nbn® Australia
@NBN_Australia
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NBN Co runs the nbn® network, helping providers deliver reliable, fast, resilient and secure broadband. Social media hours of operation: 9am-5pm (AEDT) / 7 days
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Joined January 2011
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The nbn Road Muster truck has arrived at the evacuation centre at Batemans Bay.
The truck provides wifi connectivity via our Sky Muster satellite service. All members of the community are welcome to access this free wifi service. (1/2)
#NSWbushfires
#NSWRFS
22
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153
We understand the importance of internet connectivity for local communities at this time. We have now installed Sky Muster satellite dishes at 12 evacuation centres in NSW and VIC which are offering free wifi. Additional services will be installed at five new locations tomorrow.
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We have two Sky Muster® trucks set up in Rochester today, where community members can access free Wi-Fi connectivity. Located at the Relief Centre (Rochester Racecourse, Diggora Rd) and the corner of Pascoe St and Baynes St. Our team will be on-site to help until 4pm.
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@keffzx
Hey Keffzx,
We can appreciate your frustration.
We understand the wait can be worse than a bunch of no skins trying to be tfue.
But hey, great things come to those who wait.
We can't wait to see you connected so shortly.
Cheers, Troy.
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We’d like to thank the installers, like Sam, who have been working tirelessly over the last few days to connect evacuation centres across multiple states. They have played a critical role in helping us deliver temporary internet access to these communities.
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@void_cs
Hi Copper, we try our best not to do anyone dirty, especially in the heated combat that is 1v1. Reach out to your provider as they may need to conduct some troubleshooting on your connection. May the speeds be with you young padawan. ^Jay
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nbn has successfully launched its second broadband satellite, Sky Muster™ II, into orbit:
#SkyMuster
#SkyMuster2
2
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3, 2, 1… lift-off! Sky Muster™ II has successfully blasted into space:
#SkyMuster
#SkyMuster2
13
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With the support of emergency services and local government, nbn has been able to install a number of Sky Muster satellite dishes at evacuation centres around the NSW South Coast and the Gippsland region in Victoria.
5
17
45
Today, we are announcing a $150 million financial relief and assistance fund to help internet providers support their customers impacted by the
#COVID19
pandemic. More here:
#nbn
#coronavirus
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After nearly 3 years of building and preparation, our first satellite –
#SkyMuster
– was launched into space today!
http://t.co/FnMhoi1H37
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From Monday 23 March NBN Co will immediately offer internet providers access to pricing relief as required to help meet demand over time at no additional cost. Read more:
#nbn
#coronavirus
#covid19
15
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Fact Check: NBN Co’s Wholesale Pricing Consultation paper is not angled at introducing a ‘Netflix tax’ or any other ‘tax’ on customers. Read more:
97
20
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NBN Co urges Australians to be vigilant of scammers amid rise in calls. Read more on how to protect yourself:
#nbn
@eSafetyOffice
@tweetinjules
@iDcareAUNZ
@Scamwatch_gov
@MoneySmartTeam
15
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@connorqcm
Ahhh, you got me, Connor.😣 They just don't make the redbulls like they used to. My apologies, Cooper. ^Jay
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0
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Today we are launching ‘Australian Data Demand’, a weekly report revealing the significant increases in download peaks in the wake of
#COVID19
. Read here for a further breakdown and to understand what activities are driving this growing data demand:
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The truck can be found at Hanging Rock Sports Club Function Centre, Hanging Rock Place, Batemans Bay.
The nbn Local team are also on hand to answer any questions and help charge any mobile devices (phones, tablets). (2/2)
#NSWbushfires
#NSWRFS
2
11
26
We’re delighted to share that we’ve successfully trialled GPON, XGS PON and 25GS PON technologies over our Fibre to the Premises network with our partner,
@Nokia
, achieving 20Gbps symmetrical on 25GSPON. Read more:
7
5
23
In today's digital age, fast internet is crucial for Aussies to enjoy their favourite online activities, whether that’s gaming with friends worldwide or binge-watching shows on a Friday night.
