MTN Nigeria Support
@MTN180
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Following
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15,672
Statuses
878,717
This is the official twitter page for MTN Nigeria Customer Support. WhatsApp channel-
MTN Plaza, Lagos, Nigeria
Joined June 2012
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Hey Fam! It's raining airtime on
@MTNNG
's timeline! Retweet this tweet with your mobile number & the hashtag
#MTNSocialSpree
and watch it rain!🌩 Call your friends, families, acquaintances, everybody!! Nobody should miss this! Let's go!
NB: To win, you must be following
@MTNNG
2K
1K
1K
@kipsyprince
Y'ello Adeyemi! Thanks for contacting us, we appreciate your interest in knowing our full name. MTN stands for Mobile Telephone Network.
~MJ
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@emekachukwuleta
Y'ello Leonard, we are sorry about this. Please follow back and provide the requested details via DM. Thank you. ^OO
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@tiemedoks
Y'ello, I am so sorry to read about this. Kindly DM your number, transaction ID, account number and bank name for assistance.~IO
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Y'ello tweeps!
It's giveaway time.
Who is ready to enjoy a mega dash???
#myMTNAppGiveAway
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@topetyez_
Checks on the line reveal you have the offer to get 9GB for N2,000. Data is valid for 30 days however, you do not have sufficient airtime on the line. -OS.
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Y’ello you can now link
your National Identification Number (NIN) to your mobile number on the MTN network.
Simply dial *785# or visit to get started
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Hey! Its the
#MTN180Quiz
again!
If you were to choose an option, what will you prefer to win: airtime or data?
On your mark...
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@_UncleAlex
Kindly note that MTN welcome back SIM is sold for N100. You may be required to pay additional fund which will be credited as airtime on your line. ~BN
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Dear Customer, Thank you for your patience. We're glad to report that we have resolved all issues with our internet service. We apologize for the inconvenience
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Dear Customer,
All MTN Shops are closed today
You can reach us via
Call Centre: 180
Twitter:
@MTN180
Facebook:
@MTNLoaded
Email: customercare3
@mtn
.com
Chat on
Chat on myMTN App
#AfricaUnite
#Peace
#Love
#SayNoToXenophobia
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Dear Customer,
Our data plan subscription service is temporarily unavailable . We apologize for the inconvenience. We are working to restore full services as soon as possible.
Thank you
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Dear Esteemed Customer, Kindly take note of the information below
#StayConnected
#StaySafe
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@JamarBlaque
Y'ello
@JamarBlaque
. Kindly send an email to sponsorshipandpromotions
@mtn
.com for possible consideration.~AF
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Something fantastic is on the way!
It's what you know already.
Can you guess?
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Thank you for your patience and understanding. All inconvenience regretted.
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139
CSW Quiz Day4
1. To experience the MTN 5G network on a 5G device, you need to upgrade your 4G SIM.
True
False
2. The MTN 5G router is bundled with 100GB data bonus.
True
False
3. Recharge via myMTN NG app gives 50% bonus
True
False
#MTN180CSW2023
#YouMakeOurNetWork
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Hi Tweeps!
Its the first
#MTN180Quiz
of the year 2020.
How do you say, 'I am a winner' in your language?
Get ready!
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So, who's up for a
#myMTNApp4U
shopping voucher giveaway this weekend?
Put your fingers in the air!!!
#myMTNApp4U
#MTN180Quiz
#myMTNAppGiveAway
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@BashirAhmaad
Y'ello, Our sincere apologies on the network challenge and inconvenience experienced. This has been resolved. Please restart your mobile device and retry. Your feedback will be appreciated. ~AI
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Dear Customer,
Our data plan subscription service is now restored. Thank you for your understanding.
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137
@IamChisomLucky
Y'ello, so sorry to read about your data complaint. Data depletion is based on the internet usage on your line. However, provide the affected phone number via DM for checks. ~AM
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Y'ello tweeps! We know its been a while...🤗 Here we come again ready to create some excitement while a lot of us spend some time at home.
So if you are ready for the
#MTN180Quiz
, let's see you make some nooooise!! 🙌🙌🙌
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Thank You for being our valued customer.
We look forward to serving you again in 2023!
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Today is going to be super exciting.
Trust me, we are making it as interesting as ever.
If you are ready for todays fun time and giveaway, Reply with your favorite emoji. ✌️ ✌️
#MTNCSW2020
#WeHaveGotYou
#MTN180Quiz
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We would love you to have a Y'ello Day with N5,000 in your MoMo account. To win, watch this space.
Rules:
1. You must be following
@MTN180
2. You must have a MoMo account (*671#)
3. Survey link must be filled.
4. Send in your reply with the hashtags
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In the spirit of Customer Service Week, how about a puzzle and some airtime to go with it? Who's interested?
#MTN180Puzzle
#MTNCSW2020
#WeHaveGotYou
#TurnItUp
#GoodTogether
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#WeMoveWithLove
Love is in the air!
Who is ready for Valentine Giveaway?
Are you?
Watch this space.
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CSW Day1 Quiz:
1. Creating a MoMo Wallet is as simple as dialing
A.*671#
B. *617#
2. From your MoMo wallet, you can Buy airtime, Send and Receive money from any bank account
A. True
B. False
3. Does MoMo PSB have an App?
A. Yes o
B. Never Never
#MTN180CSW2023
#YouMakeOurNetWork
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Its Customer Service week and we are very much excited!😃😃😃 Are you? So who is ready for our giveaways?
#MTNCSW2019
.
#AlwaysHereToServe
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Y’ello you can now link
your National Identification Number (NIN) to your mobile number on the MTN network.
