We're currently super busy responding to all your queries and working very hard to get back to you as quickly as possible!
We appreciate your patience during this time and thank you for bearing with us. 💖
@emmagreenmodel
Hi there Emma. Thank you for dropping us a message, a member of our team will be in touch shortly to help you. Your patience is appreciated.💗 - Macey x
@lucyloe_xo
Hi there. Please accept our apologies, I have popped you a message if you could take a look at this for me where this can be discussed further? Thank you💗- Macey x
@emmagreenmodel
I am very sorry for the delay in response, this is due to how busy we are however, I have since been in touch to help get this resolved for you! Thank you, Kaye💗 x
@emmagreenmodel
I am so sorry to hear this. Could I kindly ask you to send us a message via one of our other social media platforms and an advisor will be able to get an update on this for you. Thank you - Kaye 💗x
@x_emily_x89
I am very sorry to hear this. please will you send a message to our Instagram or Facebook inbox & we will get this looked into for you. Thank you, Jade 💗 x
@holliwood87
Hey! I'm really sorry to hear about your issue! Please can you drop us a message so we can begin to assist with this for you? Thank you💗 - Macey x
@Dawn_MacK_
Hi there Dawn, we would like to get this resolved for you as soon as we can. So we can do this, please can you message us with your order information and a member of the team will get back to you as soon as they can. Thank you! 💗- Macey S x
@AlchemyPeaceful
We are so sorry to hear this! Sadly we cannot see a private Twitter DM sent to us from yourself - please could you kindly try this again for us now so we can assist you ASAP?💗 -Paige x
@msarahgx
GO, GO, GOOO Mollie!!! ✨ One of my favourite EVER fragrances, Valentino Voce Viva 30ml, is currently onsite for £46.75 😱 And with code CYBER, you can get it for a cheeky £42.07 👀 Have you tried Valentino before? It's both sophisticated and sexy 😍💗 -Paige x
@CaitlinECaffell
Oh no ! We'd love to get this sorted for you. Would you mind dropping us a DM and we can get this resolved as quickly as possible.❤ -Natalie x
@MMarienewbold
Thank you so much for contacting us, Marie! A member of our team will be in touch with you shortly to continue assisting, thank you so much.💗 -Paige x
@KnittedE
@lookfantastic
Hey there - thank you so much for the positive feedback! It really is appreciated at this time. If you need any assistance with your order, please do drop us a DM! Thanks, Courtney X
@kwbarley
Hey! I am sorry to hear about this!! I can see my colleague responded to your DM yesterday, we would be more than happy to have this chased up for you if you could kindly check your DM's?💗- Chloe M
@Katy_Ann_
Hi there Katy. We do apologise and would like to strongly assure you that a member of our management team will be in touch soon. Thank you💗- Macey x
@Natalie10971530
We are so sorry for the disappointment caused here. We would be more than happy to assist you. Please send us a DM with your order details so we can assist. Thank you so much.💗 - Sophie x
@MissMariaDomme
Hi
@MissMariaDomme
, I am sorry to hear about this. Can you please send us a DM so we can investigate and discuss this further. Thanks, Tom
@lisaholl68
Hi there, we would like to assure you that a member of the team will respond to your recent message as soon as possible to resolve this. Thank you so much for your patience! 💗- Macey S x
@RockedandLoaded
Hi there Gareth. We do apologise, please feel free to await a member of our Love Chat team to become available if you wish to receive immediate assistance? Thank you💗- Macey x
@trevena_jill
Hi there Jill. We are so sorry to hear this! I can see we are currently discussing this with you via DM now. Please be assured we will be in touch as soon as possible to continue assisting.💗 -Paige x
Have to give a shout out to
@lookfantastic
and
#paack
for impressive delivery service. Ordered at 5.30pm yesterday and delivered at 11.35am today. Thank you! 👏
@shilpa_kalyan
Hello Shilpa. We are so sorry for the delay in our response. I can see that we have since responded to your DM. If you can please check this we can look into getting this resolved ASAP. Thank you so much💗 -Darcy x
@madsbaz
Hi there Madeleine. Thank you so much for contacting us. I have just responded to your direct message now so we can begin to assist you as soon as possible. Thank you so much.💗 -Paige x
@nubesyclaras
If you could pop us a message with the items that you would like to order, we can take a further look into this for you. Thank you!💗- Macey S x