In a recent world-first demonstration with
@nokia
, we've made history by achieving a
8
2
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‘Kenya has faster internet than Australia’ is a compelling headline. But is it actually true? The answer is no.
63
10
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nbn to trial new tool to detect premises that may be suffering from speed issues related to in-home wiring faults:
24
14
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With Australia’s data usage on the nbn® network tripling in the past seven years and the number of internet-connected devices in our homes set to grow from 22 to more than 30 in the next couple of years, we are now consulting retailers about an exciting new proposal to provide
12
7
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As part of a broader program to improve customer experience on our network, we have announced new initiatives for the HFC rollout. Find out more:
53
13
20
As a result of ongoing bushfires, we are experiencing some network outages due to a loss of main power in the Gippsland area and around the NSW South Coast.
Our main priority is restoring services as soon as it is safe for our people to work in the area. (1/2)
3
6
20
A new report has found that
#nbn
-connected areas have higher rates of business growth, more digital jobs, a stronger regional economy, and greater participation of women in the workforce than areas not connected to nbn yet. Read more:
#connectingaustralia
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8
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@Dr_DavidRS
Thanks for the hot tip, David. Perhaps I will… for the Economics, of course ☺️ ^Jen
0
0
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@seongcherry
Hey there, thank you so much for showing us this video. It has received great reviews from our social media team and we all loved it. I give it a 5/5. Thank you, Dev
3
6
19
We're pleased to announce a partnership with
@Nokia
to deploy their next-generation broadband technology on the nbn® network, enabling a move to a future of multi-gigabit speeds across our Fibre to the Premises (FTTP) network.
#broadband
#innovation
#technology
6
2
20
NBN Co is responding to a shift in Australia’s internet usage patterns as more people choose to work, study, shop and stream more content at home in the wake of
#COVID19
. Read more here and watch this space for tips and FAQs to follow.
#nbn
#coronavirus
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The nbn™ network is set to transform the lives of every Australian. See how:
4
5
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Want to watch our
#SkyMuster
satellite lift-off into space tomorrow? Tune in from 5am EST:
http://t.co/jXQ6oID6Gm
http://t.co/QeAjZv312C
3
18
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Free wifi is now available at the locations below:
Bermagui Surf Lifesaving Club, Bermagui
Cooma Multi-Function Centre, Cooma
St Georges Basin Country Club, Sanctuary Point
Hanging Rock Sports Club, Batemans Bay
Ulladulla Civic Centre, Ulladulla
Bombala Community Centre, Bombala
1
14
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Why comparing Australia and New Zealand's broadband is like comparing apples with oranges:
#nbn
32
7
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Please be aware nbn will never contact customers asking for payment or any other financial information and we urge anyone who receives one of these calls to report it to Scamwatch immediately:
1
10
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We’re excited to launch ✨The Newsroom✨, where you can read our latest articles, media releases and loads more!
Check it out here:
#TheNewsroom
#nbn
#news
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@micla64i
😮 Hey Lazza, we do get users that experience these amazing connections. If you're having issues with your particular service, please reach out to your provider and ask them to test your lines. There's a variety of factors that might be affecting your connection ^Rose
2
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New research shows just how much Australians will demand of fast broadband, with summer streaming set to soar:
#nbn
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5
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Australia's largest uploader on our network uploaded more than 14TB in the month of April. Read more:
#nbn
#data
#infographic
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6
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Meet our new team dedicated to improving end user customer experience for regional and remote Australia, nbn™ local:
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NBN Co statement on CEO Bill Morrow’s comments in relation to gamers and congestion on the nbn™ Fixed Wireless network.
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From towns to tech hubs. How fast broadband is reinvigorating regional Australia:
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Today, we are unveiling new measures to support increasing capacity and data demand for our satellite services in regional and remote Australia. Details here:
#coronavirus
#covd19
#nbn
@FixBushInternet
@ICPAFed
6
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Here’s what to do to protect yourself from a scammer impersonating NBN Co.
