@sue_cade Hi, my name is Gary. What type of card are you trying to set up a recurring payment on, is it a business credit card or a business debit card?

@hortibabe I'm sorry that it has not been fixed from previous attempts. As we do not have access to customer accounts on social media, you'll need to contact our service team to investigate this to escalate the issue until it is sorted. ^Roy

@Congy99 You should be able to DM, now. ^Caroline

@Congy99 Hi, I'm Caroline. Thanks for getting in touch. 👍Great to read you are happy with the service you received in branch. If you can provide the details of the branch and the name of the colleague you dealt with I can pass on your positive feedback. Please DM with the information.

@mceyedoc Hi, I'm Paul. Thanks for getting in touch this morning. Our Business team can be reached on 0345 072 5555 where an advisor will be happy to help. Lines are open from 7am-8pm Monday to Friday, and 9am-2pm on Saturday.

@CarlHol73866292 Hi Carl. Thanks for getting in touch. To look into sending out the paperwork, contact our Business Banking team on 0044 1733 347338. Lines are open 7am-8pm Monday-Friday & 9am-2pm Saturday. ^Jimmy

@RobertasKl75449 Is it a bank transfer you're expecting Robertas? ^Anne

@RobertasKl75449 Direct debit and standing orders will switch automatically but if you have companies paying money to you then they will need the sort code and account number. ^Heather

@RobertasKl75449 I’m not sure I follow your questions. If you take a look a the link provided all the information regarding how the switch works is available here. ^ Kerri

@RobertasKl75449 Hi Robertas, I'm Stephen. 😃 You'll find all the info on our business accounts here on our website: I hope this helps.👍

@Simon_D_Wills If you call our team on the number I sent they would direct your call should you need to speak with another team. I've tried calling our Business Team on this number and been able to connect, however, there is a 5-10 minute wait time. ^Pauline.

@Simon_D_Wills Hi Simon, I'm Pauline. Thanks for getting in touch 🙂. Which number did you call? Our Business Banking Team can be reached on 0345 072 5555 (Monday to Friday - 7am to 8pm and Saturday - 9am to 2pm except on UK bank holidays).

@julieirwin22 As we are not able to check the account I would not be able to say, I can only advise either contacting us via messenger or by calling. ^Chris

@julieirwin22 I am afraid we are unable to do that, if you call through on 0345 300 0000 we can look into your issue. ^Chris

@Eddystone506 Everything looks ok on our end; could you try again? ^Graeme

@Eddystone506 You can DM us using this link but do note we can't discuss accounts through X. ^Tony