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Richard Kerr Profile
Richard Kerr

@KerrPoints

Followers
16,935
Following
781
Media
2,271
Statuses
19,677

VP Travel @BiltRewards , Loyalty Program and Credit Card Expert, Navy #VET , formerly @thepointsguy and @AwardWallet

ATL
Joined April 2012
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@KerrPoints
Richard Kerr
5 years
Done
@JulianKheel
Julian
5 years
@KerrPoints @ATLairport You should probably just pin this tweet.
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@KerrPoints
Richard Kerr
4 years
If an airline can get rid of change fees, which serve no practical purpose nor provide any good/service, then a hotel can get rid of resort fees. Right?
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@KerrPoints
Richard Kerr
2 years
I’m shook. The first class flight attendant just greeted the first class cabin as a whole. Made a few jokes, said thanks for flying, told us what was available to drink and snack on then wished us a good day. @AmericanAir Terry on 1037 today setting the service standard.
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@KerrPoints
Richard Kerr
2 years
Hello 1k.
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@KerrPoints
Richard Kerr
2 years
Car window smashes in SFO are so bad signs are everywhere and even the guy at the National rental booth said “hey for real, we are having 10 broken a day. Don’t leave a single thing in your car”. Local friends said same thing and one’s window smashed twice.
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@KerrPoints
Richard Kerr
4 years
Shoutout to the airline, hotel and train phone reps. Y’all the real heroes right now.
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@KerrPoints
Richard Kerr
3 years
What an amazing moment. I cannot express my appreciation enough to the people that made this happen. We can get back to living life because of the countless hours people gave to make this possible.
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@KerrPoints
Richard Kerr
2 years
Missed my first upgrade of the year on AA, even as #1 on the list. I’m outraged, don’t they know who I am? Im a person gifted status by Hyatt in 2019 and have had it extended somehow through 2023. I’ve given them tens of dollars of revenue. Outrageous.
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@KerrPoints
Richard Kerr
4 years
My 31 year old brother in law was a loving family man with a heart of gold; but he had demons he couldn’t manage & his luck finally ran out yesterday. Dont drink and drive and get help before you leave your family picking up the pieces like we are now:
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@KerrPoints
Richard Kerr
5 years
I'd like to thank @united for simplifying their loyalty program. I hate knowing how much things cost.
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@KerrPoints
Richard Kerr
4 years
It’s February! I had my healthiest month in January in almost two years. - no booze since New Year’s Eve - Peloton everyday riding 535 miles for the month which is a new PR - 1,380 min of logged workouts - no strict diet but cut out a lot of the junk - down 15 lbs
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@KerrPoints
Richard Kerr
3 years
I booked this @Hyatt two hours before arriving. Suite upgrade without asking and look what they did - again with no special request. Y’all, if you aren’t #Hyatt4Life then I don’t even know what you’re doing.
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@KerrPoints
Richard Kerr
3 years
Airbnb is such a joke. Advertised price is 40% of the actual price.
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@KerrPoints
Richard Kerr
4 years
I am the only person in the LGA Centuroion Lounge. The only single person in a Centurion Lounge.
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@KerrPoints
Richard Kerr
2 years
Travel cliff quickly approaching. Everything from NYC hotel rates to flights to award avail in Hawaii noticeably changing last couple weeks. This fall will be interesting.
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@KerrPoints
Richard Kerr
2 years
Airfare and hotel rates....just holy moly. That's all I got.
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@KerrPoints
Richard Kerr
3 years
Let one more hotel with a packed bar tell me there’s no house keeping because of COVID.
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@KerrPoints
Richard Kerr
4 years
Insurance just paid my dentist $339 for a cleaning and exam that was done in 30 min. When I was self pay last year, at the same dentist, it was $85. My Walmart now has an exam and cleaning for $50. This system is so broken and insurance so expensive because of BS like this.
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@KerrPoints
Richard Kerr
1 year
Rent Day come early: while cruising Flying Blue redemptions I found ATL-Denmark for my family of four for a total of 42k Miles. I called and put it on hold and will pay tomorrow when 100% bonus is live. My family of four is flying to Denmark for 21k Bilt Points TOTAL.