Simply dial *785# or visit to get started
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@mr_dzidzienyo
Y'ello. We are sorry about the way you feel. Please let us know if you have any unresolved issues with us so we can look through it with you. ~NY
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Good morning Kings and Queens!
Yesterday was Lit, today is going to be Hit.
Let's make today better than yesterday.
If you are in, reply with the word Yello! 👌
#MTNCSW2020
#WeHaveGotYou
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Indeed there is no US without U
Happy Customer Service Week!
#CelebratingService
#MTN180ServingYOU
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#MTN180Quiz
!!!!!!!!
Retweet if you are ready.
We are watching the Retweets.
Tell someone to tell someone.
Let's go.
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QUIZ RULES
1. You must be following
@MTN180
2. Send in your reply with the hashtag
#myMTNAppGiveAway
3. Retweet after you send in your reply
4. Winners will be selected at random.
***Jumia shopping vouchers up for grabs.
ARE YOU READY???
#myMTNAppGiveAway
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@femi_ajenifuja
Hello, : Kindly dial *785# using the phone number you wish to link, enter your NIN and submit or dial *785*Your NIN# from the phone number you wish to link. The number will be linked to your NIN automatically. ~IO
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Y’ello! Do stay safe and stay connected using MTN MIFI & Hynet Flex devices. Order now via WhatsApp(07025000040) and get free data on initial purchase.
#StaySafe
#StayConnected
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Continue to do the things you love on the Y’ello network.
Here are 5 easy ways to link your NIN and
#StayConnected
to MTN.
Dial *785# or choose any other preferred options to get started
#LinkYourNINWithMTN
.
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Are you following us or are you sleeping on it?? Don't dull guys, turn on notifications It's about to go down!!
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Think you might forget the new codes?
300 is the super code to remember! You can call 300 or dial *300# to get access to a list of all codes for every service.
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To stay connected to the Y’ello network, here are four easy ways you can retrieve your NIN number and link it to all your MTN lines.
#LinkYourNINWithMTN
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@NFT_Crypto_
Y'ello , We do not like to see our customers upset and inconvenienced. Apologies about this internet connectivity experience. We would like you to confirm your phone number as 0913901**** via DM for a prompt assistance. ~AI
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Y'ello Fam!! It's that time of the week. Who's up for some
#myMTNApp4U
airtime today?
Put your fingers in the air!!!
#MTN180Quiz
#myMTNApp4U
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@collinsfash07
We are trying to reply to you via direct message. Please follow us on Twitter so that our direct messages can reach you.
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@enoma_nath
Y'ello, thank you for reaching out and I am deeply sorry to read about this. Kindly provide the affected phone number via DM for checks and resolution. ^NA
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Hi Tweeps!
#MTN180Quiz
starts soon!!!!
Are you ready?
Retweet for Fastest Finger,
Like for Random Selection
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LOVE IS IN THE AIR!! Tag a loved one with a Valentine message using
#WeMoveWithLove
Your loved one stands a chance to win shopping vouchers
#WeMoveWithLove
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Today we celebrate all our esteemed customers! For going all the way with us, through the years, we say thank you!
Do remember, we are
#AlwaysHereToServe
!
#MTNCSW2019
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3. With myMTNApp, you can buy a data bundle for a 3rd party.
Yes/No
4. The maximum daily data you can share myMTNApp is?
a100MB
b500MB
c1GB
d5GB
5. On myMTNApp, you can download your Call and Data usage history
a.True
b.False
#myMTNAppGiveAway
2/2
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@aproko_doctor
Y'ello, kindly be informed that if there is a review it will be communicated.~JF
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QUESTIONS!!!!!!
1. MTN Smart Feature Phone has a Single-SIM support....(True or False)
2. You can access MyMTN App on MTN Smart Feature Phone….(Yes or No)
3. MTN Smart Feature Phone is available in ____ and ____ colors
#MTN180Quiz
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What's the first thing you'd do if you received an airtime top-up of N10,000? Reply with
#WhyWeLoveMTN
#MTNCSW2020
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@omonikkie
Y'ello. Thank you for reaching out. As directed by NCC, you are required to link your SIM with your NIN. Please click to link your phone number to your NIN. ~GT
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@Maxie1_
@MrOdanz
@maverickhurt
@MTNNG
Hello Maxie, I apologize for the inconvenience this may have caused you. Please dial *447# and *123*5# to deactivate all unwanted VAS on your line. ~BO
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QUESTIONS
(1) You can gift your beneficiary any data plan multiple times.... TRUE or FALSE
(2) To gift data, you can dial... (A) *131*6# (B) *131*7# (C) *131*8#
(3) A PIN is required before data gifting can be done..... YES or NO
#MTN180Quiz
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Yello. We apologise if you have been experiencing slow data speeds or finding it difficult to access the internet at the moment. Our technical teams are working to resolve this issue as soon as possible. Please bear with us.
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Yay! We are wrapping up Customer Service Week today with an interesting Puzzle.
Are you ready for a giveaway?
#MTNCSW2019
#AlwaysHereToServe
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Avoid being barred! link your NIN today to stay connected with friends, family, and colleagues.
Dial *996*NIN#, visit or visit any MTN store near you.
#LinkYourNINWithMTN
#StayConnected
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@Koromone_K
Y'ello,
@Koromone_K
I apologize for the poor customer service experience from our agent. You can check/monitor your data usage via myMTN App. To download myMTN App, Simply text MYMTN to 5018, a link to download the app will be sent in as SMS to your phone.
~Maurice/1
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Another Airtime PIN NOW!!!
If you are fast enough get in here and load this card
35261429209494826
Give me a shoutout if you are the one
#MTNCSW2020
#WeHaveGotYou
#MTN180Quiz
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