@Ciaramorganxx Hi Ciara, I can confirm you'll have 28 days to return the item back to us from the date of purchase. Please ensure all items are returned in it's original condition with all tags and labels still attached to the item. If you have any questions please send us a DM 🙂 Karl

@julieharia Hello Jules, thanks for reaching out to us. I am sorry that the lift was not accessible when you visited our store. Please can you send us a personal DM with confirmation on the date and time of when you visited our store? We will then be keen to look into this further. - Taylan

@NatalieRNeville Hi Natalie, thanks for reaching out. You can send us a direct message, call the team on 01923 473561 or email the team directly at: customerservice@tjxeurope.com. - Harmony

@Poppy90D10 Hi there, thanks for reaching out and I apologise for your recent experience. Please can you kindly send us a DM and we can assist you further. - Harmony

@KatieSturley Hi Katie, thanks for reaching out and I apologise that you are unable to DM us. Please can you retry now to see if you can send us a DM? Thanks - Georgia

@KatieSturley Hi Katie, thanks for reaching out and I'm sorry that there is an issue with the email you have received. please can you pop me a DM with your Treasure card number and confirm the email and name on the account so I can look into this for you - Ruth

@AngelaTowner1 Hi Angela, thanks for reaching out and I'm sorry to learn the item is in this condition. I can appreciate you raising this with our team today. Please can you kindly send us a DM with your receipt? Once received, we can advise you further. - Harmony

@itsrunm Hi there, thanks for reaching out and I apologise for the disappointment caused, I can understand how you feel. Our Treasure team are always working hard to get new rewards, keep an eye out on the rewards page as there will be new and exciting rewards available soon! 💎 - Harmony

@iwishyouwell22 Good Morning Bobby, thanks for your message. As an off price retailer we offer great savings of up to 60% less than the RRP.  We also have an amazing clearance section in our stores and online all year round offering even better value. - Harmony

@experiencelight HI Maria, thanks for your message. It’s always lovely to receive positive feedback and I’m glad you received such excellent service! I will raise this feedback with our internal team 😊 - Harmony

@lennonleahy78 Hi, thanks for the feedback about your mum's recent visit to our store. It’s always lovely to receive positive feedback. I've passed your comments on to the store manager who will be absolutely delighted to hear about your experience. Thanks for shopping with us! - Nur🙂

@mczak2 Hi Zakir, thanks for reaching out. For items purchased in store and online, this can be returned in store within 28 days, with your receipt. We only accept post returns for online orders. Further details regarding our returns policy can be found: -Harmony

@LewisB1983 Hi Lewis, we only let guide dogs instore unfortunately. I'm sorry for the experience that you had instore, if you are able to send us a DM, then I can look into this further for you :) -Sam

@TezHastie Hiya Terence, I do apologise. If you follow this link - - you can drop us an email or reach out through Live Chat and our team will be more than happy to help -Harmony

@Funk_e_Brown I would advise the best way to check would be to contact the store prior to visiting to check. You can find a list of our locations here - - Andy (2/2)

@Funk_e_Brown Hiya Chin. Due to the way we procure our stock I cannot find out what store may have beds in, but we have had them in some stores before yes. It is completely random what store will have what items in (1/2)

@wedgieone Hi, It’s always lovely to receive positive feedback and I’m glad you love shopping with us. Although, the decision to open a store is a major one and there are lots of factors to be taken into consideration, I've forwarded your feedback internally to the relevant team. Thanks Nur

@dipyourtoesin Hi there, we have sent you a DM -Harmony