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@KerrPoints
Richard Kerr
2 years
Always book BA though Asia Miles. $213 for ATL-LHR in J instead of $729.80 if booked through AA or Alaska or Avios.
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@KerrPoints
Richard Kerr
4 years
Time for @AmericanAir to include award tickets on all travel waivers. Asking people to pay mileage redeposit fees when they can't travel is silly.
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@KerrPoints
Richard Kerr
2 years
I just got a 6PM late checkout at a Marriott. 🤯
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@KerrPoints
Richard Kerr
2 years
Glass of that $1200 Hennessy Paradis makes you happy to take all the pictures.
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@KerrPoints
Richard Kerr
5 years
HERE WE GOOOO
@killresortfees
KILL RESORT FEES
5 years
BREAKING NEWS! 🚨 DC ATTORNEY GENERAL KARL RACINE SUES MARRIOTT AND SEEKS RESTITUTION FOR ALL DC RESIDENTS WHO HAVE PAID RESORT FEES @AGKarlRacine
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@KerrPoints
Richard Kerr
6 years
I want to give @Clear a big shoutout. The last three times I’ve gone through with my four year old the employees have asked him very professional anti-trafficking questions. They ask his name, who I am, where we are going and how old he is. Great to see a company take action.
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@KerrPoints
Richard Kerr
3 months
Just redeemed 55k Bonvoy points for two tickets to see the Braves play the Cubs with seats in the Marriott Suite at Wrigley Field. I’m pretty happy with that and my son will flip out when I tell him.
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@KerrPoints
Richard Kerr
2 years
Amazing to see Delta weed out it’s most loyal flyers from lounge access in order to keep their cobranded card issuer happy. Strange dynamics there.
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@KerrPoints
Richard Kerr
2 years
Fantastic promo for the longest flight in the world in business.
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@KerrPoints
Richard Kerr
6 years
I talk to my kids like airline twitter handles: “I’m sorry to disappoint you son, feedback has been forwarded to mommy for future consideration.” I don’t tell my wife anything and nothing changes.
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@KerrPoints
Richard Kerr
6 years
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@KerrPoints
Richard Kerr
3 years
Not counting lieflats, seat 2A on an Embraer 175 is the best domestic seat in the sky. - Aisle and window - Window not offset - Under seat storage for bag
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@KerrPoints
Richard Kerr
3 years
2nd shots done. Time to hit the road (in a few more days). No side effects from first shot or so far from 2nd shot. #ScienceRules
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@KerrPoints
Richard Kerr
2 years
It’s happening. Today’s the day. 10 months after launch the Bilt Mastercard is open to the public, now issued by Wells Fargo. Anyone can now earn the most valuable loyalty points in existence and we launch a a referral program. 25k points for five referrals. Let’s go!!!
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@KerrPoints
Richard Kerr
2 years
Whooo! 10,000 followers. That means 5k bots, 3k people that don’t use twitter anymore, 1800 people that check it once a quarter, 190 people that follow me and 10 people that like take off roll guesses.
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@KerrPoints
Richard Kerr
3 years
A grown ass man that is obviously horribly ill is sitting next to me on this flight. Head in lap, coughing and spent 30 min puking in a bag. The seat belt sign was off and he never got up and went to the lab. I’m losing it. Im sorry you’re sick man but why are you flying??
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@KerrPoints
Richard Kerr
1 year
My wife is 36 and had a preventative colonoscopy because of Crohn's in her family history and stomach pain. They removed a precancerous polyp. Doc says if she had waited until recommended screening age of 45 it would have been a bad situation. Go get a colonoscopy!
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@KerrPoints
Richard Kerr
3 years
Meet Bilt Rewards. Pay rent, earn points - no fees. I’m excited to announce my role as Director of Travel Rewards that I started a month ago in anticipation of our launch today. Check out . Oh yea, we transfer 1:1 to American and Hyatt 😎
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@KerrPoints
Richard Kerr
1 year
Professionally embarrassed to say today is my first ever Hyatt Ziva or Zilara stay. First impressions: I get why folks like these places.
