Huawei Mobile UK
@HuaweiMobileUK
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The official Twitter account for Huawei UK. Follow us for the latest product news and innovations. #MakeItPossible Privacy Policy: https://t.co/FChSM5Rgrx
UK
Joined June 2013
@jamesm196 Hello, thank you for contacting Huawei UK! We are sorry to hear that you are experiencing issues with your Freebuds! In order for us to book you a repair faster, please send us a private message either here on Twitter or on Facebook and we will be with you asap.
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@mattu831 Hello, we are sorry to hear that you are experiencing this issue with your phone! You can either write us a private message and we will arrange the repair for you, or my colleagues will reach your email within the following 24 hours and they will arrange the booking.
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@novembercustoms Hello, thank you for contacting Huawei UK! You can download Huawei HealthApp from our official store, AppGallery which you can download here: . Thank you for understanding!
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@Nael84346134 I understand your point, however kindly be advised that our laptops can be replaced within 30 days and repairs within 12 months within the warranty. For any defects that might occur with the product after the we can still assist in fixing them under a fee.
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@Nael84346134 Hello, we are sorry to hear about this situation! We can replace fault products within 30 days of purchase. Alternatively, you can contact our customer support to send the laptop to our Authorized Service Center to be repaired.
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@paulychilds We are sorry to hear about your experience! After some research, these headphones AM61 are an End of Life product in the UK and therefore, as much as we would love to help we do not have the buds in stock to provide you with a new pair. We apologize.
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@RayMcKinnon1 Hello, did you also input the verification code received via email, after pressing "Send" in the " Verification Code " field?
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@EkAmYQBsTLDM6Xw Thank you for your interest towards our product. At the moment the phone costs £949 , by creating a Huawei account and using the voucher present at the bottom side on the product page.
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@RayMcKinnon1 Here is their support page, you will have to complete the form and they should reach back to you within 24 hours: . Aspiegel is the relevant department in charge of Huawei Cloud and subscriptions.
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@Subo1964 Hello, thank you for your interest in our product! At the moment the watch fit 2 is out of stock, we are expecting it to come back soon, you can press on the "Notify me" button on the product page to receive an email when it will be back in stock. Thank you!
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@Mobile_Dom Hello, thank you for your interest towards our products! Kindly be advised that the mesh kits routers cannot be purchased separately, if you are looking for specifically 3 routers, you could check out Huawei Mesh 3.
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@RayMcKinnon1 We apologize for the inconvenience, could you please check if you are able to access the following link: ?
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@RayMcKinnon1 Hello, please check the link again. The form is attached as a link. all you have to do is enter the requested information.
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@elizabethaj Hello Elizabeth, We would be more than happy to help you with this. Please feel free to contact our support line on 0800 088 6700, as we'll need more information about the issue you're facing.
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@CumminsBarbara Hello. You can purchase a charging cable from any third party retailer you know and trust, as we do not have this model available for sale on our website anymore.
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@RayMcKinnon1 Hello, we're very sorry you're facing this issue. Please get in touch with Aspiegel, by following the form below: Aspiegel Support Once the form has been submitted, someone will get in touch with you as soon as possible regarding the cancelation of your subscription
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@Debeneesse Thank you for reaching out to Huawei UK! Creating a Huawei ID requires a phone number as an alternative method of recovering the account and also as a security measure to protect your personal data. We apologize for the inconvenience this has personally brought to you
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@chickenmadrasx Hello, we are sorry to hear that you are experiencing this issue! If your mobile device has been recently updated to EMUI 12, kindly be advised that the notification and settings panel has been separated and you will have to swipe down from the right and left side
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@ghose_animesh We are sorry to hear that you are facing this issue! In order to receive the best assistance, we would advise you to contact our customer support by following this link:
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