Learn more:
#ScamsWeek19
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#SkyMuster
will project 101 torch-like spot beams to cover the whole of Australia and five offshore locations.
http://t.co/Gkeuhzn2tu
1
13
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NBN Co Corporate Plan 2019-2022: 11.7 million ready to connect, 8.1 million activations, $3.9 billion revenue in FY20, within $51 billion peak funding by 2020
#nbn
17
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Thousands of homes and businesses across regional Australia are set to benefit from faster internet connectivity, thanks to a $750 million investment in the nbn® Fixed Wireless network, announced today. Read more here:
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@keffzfn
Hey keffz, awesome to see the speeds you're getting. How you finding the new update on the low ping? Still able to be cranking those 90s? ^Alex
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With a critical role to play in keeping you connected, we’re working with internet providers to ensure Australian homes and businesses have continued access to fast, reliable broadband. Here's a message from Chief Customer Officer, Brad Whitcomb:
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T-minus 42 days until our first satellite 'Sky Muster' will blast into orbit:
http://t.co/sd7lqCEiHs
http://t.co/IJflRaCUJF
2
9
15
Keeping Australia connected is our priority. See how we’ve responded to
#COVID19
this week:
#coronavirus
#nbn
4
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We've set up initiatives to help improve the connection, migration and service experience for Australian businesses:
15
8
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Meet Bailey Brooks, whose drawing will decorate the rocket launching
#SkyMuster
into space!
http://t.co/Xb8SH9t72r
http://t.co/oKFyMZ3k0F
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Upload demand has significantly increased, as Australians use their home connections to support daytime business activities and real-time video communication between friends and family. Read more in our latest Broadband Data Demand report:
10
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Fun Fact: When in geostationary orbit,
#SkyMuster
will travel at speeds close to 11,000 km/h.
http://t.co/aZiH4HlxhL
http://t.co/DFAqb9AV5b
1
11
14
To support the local community in Rochester, we have a Sky Muster® truck set up at the Rochester Relief Centre (Presbyterian Church, 2 Victoria Street), where community members can access free Wi-Fi connectivity. Our team will be on-site to help until 6pm.
1
2
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#SkyMuster
Update: Satellite encapsulation in progress. Countdown to launch continues!
http://t.co/AiWEajnjr0
3
22
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Great news for regional Australia! We've upped data allowances available to RSPs on our Sky Muster™ service:
#nbn
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5
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Our CEO Stephen Rue shares an update on how
#nbn
and the telco industry are supporting Australia through
#COVID19
.
#coronavirus
#commsday
18
6
12
Today,
@MRowlandMP
along with
@M_McCormackMP
and Gavin Williams, nbn’s Chief Development Officer - Regional & Remote came together for a sod turning ceremony to kickstart work on the 260 hectare solar farm near Wyalong, NSW.
