Watch the full video to learn how League’s CX platform enabled @Highmark Health to accelerate time-to-value and reduce risk when undertaking #CXtransformation ➡️ #DigitalHealthPlatform #HealthcareCX #HealthcarePartnerships

The weight of #consumerexperience in star ratings has increased from 1.5 to 4 in just 8 years. This is crucial for #MedicareAdvantage plans, as ratings impact profitability, member growth & retention. See why improving CX should be your top priority.

Satisfied members are 5 times more likely to renew their #healthplan coverage than unsatisfied members. What makes all the difference? A seamless and holistic #memberexperience. Learn more in our latest article on CX transformation ➡️

Round out your team’s skill set with an ecosystem of partners that have built and retained talent to turn your CX vision into reality, all while reducing risk and your time-to-market. Learn more in our C-suite guide to leading CX transformation. ➡️

The consumer is now in charge & meaningful member experiences are the strategic advantage. Our new @BeckersHR report dives into how key value drivers & CX strategies can enable #healthplans to improve satisfaction & expand market share. Learn more ➡️

Discover the transformative power of AI & ML in cybersecurity. Our VP for Compliance, Security & Internal Audit Daniela Hagen reveals how these cutting-edge technologies revolutionize digital defense. #Cybersecurity #AI #ML

The pressure on #healthplans to transform their member experiences and show business value is immense. In the new @BeckersHR report, leaders discuss the key value levers of #CXtransformation and strategies they’ve implemented to deliver value quickly:

With CX top of mind for healthcare C-suites, now is the time to build a strategy and undertake #CXtransformation. Here is how #healthplan and #healthsystem executives can turn that vision into reality ➡️ #HealthcareCX #HealthcareLeadership

With all the noise about #GPT taking people’s jobs and other negative predictions, the less-discussed risk is failing to adopt AI quickly. We identified where #generativeAI can be used to immediately improve healthcare. ➡️ #healthcareAI

Stacy Byers, SVP of Experience, Design and Digital at @Highmark Health, shares how transforming member experiences has enabled the organization to drive business value ➡️ @ImpulseByers #HealthcareCX #HealthcareEngagement #HealthPlan #HealthSystem

What does it take to impactfully improve the #healthcareCX? The right strategy executed by a care + cloud + CX team, positioned to scale. Our C-suite guide provides a roadmap for #healthplan and #healthsystem executives embarking on that journey. ➡️

League’s #healthcareCX platform maintains certifications, security protocols, and compliance requirements to protect personal information and #healthdata. Learn more ➡️ #HealthIT #HealthcareSecurity

Transforming consumer experiences offers #healthplans and #healthsystems substantial opportunities to improve engagement and drive business objectives. Here are five steps to leading successful CX transformation initiatives ➡️

For nearly five years, @Highmark Health's Stacy Byers has been determining the dollar-for-dollar value of transforming CX and mapping it to business objectives. Here is a look at what she's learned ➡️ @ImpulseByers #HealthcareCX #HealthcareTransformation

“In 10 years, mobile devices will give users a complete view of their #healthcarejourneys.” League Founder and CEO @mserbinis and other @ForbesTechCncl members share 18 surprising developments that they anticipate will come to mobile devices ➡️

There is no doubt: #healthcareCX needs to be transformed. Get the C-suite guide to learn actionable insights for leading CX transformation to drive #healthengagement, improve loyalty, reduce costs and expand market share ➡️ #HealthcareTransformation

League is pleased to announce our #digitalhealthplatform has achieved Certified status for information security by @HITRUST, which validates League is committed to managing cybersecurity risk and protecting sensitive information ➡️ #HealthData

Given the #EarthDay2023 events going on around the world, now is a good time to look at how #digitalhealth experiences from #healthplans and #healthsystems have reduced #CO2emissions during the last 3 years. The results just might surprise you ➡️ @SullyHIT

Healthcare has both an outsized impact on #CO2emissions and a significant opportunity to reduce its carbon footprint with #digitalhealth experiences—as illustrated by virtual health initiatives in the last 3 years ➡️ #ClimateChange #EarthDay2023

League Founder and CEO @mserbinis shares how @Highmark Health's proven model of “care, cloud and CX” accelerates time-to-market and what it means for other #healthplans and #healthsystems embarking on CX transformation ➡️ #HealthcareCX

League’s Mark Finkle shares how #healthplans and #healthsystems can leverage developer programs to enhance and accelerate their digital #CXtransformation strategies