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@KerrPoints
Richard Kerr
2 years
23,573 steps exploring Istanbul today. Amazing city that exceeded my already high expectations.
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@KerrPoints
Richard Kerr
2 years
Me and Mr. Strawberry sitting upfront on the E-175 today
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@KerrPoints
Richard Kerr
3 years
Well, I finally did it. I found the best use of Bonvoy points ever. 20k instead of $420 before tax for a Braves playoff game at the new property basically attached to the stadium.
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@KerrPoints
Richard Kerr
6 years
I started a Facebook group for 20 people in 2014 and today Award Travel 101 has reached 50,000 members! Big thanks to all my supporters and friends that let me do what I love every single day.
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@KerrPoints
Richard Kerr
3 years
Hotels: “no housekeeping due to COVID”. Also hotels: “y’all pack in this bar and restaurant and make us some money”. These shenanigans last at least another 18 months.
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@KerrPoints
Richard Kerr
2 years
One of the elevators is broken so there’s a 15 min line to get OUT of the MIA Centurion Lounge. That is such sweet sweet irony.
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@KerrPoints
Richard Kerr
3 years
This should result in them losing their blue check mark.
@TravelLeisure
Travel + Leisure
3 years
Flight Attendants Reveal What You Should Wear If You're Looking for a First Class Upgrade
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@KerrPoints
Richard Kerr
5 years
Bulk hotel toiletries are the best. Keep saving the world hotel companies.
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@KerrPoints
Richard Kerr
2 years
Let’s. Go.
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@KerrPoints
Richard Kerr
5 years
Appreciate all the kind messages over the last couple of days. Really humbling to be reminded how many AT101 has impacted positively and encouraging how many more I’ll have the opportunity to impact in my new role. Points & miles are an avenue to meaningful communities & friends!
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@KerrPoints
Richard Kerr
3 years
MASSIVE: We’ve launched live award pricing in the Bilt Rewards app for two of our partners. Complete a single search and see availability by toggling between partners.
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@KerrPoints
Richard Kerr
3 years
NYC Christmas trip complete! ✅
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@KerrPoints
Richard Kerr
3 years
I’m too old for positioning flights for economy deals.
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@KerrPoints
Richard Kerr
3 years
Did a Bonvoy virtual timeshare presentation today for 50,000 points. A quoted selling point from the rep: The Bonvoy program has gotten so bad and “we ruined SPG” that you need to buy Marriott Vacation Club points. You can’t make this up.
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@KerrPoints
Richard Kerr
5 years
96 hours since @MarriottBonvoy , @MBonvoyAssist @MarriottIntl told me to pack sand and then that they'd help and no response. I cancelled my reservation and now have a suite at the Munich Andaz. Thanks @HyattConcierge and @Hyatt . #hyatt4life
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@KerrPoints
Richard Kerr
1 year
The satisfaction of Global Entry and skipping those lines…it just never gets old.
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@KerrPoints
Richard Kerr
3 years
Please get vaccinated. The 61% of my county not vaccinated, you will not have the proper attention you need if required to be hospitalized. Neither will your mom, dad, grandparent or child if they need a hospital for any reason. Take 30 min and a get a shot.
@Albany_Herald
The Albany Herald
3 years
Already understaffed, Georgia hospitals swamped by latest COVID surge
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@KerrPoints
Richard Kerr
1 year
Booked 1A during Virgin’s award sale a few months ago. 40,200 miles and ~$600. #value
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@KerrPoints
Richard Kerr
2 years
Warms my heart to hear people talking points in the wild. The couple next to me in the Centurion Lounge debating CSR vs. Amex Plat. They’re both wrong - but it warms my heart.
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@KerrPoints
Richard Kerr
3 years
Your annual reminder Amex still lists AirTran and US Airways as options for your $200 annual credit.
