Halo Collar
@HaloCollar
Followers
375
Following
156
Statuses
744
Next-gen smart collar and virtual dog fence in one! Smart technology + expert dog psychology, so you can give the best protection to your best friend
Joined October 2019
@clarky810 Hi @clarky810, we hear your concerns and would love to assist. We have live assistance at your fingertips in the Dog Park 7 days a week! Connect with our agents by visiting the Dog Park at or through the Halo Collar app. Simply tap “Settings” in the 1/2
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@clarky810 bottom right, then “Halo Dog Park,” and you'll be automatically connected to an agent. 2/2
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@GusBusfrank We are sad to hear that you are experiencing issues with your collar. Please send us a direct message with the email address associated with your Halo Collar account, and a representative will contact you promptly. For live, one-on-one customer support in our virtual Dog 1/2
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@GusBusfrank Park, please visit or access the Halo Collar app at Settings > Halo Dog Park. 2/2
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@TypeA_Ectomorph We're sad to hear this! Our training program has this format in order to be as thorough as possible when providing training materials for you and your pup. The training is intended to be completed over the course of several days. For quick answers to all your questions, visit 1/2
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@doctorlaz82 Hi @doctorlaz82, we have live assistance at your fingertips in the Dog Park 7 days a week! Connect with our agents by visiting the Dog Park at or through the Halo Collar app. Simply tap “Settings” in the bottom right, then “Halo Dog Park,” and you'll 1/2
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@terrishapiro Hi @terrishapiro, we're saddened to hear you're unhappy with your collars. Could you please give me the email address and phone number associated with your account? I spoke with the supervisor of our Success Team, and he wants his team to reach out to you to discuss your 1/2
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@terrishapiro We're so sad to hear this! Please do reach out to our support team. We're available 7 days a week to assist with any issues. For real-time answers to all your questions, stop by the Dog Park at Our virtual space is here to assist you!
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@ThomasMusket App at your fingertips. Visit the Dog Park at or through the Halo Collar app by tapping “Settings” (bottom right), then “Halo Dog Park.” You will be automatically connected to an agent. 2/2
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@ThomasMusket We hear your concern. Ensuring the best possible experience for our customers is our top priority, and we are actively working on improvements in our customer care. Live agents are available in the Dog Park 7 days a week. Access it in less than 10 seconds via the Halo Collar 1/2
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@Big_Lou29 We're sad to hear this. We have live assistance at your fingertips in the Dog Park 7 days a week! Connect with our agents by visiting the Dog Park at or through the Halo Collar app. Simply tap “Settings” in the bottom right, then “Halo Dog Park,” and 1/2
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@clemteach Hi, we're so sad to hear you're having trouble with your collar. Please send us the email on your account and we will have an agent reach out promptly.
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@gogo_powers We're very sad to see this has been your experience. A member of our support team will be reaching out today to provide further assistance on this matter.
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@comish4lif Hey comish4lif, as of right now the monthly subscription is required. For more information, please visit:
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@gogo_powers We are incredibly sad to hear about this. Our number one priority has been and always will be the safety of your fur babies. We are always more than willing to troubleshoot this and find a solution. Please know you can reach out anytime, and we will do everything we can to 1/2
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