2
5
13
From our recent pricing initiative, to focus on customer experience, to the latest on our HFC network, read
#nbn
’s opening statement at Senate Estimates tonight:
#nbn
#estimates
12
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@hexsteph
That would frustrate me too, Stephanie. So we can take a look into this, could you please send us a DM with your full address? ^Chris
0
0
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Less than 24 hours until blast off! Watch the
#SkyMuster
Launch Live on our YouTube channel:
http://t.co/kpd3eCkbKv
http://t.co/kiCD7F5ZlV
4
19
13
As we continue to extend fibre deeper into communities across Australia, today we share the third release of eligible towns and suburbs which includes 900,000 additional premises set to benefit from improved services. Full list of suburbs here:
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@KazakiriCrimson
if required. We care a lot about the quality of your experience and work closely with retailers to rectify any issues. Don’t worry, if the problem is with nbn, your provider will let us know and we’ll work hard to fix it. ^Amy 2/2
3
0
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We expect services to be available at the locations below tomorrow afternoon:
Willawarrin Public Hall, Willawarrin
Lexton Recreation Reserve, Lexton
Kingscote Football Club, Kingscote
Fingal Neighbourhood House, Fingal
Ferny Creek Primary School, Ferny Creek
2
8
10
Many countries are taking the MTM approach to broadband. Here's an insight into the European experience and the key learnings:
10
6
10
Our half year results show that we remain on track to deliver our network with 6.1 million ready to connect, 3.4 million active services and $891 million in revenue. Read more:
#nbn
28
6
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We're introducing new wholesale pricing options designed to improve customer experience and meet the growing demand for fast broadband in peak hours. Learn more:
35
8
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17
3
10
With remote-access scams on the rise, here’s what you need to know to help protect yourself from them:
#scams
4
6
12
Track how we’re performing from one month to the next with our new monthly progress report. Our Chief Customer Officer – Residential, Brad Whitcomb, shares more about our latest initiative to help improve customer experience:
#nbn
17
4
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@asfitFN
Awesome to hear asfit, let us know how it goes for you. Expecting that 3rd place to be a 1st place now😝 ^Del
1
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10
We’re excited to share a major milestone in our commitment to enhancing the nbn® fixed-line network for homes and businesses across Australia. More than one million premises in both NSW and VIC – including across many regional areas – are now eligible to upgrade to full fibre via
8
7
12
Road Muster™ Trucks providing internet connectivity, news and device charging at:
➡️ Olinda Recreation Reserve, Cnr Olinda Monbulk Rd and The Georgian Roads, Olinda
➡️ Sassafras-Ferny Creek CFA Station, 21 Clarkmont Rd Sassafras
➡️ Kalorama CFA Station, 33 Ridge Road, Kalorama
2
5
12
From making our highest wholesale speed plans available to more Australians, to supporting business innovation, and co-investing in regional communities, read more about the next phase of planned network investment.
24
5
11
For evacuees arriving at the Somerville Recreation Centre today from Mallacoota we will have a Road Muster truck available providing free wifi and a charging station.
We will continue to work with local authorities to provide additional services where required.
0
4
12
Research: One in ten Aussies would work from home if they had fast broadband via the
#NBN
http://t.co/dFBYAwGFl1
http://t.co/ZDyJ6eifRa
7
24
7
We're delighted to share that one million additional homes and businesses currently on Fibre to the Node (FTTN) technology will have the opportunity to upgrade to Fibre to the Premises (FTTP). See if you’re eligible for a fibre upgrade today:
10
2
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nbn CEO Bill Morrow explains how we're working with RSPs to improve customer experience – with positive results:
13
1
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NBN Co FY18 results: 75 per cent of construction complete, 98 per cent increase in revenue, strong progress on customer experience initiatives. Full results here:
#nbn
30
6
12
Countdown: 21 Days until our first satellite
#SkyMuster
is launched into geostationary orbit!
http://t.co/M9VZlEx5vl
3
23
12
35 days to go! Here is SkyMuster loaded into an Antanov, which transported the satellite to French Guiana for launch
http://t.co/mIHWnjEGhJ
1
13
12
Your internet speed is dependent on a variety of factors – including the quality of your networking equipment, supplied by your provider.
Click through to read ACMA’s study on how modems impact performance.
ACMA releases study that highlights the impact modems can have on the performance of internet services delivered over the NBN
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36
4
10
Just blogged: Vectored VDSL – turning copper from laggard to lightning fast
#NBN
#Broadband
-
http://t.co/zQwrF0E61w
24
10
11
In a significant milestone, the entirety of the nbn™ broadband access network has now been directed away from temporary to established Points of Interconnect. Read more:
#nbn
10
2
10
Today we announced additional suburbs where 300,000 premises will become eligible for Fibre to the Premises (FTTP) upgrades.
11
1
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We’ve been made aware by members of flood-impacted communities that some residents have received phone calls from scammers impersonating nbn and asking for funds to expedite the restoration of their service.
5
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