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IPSY Profile
IPSY

@IPSY

Followers
726K
Following
9K
Statuses
30K

Welcome to beauty’s best-kept secret. Score more from buzzworthy brands for less with the world’s most person Need help? Tweet @IPSYCare or visit https://t.co/6Iirm4wZ7x.

Joined October 2011
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@IPSY
IPSY
2 days
@Mickaeluvv Hi! My name is Jane T. and I'm sorry to hear about the trouble you had. It's definitely not the kind of experience we want any of our members to have. Please email us via our help site: or DM us your email address so I can help. Thanks, Janely
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@IPSY
IPSY
11 days
@neonfawn @IPSYCare Hi there! This is Keith from IPSY Care. We appreciate you for letting us know about the recent order you received damaged. We're more than happy to assist you with this. To do so, please email us via our help site at or DM us on Twitter @IPSYCare. We lo...
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@IPSY
IPSY
12 days
@marci1785 Thanks for writing to IPSY Care! I'm sorry to hear that you're unable to pick your products. Currently, we don't offer phone support, but we're still here for you! The best way to reach us is via email on our help site at via Facebook Messenger by visi...
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@IPSY
IPSY
12 days
@MaryfromBoston thanks for writing to IPSY Care! Please email us via our help site at or DM us on Twitter @IPSYCare so we can help you out with your concern. Looking forward to hearing from you soon. Warmly, Camille
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@IPSY
IPSY
12 days
@Mo41541 @aliciakeys Hi, Jolina from IPSY Care here! If you wish to cancel, follow the steps provided on our help site: We answer every email we get, but your original message may not have gone through. Would you mind writing to us again? You can reach us via DM on Twitter...
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@IPSY
IPSY
14 days
@tinadollieG . Hi Tina, this is Rosewell from IPSY Care. Thanks for reaching out! If you wish to cancel, follow the steps provided on our help site: For further assistance, please email us via our help site at contact us via Facebook Messen...
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@IPSY
IPSY
16 days
@TheMinnieMuffin @IPSYCare Thanks for reaching back, Mindy. At the moment, we're primarily equipped to provide support through our automated chat bot (the Glam Bot), email and social media channels as we believe this allows us to offer the best customer care experience possible. Rest assured, we're ful...
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@IPSY
IPSY
19 days
@dkennycpd Hi Dee, this is Jett. We're sorry to hear about this! Please contact us via Facebook Messenger by visiting this link: We'd love to help you! Best, Jett
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@IPSY
IPSY
22 days
@chicago_bugs Thanks for getting back to us! It looks like we received your message, and one of my colleagues is working on your concern. Please feel free to reply to the same thread if you have any other concerns. Best, Gen C.
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@IPSY
IPSY
23 days
@chicago_bugs @Chicago_bugs Hello! Thank you for updating us that you've already reached out to us via email. Since you've already started a conversation, you should have received a ticket number. Please send that ticket number our way, and we'll make sure to follow up with you as soon as w...
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@IPSY
IPSY
23 days
@chicago_bugs Hi! You can email on our help site at We're dedicated to responding to our members within 24 hours. Your patience is truly valued, and we're looking forward to helping you soon! Best, Gen C.
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@IPSY
IPSY
23 days
@chicago_bugs Hi! My name is Gen C. and I'm sorry to hear about the trouble you had, it's definitely not the kind of experience we want any of our members to have. Please follow & DM us your email address so I can help. Thanks, Gen C.
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@IPSY
IPSY
24 days
@PabloNeruda2000 Hi PabloNeruda! We'd love to help. Please email us via our help site at contact us via Facebook Messenger by visiting this link: or DM us on Twitter @IPSYCare so we can take a closer look at your account. 💖
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@IPSY
IPSY
25 days
@Tifnit_TheBabe @boxycharm We'd love to help. Please email us via our help site at or contact us via Facebook Messenger at or via Twitter DM @IPSYCare so we can take a closer look at your account and help you out!
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@IPSY
IPSY
26 days
@ChkKlotz @AciLogistix Hi @Karen Klotz! Ann here from IPSY Care! Thank you so much for sharing your feedback with us. We’re constantly working to improve your experience, and when selecting our shipping partners, we take both delivery time and customer satisfaction into account. We’ve passed your fe...
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@IPSY
IPSY
26 days
@ChkKlotz @AciLogistix Hi ! Lloyd here from IPSY Care. We apologize for the trouble. Please email us via our help site at or DM us on Twitter @IPSYCare. We'd love to check your account. We look forward to connecting! Warmly, Lloyd
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@IPSY
IPSY
26 days
@ChkKlotz @AciLogistix ! Lloyd here from IPSY Care. Thanks for reaching out, and we're sorry to hear this! We'd love to check your account, so please send us a DM on Twitter. We respond to all messages within 24-48 hours! Best, Lloyd
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@IPSY
IPSY
28 days
@Hayluu @galaxylover1998 Hi,Check out our monthly subscriptions: Glam Bag ($14/month) with 5 deluxe samples, BoxyCharm ($32/month) with 5 full-size products, and Icon Box ($65/quarter), a quarterly upgrade featuring 8 full-size products curated by top beauty icons. Learn more: ...
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@IPSY
IPSY
28 days
@KiokilleValdes @Profeco @RdelConsumidor Hi Cecilia, Sherwin here from IPSY Care! We're sorry to hear about this. Please follow and DM us on Twitter at @IPSYCare. We’d love to help you! Best, Sherwin
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@IPSY
IPSY
1 month
@sprkhost_austin @BrandInnovators Hi ! Macky from IPSY Care here. Your feedback means a lot to us, and we're constantly striving to improve. We're excited to share your message with our team so that we can carefully consider your input. We genuinely appreciate you taking the time to share your thoughts with us...
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