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@KerrPoints
Richard Kerr
2 years
Shuttle driver at ATL from parking had all the windows open on a cold morning. She said she lost a brother to the virus & was worried now that no one was masked. I braced for someone to rant about their rights, but instead we nodded and were happy to be cold for the 5 min ride.
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@KerrPoints
Richard Kerr
4 years
Resort fees are great for consumers.
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@KerrPoints
Richard Kerr
2 years
Pre departure beverage in the wild! My first since 2019. Good job @AmericanAir
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@KerrPoints
Richard Kerr
2 years
Wife sent off expedited passport renewal March 9. New one arrived yesterday. 24 days.
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@KerrPoints
Richard Kerr
2 years
We aren't talking enough about whatever is going on with Capital One transfers to airlines still being down. This seems....very very strange.
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@KerrPoints
Richard Kerr
1 year
The best us Georgians could ever hope to be. A fellow submariner and man who truly worked his entire life to make this a better place. Thank you President Carter and family.
@CarterCenter
The Carter Center
1 year
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@KerrPoints
Richard Kerr
2 years
Really amazing the number of Instagram and tiktok accounts popping up in points/miles world that are basically indistinguable from each other. Be creative folks, do something different and don’t have all your links/highlights be credit card links. Please no more J cabin panoramas
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@KerrPoints
Richard Kerr
2 years
Great first Amsterdam dinner with a perfect setting on the canals.
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@KerrPoints
Richard Kerr
2 years
A subscription to @BMW ’s heated seats.
@UberFacts
UberFacts
2 years
If you were given $10 billion right now, what would you still never buy? 💭
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@KerrPoints
Richard Kerr
2 years
Put an air tag in my checked suitcase. Now I lost my suitcase and a new air tag.
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@KerrPoints
Richard Kerr
1 year
City was showing off tonight
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@KerrPoints
Richard Kerr
3 years
Good bye Chase Sapphire Reserve. I remember when you came on the scene five years ago with the ferocity of an uncontained wildfire and now you go out with the roar of a moth.
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@KerrPoints
Richard Kerr
5 years
Free roller coaster rides @ATLairport
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@KerrPoints
Richard Kerr
2 years
30k Turkish mikes for 4.5 hours in 8A DXB-IST.
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@KerrPoints
Richard Kerr
5 years
Every in-airport and inflight credit card hawk has to change from “That’s enough miles for 2 round-trip domestic tickets!” to “That’s enough miles for...well, earn some miles!”
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@KerrPoints
Richard Kerr
5 years
Oh wow, after further research @Hotel48Lex charges direct bookings a $35 resort fee and OTA bookings a $60 resort fee, no doubt to cover the commission they have to pay OTAs. Really nasty practice there and the first variable resort fee policy I’ve seen.
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@KerrPoints
Richard Kerr
2 years
Still gets me every time: Woke up in my bed in Georgia this morning and tonight I fall asleep in the middle of the Pacific Ocean. Flying airplanes continues to be this crazy, nearly unreal experience in my head.
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@KerrPoints
Richard Kerr
2 years
My Global Entry was just renewed without an interview. #Perfection
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@KerrPoints
Richard Kerr
6 years
Thank you twitter family for your efforts! I have a meeting Monday at 9:15 with @RepDrewFerguson 's office! #HereWeGo #KillResortFees #ThePeopleSpoke #YouGuysAreTheBest
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@KerrPoints
Richard Kerr
5 years
Crossed hour mark. Supervisor's manager admits mistake and bad information but says no IT avenue exists for certificates to be reattached, nothing will be done to make it right and asked if I wanted to pay cash rate. Why would anyone do business with this chain? @MarriottBonvoy
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@KerrPoints
Richard Kerr
5 years
Going to the movies by yourself is the most underrated form of self care there is. Hit a matinee and there’s no phone, internet, kids or anything else bothering you for three hours. Don’t @ me. Also, go watch @1917 today.
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@KerrPoints
Richard Kerr
3 years
Can we go back to calling it vacation instead of PTO?
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@KerrPoints
Richard Kerr
9 days
Head scratcher on these Amex Gold changes. $7/month in Dunkin is the added benefit for 30% annual fee increase to $325 a year.
