Khoros®
@Khoros
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The award-winning Khoros platform helps brands harness the power of human connection across every digital interaction to stay all-ways connected.
Austin, TX
Joined August 2008
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💥 Don't miss our new live webinar series on
#GenAI
implementation for
#customerservice
! Over 3 sessions, we'll explore best practices, how a strong knowledge base fuels GenAI, and provide guidance for brand safety and compliance. Register now ➡️
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Join us for a crucial conversation on Strategic Governance & Moderation in Online Communities, part of
@Grazitti
Interactive's
#CommunityRefocus2024
virtual conference! Register now:
#CRF2024
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Your social strategy shouldn't (just) be based on ✨vibes✨
We've outlined the metrics you should measure, what they mean, and how to calculate them to analyze your brand's effectiveness and adjust your
#socialstrategy
accordingly.
Check it out:
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Our latest case study reveals how
@Ultra_Mobile
saved $2M by implementing
#chatbots
! 📈🤖
Dive into the details and get inspo for your own
#customerservice
strategy:
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🚩 Is your online community's platform holding you back? 🚩
Some platforms may meet your short-term needs, but they could be the very thing hindering your long-term growth and success 👀
Learn to spot the red flags:
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💥 Customer service leaders, join us for a new live webinar series as we discuss the hottest topics impacting
#GenAI
implementation for
#customerservice
. Register now ➡️
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Whether you're new to
#onlinecommunities
or a seasoned community manager, our new webinar series is for you!
Join us on 9/24 for Session 2 as we cover how to set your goals, vision, and strategy. 🧠
Register now and catch Session 1 on demand:
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User-generated content, or UGC, allows brands to reach consumers through a real-world, real-person connection. 📸
But before you go snagging that selfie off Instagram, make sure you have a solid UGC strategy in place. Here's how:
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Customer support leaders in tech, our latest ebook is for you! Download now and start crushing the social customer care game 💪
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RCS is revolutionizing
#mobilemessaging
! 📲 Head to our blog for essential steps to develop a successful RCS strategy, key features, business benefits, and how it stacks up against other messaging platforms. 👉
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Whether you're building a house or an online community, you need a strong foundation! 🏡 In Session 2 of our new webinar series, we'll cover best practices to set your community's vision and strategy.
Register now to join us on 9/24:
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It's time to demystify
#socialcare
metrics! 😮💨
Setting benchmarks and analyzing the data helps you increase efficiency, enhance customer experiences, determine ROI, and prove your team's value. Here's how to do it:
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Our latest Khoros Communities Fresh Features include brand-new Localized Communities, a smoother dev experience, on-demand member insights, and more! Check them out: 🌎
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If you're using Khoros Care for
#socialmediamanagement
, these fresh new updates are for you! 🔥 Get the latest:
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Consumer wireless company
@ultra_mobile
set out to scale their engagement operations without sacrificing
#customerexperience
, resulting in $2M in support cost savings. Learn how:
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An
#onlinecommunity
could be the brand-owned channel you're missing 👀 Join us for a new eight-part webinar series, featuring top tips and best practices to plan, launch, and scale your community. Sessions start 9/10 - register today!
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We sat down with some of our experts to understand how they use our Khoros Service solution to drive value for customers.
Read how they approach the configuration process, which features they use most, and how they streamline social care workflows ➡️
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