@SutaPavel Hi there Pavel. We're sorry to hear that you've been having issues with your account. We would love to look into this for you, and see what we can do to help. We invite you to slide into our DM's so we can investigate this issue together! Speak soon!

Hello there. We completely understand that this is not the experience that you would like to have on Facebook. However, at Meta Quest, we provide support for Meta Quest products and services only; so we are not able to assist you directly with your Facebook account. Although we are not able to assist you directly with this issue, we would be happy to point you in the right direction towards getting the support you need. We highly recommend that you visit the Facebook Help Centre. We understand that this isn't the response you were anticipating, however we greatly appreciate your understanding and patience. If you have any questions regarding Meta products in the future, please do not hesitate to contact us. We are always happy to help! To visit the Facebook Help Centre, follow this link >

@bigozh Hey there Ethan, We'd be happy to look into this for you - could you please send us a direct message through the button below?

Hi there, We would be happy to help you and look into this issue. For any problems with your games / apps launching you can try the following; 1. Ensure that the app has been downloaded and installed on the headset. 2. Restart the Headset 3. If any changes caused this to start, undo these changes (Refresh Rate, Hand Tracking, Experimental Settings, etc.) 4. Log out and back into the phone app 5. Uninstall that application, restart the headset, and reinstall the application. If you are still having any problems, then please send us a direct message and we will look into it further for you. Thanks.

Hi there, The below link will take you to an article which can hopefully clear some things up to do with the process for you. Although it is easy to see Meta as it's many umbrella products and services there are different departments and your particular situation falls under Instagram support. If you require more assistance please contact Instagram directly as they are the only ones with all the relevant systems and information to help you further. Instagram help center-

@SersjeMeunier Bonjour Serge ! Merci pour votre question. Oui, vous pouvez mettre à jour en toute sécurité vers la v72. Si vous avez besoin d'aide pour quoi que ce soit d'autre, n'hésitez pas à nous en faire part ! Je vous souhaite une bonne journée !

Hola @JoseLuisChamo Gracias por sus comentarios sobre la duración de la batería del Meta Quest 3S. Entendemos lo importante que es el rendimiento de la batería para una experiencia de realidad virtual agradable. Estamos trabajando constantemente en mejorar nuestros productos, y su opinión es valiosa para nosotros. Para obtener consejos sobre cómo extender la vida de la batería, puedes consultar este útil artículo: Si tiene alguna otra inquietud o necesita más ayuda, no dude en ponerse en contacto con nosotros; siempre estaremos encantados de ayudar.

@Anshul43914370 Hey there, while we completely appreciate your concern, we aren't able to give a timeline on this as we are the Meta Quest Help team - we provide support with Meta Quest VR devices and have no insight into Instagram processes.

Hey, welcome to the Metaverse! And thank you for bringing this Batman Arkham Shadow redeem issue to our attention. We can certainly help you look into it, but first we will need to gather more information about your account, which should only be disclosed in a private space. Please send us a DM. In the meantime, make sure your account is completely set up (including adding a payment method) and try the steps in this link: We hope to hear from you soon!

Hi there, We genuinely understand how frustrating and concerning this must be for you. It's an uncomfortable situation. At Meta Store Support, we specialize in VR devices, orders, payments etc. For any questions and problems regarding your Instagram account, do not hesitate to contact the dedicated team directly by clicking here:

Hi there, We genuinely understand how frustrating and concerning this must be for you. It's an uncomfortable situation. At Meta Store Support, we can help you with Meta Quest products and Ray-Ban X Meta glasses. For any questions and problems regarding your Instagram account, do not hesitate to contact the dedicated team directly by clicking here:

@Shikha_Patel__ Hi there, It appears that you are experiencing problems with your account. Our team will be happy to work with you to find a solution. Please contact us by private message if you still require assistance. We hope to hear from you soon!

@14Stuey We are so delighted too! We're glad to see that you're enjoying the good news too!

@Anshul43914370 We are not familiar with the time frame over at Instagram help support. It might take a little bit longer for them to get back to you. The best thing we can advise you is to be patient. We are sure that they will get back to you in no time!

Hi there, We understand the importance of regaining access to your account. When it comes to Facebook and Instagram accounts, we are unable to help you through this support channel, as we at Meta Quest Support are only able to answer questions and provide support for Meta Quest related issues. The only thing we can do is advise you to have a look at the Facebook/Instagram help centre for further advice. Instagram Help Centre: Facebook Help Centre: Please do not hesitate to contact us if you have any questions or concerns regarding the Meta Quest.

@popsizzlebangxx Hi there! Thanks for your message and your feedback. We really appreciate it. If you'd like to let us know more about your issue, please don't hesitate to reach out to us via DMs!

@Flexyooo We're super excited too!

@Smokydog2000 Thanks for your feedback. We are always on the lookout for ways to improve our customers' experiences and we can see how achievements are important to you. Thanks for sharing!

@KyleTheDew Hey Kyle! We cannot wait either! The game will be exclusively available on Meta Quest 3 and Meta Quest 3S.