Louise Beard
@LBe_Coastline
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Deputy CEO (with responsibility for Housing, Assets and Communities) at Coastline Housing @CoastlineHouse
Redruth, England
Joined April 2017
Celebrating National Customer Service Week at Coastline and planning further improvements working the new Customer Experience Forum #NCSW21 #worldofwork #futureofwork
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New videos to support people with severe mental illness (SMI) get their #COVID19 #vaccine & advice for primary care professionals that support people with SMI are now available here: @PHE_uk @EquallyWellUK @NHSEngland @dremmatiffin @wendyburn @CoProNorfolk
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Congratulations to colleagues @CoastlineHouse on success in the renewal of our Investing in Volunteers Accreditation! Our #volunteering programme is fundamental, enabling support to colleagues and customers, now more than ever before #makeadifference
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There's still time to apply, applications for the new @CoastlineHouse Chair of the Board close on Monday!
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Be aware and stay safe! Scam alert!
‼️ SCAM ALERT ‼️ A fake NHS text is currently circulating, telling people they're eligible to apply for the COVID-19 vaccine. Never supply your bank details and beware of sharing personal information with unknown sources.
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Humble to be part of making a difference more info in the Annual Review of the Local Action Groups with some fantastic projects in Cornwall #2020 #Cornwall @CornwallClld
January's a time for reflection & even more so this year. We've been looking back at our last 12 months - why not take a look at our review of #2020 & share our journey #Cornwall @cornwallchamber @BBCCornwall @CornwallCouncil @RegioUK_Ireland #ESF #ERDF
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Thoroughly enjoying the 2nd #HAPPIhour this afternoon on the opening day of #HLINSummit2020 @SHMALaw's @LouiseDrewLaw, @wendygriffin1 and @ExtraCareOrgUk
@ShirlHall talking about 'Village Life: Later Life Living to the Full' for #HAPPIweek
Looking forward to a full house at the 2nd #HAPPIhour this afternoon on the opening day of our #HLINSummit2020. Hear @SHMALaw's @LouiseDrewLaw, @wendygriffin1 and @ExtraCareOrgUk's @ShirlHall talking about 'Village Life: Later Life Living to the Full' for #HAPPIweek
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Trying to reduce social isolation and bring some intergenerational #safe joy to @CoastlineHouse customers this Christmas get involved with the @CoastlineAndYou Team!
Thank you to Nansloe Academy for supporting our Christmas Card campaign to share a card with @CoastlineHouse customers who are feeling a bit lonely. @BBCCornwall @piratefm You can send a photo of your cards to getinvolved@coastlinehousing.co.uk by 3rd December.
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A Coastline customer? Enjoy getting involved and giving feedback? Then why not think about applying to join our new Customer Experience Forum and to be part of our decision making. Find out more at:
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Celebrating #HousingDay with some great feedback from @CoastlineHouse Customers on the importance of home and a lovely picture from some of our new homes.
Thank you on #HousingDay to all @CoastlineHouse customers who shared their voice about 'the importance of home' to them. “I absolutely love my flat, I lost everything so I have had to start again, and my new home surpassed all my expectations.” #TogetherWithTenants
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RT @CornwallClld: Sadly we've said goodbye to a couple of our Local Action Group members this week. Please let people know that there are o…
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Thanks to Justin Ricks and Bee Rowley talented colleagues from @CoastlineHouse #Community Investment Team for the amazing Click & Connect project #HLINblog
Thanks @LBe_Coastline for guest @Housinglinews #HLINblog on how @CoastlineHouse have kept in touch with residents during #covid & their 'Click & Connect' service. Click to connect and read Louise's blog here:
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Really looking forward to improving customer service through our membership with The Institute of Customer Service @instituteofcs
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Interested in joining the #CoastlineConversation To find out more and join the group head to #ScrutinyWeek
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Looking for a new career and care about Housing in Cornwall? then why not join @CoastlineHouse Technical Services Team. #jobseeker #Apprenticeship
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RT @CornwallClld: Thanks to everyone who has already been in touch about our Projects Call in West #Cornwall - if you have any last minute…
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There is no better time than now to join a Local Action Group and Ensure Funding Makes a Difference to Cornwall LAGs are made up of volunteers who are passionate about their local communities, with a high level of local expertise. @CornwallClld call on 01209 615067
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Celebrating all our amazing volunteers #volunteersWeek. They make such a difference to the services we are able to provide @CoastlineHouse in our care and support services #wecare . Thank you!
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A #BigHousingThankYou day amazing message from a @CoastlineHouse customer: "Thank you for your calls and messages, to know someone is there if needed is a comfort when you are on your own, bless every one of you!" Thanks to all our fantastic colleagues!
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