to 70mph swept through our area. Multiple NES crews continue to work around the clock until power is
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#NESOutageAlert
HAPPENING NOW: While it could be reinstated later, the power grid is currently stable, and TVA has canceled all mandatory and voluntary conservation efforts. NES crews continue to make repairs to the remaining 6,000+ customer outages.
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#NESOutageAlert
11:30 pm
With 70,000 customers without power at this time, approximately 46,000 outages have been restored after a storm line and sustained winds up to 70mph swept through our area. Multiple NES crews continue to work around the clock until power is restored for
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#nesservicealert
TVA has once again called for rotating, intermittent power interruptions to resume, effective immediately. This time, power conservation requirements are now mandated at 10%. 1/4
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We are devastated by this weekend’s fatal storms. Our hearts go out to those who have been affected by this tragedy. In the aftermath of the storms, Tennesseans proved yet again that we are stronger together.
We are grateful for our crews, who have worked tirelessly in freezing
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As soon as it is safe to do so, NES crews will begin repairs to equipment and power lines damaged by tonight’s storms. We will work through the night to safely restore electricity to all customers.
#NESOutageAlert
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We would like to thank our NES employees who worked around the clock in those frigid temperatures, making repairs, managing TVA-mandated conservation outages and remaining dedicated to restoring power for all. 2/5
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We're watching the weather closely today as a wind advisory is forecasted for our area starting around 6pm. 35-45 mph winds can knock tree branches and other debris into power lines and electricity equipment causing power outages. Now is the time to prepare by charging your
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One month ago, NES crews were busy restoring power to the many impacted by the tornado that struck our great city. The heart of Nashville is even bigger than we imagined. It is an honor to serve this community.
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#NESOtageAlert
At this hour, NES crews have restored power to over 75,000 customers and are actively working to restore power to the 40,000 remaining customers without power. The largest outages are in Hendersonville (2,800 customers) and Bellevue (2,500 customers).
Crews are
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Thank you for all your support, Mayor Cooper.
Sunday’s night thunderstorm was one of the largest power outages on record for
@NESpower
. It also coincided with the two month anniversary of Nashville’s deadly tornado. Crews are working diligently to restore power and clear any debris in neighborhoods.
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SEVERE WEATHER ALERT: Now is the time to prepare for the possibility of power outages associated with the weather forecasted for our service area. The storm line looks to arrive after sundown and brings with it strong winds that could damage electrical equipment across our
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We are watching this evening's weather forecast very closely and want you to know the NES team remains ready to restore power should we experience further outages overnight.
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Georgia and Kentucky continue their effort to restore power to thousands of customers after multiple tornadoes ripped through Middle Tennessee yesterday. A significant portion of the repairs in progress are to NES substations and transmission systems severely damaged by the
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#NESOutageAlerts
NES crews continue to make progress restoring power after last night’s deadly storms hit Nashville. At this hour, NES has restored power to nearly 17,000 customers. While this is significant progress, there continue to be about 27,000 customers without power.
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Crews continue to assess damage, but the damage is extensive. Some crews are having trouble getting to impacted areas, and the safety of our staff and customers is top priority. Live power lines are down; we cannot stress enough to stay away and call 911.
#IBelieveInNashville
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With the safety of our crews and customers in mind, our team is working as quickly and efficiently as possible to keep everyone safe and warm. We will not stop until power is restored to all.
#NESOutageAlert
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We are beyond thankful to Jessica Bowman, Owner of The Pink Truck, for providing dinner for our linemen working out of North Center for three nights in a row. Jessica teamed up with Olive Garden, Cheddars, De La Paz Mexican restaurant, White House and Simmons Bank to provide
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Imagine carrying 30+ pounds of equipment as you climb a 30-60 foot tall power pole in extreme weather. That’s what our NES linemen are called to do at any given moment year-round to ensure electricity reliability. We’re beyond grateful for them!
#NoLinemenNoPower
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#NESOutageAlert
12:30 p.m.
NES crews have restored service to 103,100 customers in just 48 hours after a severe storm line traveled through Middle Tennessee on Friday. There are 98 crews working in the restoration effort.
NES crews are replacing 114 broken power poles as a
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We have approx. 2,000 customers without power - down from 48,000 at the peak of the outages (the largest we’ve experienced in 7 years). The storms left over 50 poles broken and caused widespread damage to our system. We will continue to work 24/7 until all power is restored.
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Storms across the service area have knocked out power to more than 14,000 customers. Crews will restore power as quickly as possible.
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