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MYOB

@MYOB

Followers
19K
Following
15K
Statuses
33K

One platform. All your business needs.

Australia & New Zealand
Joined May 2009
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@MYOB
MYOB
6 days
@zumumma We apologise for the delay in our response. Could you please send us a private message on our Facebook page with your ticket number to allow us to look into it more efficiently? Thanks for your patience and understanding, MYOB.
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@MYOB
MYOB
6 days
@zumumma I'm sorry to hear you've been unable to get this resolved! To get this moving forward we recommend submitting a support request via My Account. From there the team will respond to you via email: Thanks ^MYOB
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@MYOB
MYOB
8 days
@xxt_stevo Sounds like a couple of things our support crew will need to check out for you. Start by creating a case in My Account or hop into a live chat with us online - here's a link to get started 😊 Cheers ^MYOB
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@MYOB
MYOB
8 days
@xxt_stevo Hi! there haven't been any reported incidents about login issues. Sometimes, a full cache can cause temporary problems, which might be why you couldn't log in. To keep things running smoothly, try clearing your cache or using a different browser to avoid any potential conflicts.
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@MYOB
MYOB
8 days
@zumumma Hi there! Connecting with our live chat agents is a breeze. Just head to our website, click on the purple speech bubble, and type "get help from support agent." This will give you a link to connect with our live chat support. Cheers, MYOB
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@MYOB
MYOB
15 days
@trentontheradio Thanks a bunch for your feedback! We've set up a 2FA login requirement every 24 hours to keep your data secure. To make your login experience even smoother, we recommend setting up additional methods for receiving your 2FA code, like SMS or an app. Cheers, MYOB
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@MYOB
MYOB
23 days
@darryn_browne Sorry to hear you had trouble reaching us Darryn. We're still connected but also have a bunch of different ways we can help! Chat with our virtual assistant MOCA, create a case in My Account or speak with us via live chat: Cheers ^MYOB
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@MYOB
MYOB
30 days
@AndrewMeffan Hey Andrew, looks like the spammers are crashing our thread - those dodgy links and offers for help are as legit as a $3 NZD note 👀 Find real support at 😊 Cheers ^MYOB
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@MYOB
MYOB
1 month
@spangger Hi Spangger! 🌟 Have you given Google Chrome or Mozilla Firefox a whirl to see if the problem still pops up? If it does, please reach out to our support crew for some extra troubleshooting steps. Thanks, MYOB
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@MYOB
MYOB
2 months
@spangger Hey there! Have you tried using a different browser? Sometimes, browser-specific issues can cause problems with text selection and clearing your browser cache can help too. Connect with our team if the issue persists here: Cheers, MYOB
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@MYOB
MYOB
2 months
@ChiefDisrupter You have the option to call, use livechat (via our virtual assistant MOCA) or lodge a support case. There's no 'local call centre', we have 1 great team that support our customers and they reside across multiple countries. To find MOCA or lodge a case, login to myaccount@myob.com
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@MYOB
MYOB
2 months
@nick_fahrer Sorry for the disruption last night Nick! Our tech team has resolved the issue, so after a quick restart you should be good to go. If anything's still not quite right, our support crew will be keen to help Thanks ^MYOB
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@MYOB
MYOB
3 months
@YveeNongaNoo Hey we're sorry to hear this! It sounds like a different issue as the outage was resolved yesterday. Please connect with our support crew so we can take a closer look for you Thanks ^MYOB
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@MYOB
MYOB
3 months
@ajbott No problems at all Andrew! No ETR yet but I can confirm the team is working in urgency to get this resolved and any updates will be posted to the MYOB Status Hub to keep everyone in the loop. Thanks ^MYOB
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