@shakun_leo
Hi there, we would be more than happy to help here! I can see we are currently discussing this with you via DM now. If you have any further questions, please do not hesitate to let us know.💗 -Paige x
@thesecretbrief
Hello
@LookfantasticCS
, we are sincerely sorry for any disappointment caused. Please DM us your order details and a member of our team will look into this for you. Thank you! - Tom
@NWoolger
Hi there. We are truly sorry for the disappointment caused here. Please kindly send us a direct message with your order details so we can assist as soon as possible. Thank you!💗- Rebecca L x
@whatlaurendid
Hi there, our team are working through messages from oldest to newest and will be in touch to assist as soon as possible. Thank you! 💗-Olivia x
@claireml77
Hi there. Thank you for dropping us a message, a member of our team will be in touch shortly to help you. Your patience is appreciated.💗 - Macey x
@Neha_Bhosle
Hi there! We would be happy to help here. Please be assured, a member of our team will be in touch with you shortly via DM to assist further.💗 -Paige x
@fenn23
Hi there Georgie. We would love to assist here. Please send us a private Twitter message with your order details and we will be in touch as soon as possible to help.💗 -Paige x
@shakun_leo
Hi there. I can see we contacted you previously via DM regarding your replacement order. If you would prefer a refund, please send us a new message so we can action this for you. Thank you. 💗 -Paige
@itskvrenc
We are so sorry to see this, Karen. We would love to get this resolved for you. I have just responded to your DM now regarding this so we can assist ASAP. Please see this at your best convenience.💗 -Paige x
@susie_mullen
I am so sorry to hear this, please will you send a message to our Instagram or Facebook inbox & we will get this looked into for you. Thank you, Jade 💗 x
@j_almousa
Hello. We would love to get this sorted for you😘 Would you mind dropping us a DM and we can get this resolved as quickly as possible. Thank you💗 -Darcy x
@Dr_BellaR
Hi there. We're sorry to hear this! Lets get this looked into for you, please can you send us a message as soon as you can? Thank you💗 - Macey x
@twitsenna
We are so sorry to see this! Please kindly pop us a DM with your order details and we will be in touch as soon as possible to assist here. Thank you so much.💗 -Paige x
@BeautyTies
Hi there. I'm sorry to hear that you have had some trouble! Please drop us a message via your LF account so we can take a look into this for you? Thank you💗- Macey x
@dumas_edna
Hi there Edna! We would be more than happy to assist here. Please kindly send us a private Twitter message with your order details and we will be in touch as soon as possible to assist.💗 -Paige x
@PureIdentity126
@lookfantastic
Oh no!! We're truly sorry to hear about this! We'd be more than happy to take a look into this for you. Can you please send us a DM with your order details and we'll be in touch as soon as possible💙 -Vicky x
@daloah951
Hello there, please accept our apologies and kindly send over a DM. A member of the team will be in touch to assist as soon as possible. Thank you! 💗-Olivia x
@BAZLORD
Hi there. We're so sorry to hear that you feel this way, a member of our team will be with you soon to advise further with this for you💗- Macey x
@Cap_Dannimal
Hey there! Please could you kindly send us a DM with your order details? A member of our team will be more than happy to look into this further for you. Thank you! 💗- Chloe x
@KieraNadineBell
I'm obsessed with NARS blushers!💖 The lightweight 'Orgasm' blush is formulated to define the contours of the face, which it definitely does! 😍 - Macey S x
@Julia_St_Albans
We are so sorry to hear this, Julia! We would love to help here. Please kindly send us a private Twitter message with your order details at your best convenience and we will be in touch ASAP to assist you. Thank you!💗 -Paige x
@Coco38408476
Hi there, we are truly sorry to hear about your recent experience. Please could you kindly send us a DM with your order details? Once received, we can look into this further for you. Thank you! 💗- Chloe W x
@MissBeautyAdikt
Hey Selina, we would be more than happy to help! Please send over your order details via DM. A member of our CS team will be in touch to assist💗-Vicky x
@ekateri09281569
Hey there, we are very sorry for any confusion or inconvenience caused. Please could you kindly refer to our DM? Thank you! 💗- Chloe W x