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@KerrPoints
Richard Kerr
5 years
You ever write something you know you're overly excited about and you're sure only three people who read it are gonna care as much as you do? Well, I just wrote some straight fire for the three of you that are gonna care.
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@KerrPoints
Richard Kerr
4 years
Southwest is not a low cost carrier.
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@KerrPoints
Richard Kerr
2 years
Testing positive for COVID 10 hours before leaving on an international trip. 0/10 recommend. Nightmare trying to cancel and get points/miles/taxes back; turns out impossible to get it all back.
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@KerrPoints
Richard Kerr
5 years
The effort continues
@thepointsguy
The Points Guy
5 years
Expedia drops hotels in search results that charge resort fees
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@KerrPoints
Richard Kerr
4 years
If an airline can ban a guy for life because he flew knowingly having COVID-19, we should be able to ban people who drive drunk from driving for life. We can’t fix dumb but we can ban it for life.
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@KerrPoints
Richard Kerr
7 years
Hello Mr. President
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@KerrPoints
Richard Kerr
5 years
Rumor: Etihad joining Star Alliance as early as the end of March. AA partnership to be terminated quickly.
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@KerrPoints
Richard Kerr
3 years
Your annual reminder your selected airline for the Amex incidental credits can still be "American Airlines and US Airways."
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@KerrPoints
Richard Kerr
3 years
Enjoy driving everywhere the rest of your life. And by everywhere, I mean wherever your parole allows in a couple years when you get out of jail.
@RonFilipkowski
Ron Filipkowski
3 years
Last night at Miami Int’l Airport. Another FL anti-masker covidiot. (Strong language).
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@KerrPoints
Richard Kerr
5 years
On March 1 the @MoheganSun raised the daily resort fee to $24.95/night. A casino in the middle of nowhere Connecticut. The sign at the front desk says "thank you for your understanding". I understand nothing.
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@KerrPoints
Richard Kerr
2 years
Probably a lot of cliché sayings to make, but all I’m really thinking is “wow”. Many thanks to all along my journey who helped me land in this spot to be part of an unreal team. #ToTheMoon
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@KerrPoints
Richard Kerr
2 years
Got a bag of pretzels and a Gatorade at a shop in NYC and the checkout asked for a tip.
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@KerrPoints
Richard Kerr
1 year
Great couple days checking out Disneyland Paris. Rides: A+ Food: D- Crowds: A+ (it was darn cold but almost everything a walk-on after 7PM)
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@KerrPoints
Richard Kerr
1 year
Virgin Atlantic Upper Class booked ATL-LHR for 40,200 Points and $817. YQ stings but that’s so few points it’s a great deal. One of my personal top 3 products left I haven’t flown.
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@KerrPoints
Richard Kerr
2 years
Unbundled pricing. Just tell me what something actually costs. Put your resort fees, service charges, taxes, title insurance, destination fee - whatever. Just put it in the advertised price.
@austin_rief
Austin Rief ☕️
2 years
What's a scam that's become so normalized that we don't even realize it's a scam anymore?
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@KerrPoints
Richard Kerr
2 years
I don’t know how you all still need to hear this, but VS = Virgin Atlantic and VA = Virgin Australia.
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@KerrPoints
Richard Kerr
3 years
“It’s three hours and 10 min before your flight. Even though the lounge is empty, please stand there and look at me for 10 min until I can let you in. Thanks for paying the soon to be $700 annual fee” - Sincerely, Amex Centurion lounge.
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@KerrPoints
Richard Kerr
5 years
Oldest trick in the book; raising prices and then advertising a “sale” to get the lemmings to spend money. Good job @Delta on your latest SkyMiles “sale”. Roundtrip domestic main cabin for 39,000 miles. You’re the reason I wake up motivated to teach the masses.
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@KerrPoints
Richard Kerr
5 years
Two dorky minds in travel nerdom convened today at the state of Georgia’s greatest establishment @WaffleHouse . Suffice to say @JTGenter and I are now fueled for world point domination.
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