MegabusHelp
@MegabusHelp
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Our North American customer service team is here to help with any questions or concerns you may have regarding your trip.
North America
Joined March 2012
@ciaradiseta @megabus Our schedules open for sale a minimum of 45 days in advance of your travel date.Sometimes they become available sooner so make sure you continue to check for updates.
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@allstarnbt Hello, Just click login at the top of our website, click the forgot password link, and follow the instructions provided.
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@gyedungiee Hello, A valid passport is required for citizens of any nation, including citizens of the United States and Canada, to cross the border in either direction between the United States and Canada.
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@oldclairee We apologize for the inconvenience, please send us a DM of your res# so that we can help.
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@CheckYesC_ We are happy to investigate your concern. Please click the link below with your email address or phone number that was used to attempt to make this purchase.
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@MauriceHayes86 @megabus @Shae_Low Hello, We are happy to investigate your concern. Please private message us with your reservation number so we can further assist.
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@yeeiser1 We are happy to investigate your concern. Please click the link below with your email address or phone number that was used to attempt to make this purchase.
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@hay_z7213 We are more than happy to assist you. Please DM us your reservation number for further assistance.
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@tonistarkfg We're sorry for the inconvenience you experienced while attempting to book a trip with us. Please be advised that our site is back up and running, ready for ticket purchase! Thank you for contacting megabus.
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@jxia0018 We are happy to investigate your concern. Please click the link below with your reservation number
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@NekaBook We are happy to investigate your concern. DM us your res# so we can see how we can help
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@aarondstern We are happy to investigate your concern. Please DM us your email address that was used to purchase the reservation so we can help.
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@yinnster Sorry to hear that. Please provide additional feedback in a DM with your res# so we can assist.
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@pauljimydavison Hello! Please note per our terms and conditions, once completed reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure in which fees apply.
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