@driving_malta Good evening, should you wish to increase your transfer limit/s, kindly submit a secure message. Once logged on to Internet Banking: -Choose the option 'Secure messages' -Click on ‘Send message’ -Choose an appropriate subject for your query -Type in your message -Click ‘Send’

@01997ajay Good morning Ajay Kumar, kindly send an email with all your details on hsbcmaltahelp@hsbc.com to look further into this matter. Thanks ^DC

@X_Riti Good morning. We dont seem to be having any issues with the online systems. What is the error you are receiving? ^RS

@Teflonbenny We have been experiencing some intermittent issue with our Internet banking and mobile banking services. Whilst we appreciate your patience, we ask you to please try again later. ^RS

@Vikas_Salve Good morning Vikas, please note that since the channel used is not secure, I am only able to provide you with general information. I am unable to help you further in regard to account opening. Thanks ^DC

@Vikas_Salve Good evening Vikas, once application is successfully received, one will get an acknowledgment by one of our Representatives at the International Personal Centre accordingly. Thanks ^DC

@Vikas_Salve Good evening, may I kindly inform you that there is a process to be concluded. You will be contacted in the coming days as soon as your necessary documents will be processed. ^MA

@malcolmbriffa Hello Malcolm. I apologize for any inconvenience caused. Unfortunately at the moment we do not have specific timelines on the launch of digital wallets, but, we aim to keep our customers informed as more features are deployed. ^SB

@omrahangdale Good morning Om. Kindly send us a DM on Facebook Messenger to discuss this matter accordingly. Thanks ^DC

@WarriorsMorning Good morning. Updating of information is not possible over the phone. You can either visit one of our branches or if you make use of Internet Banking, you can send us a secure message. ^RA

@LordJunaid1 Good afternoon, can you kindly send us a private message so that one of our agents will assist you accordingly. ^LC

@george_wayn Good morning George, kindly provide a screenshot of the message received as we are unable to access external links. Thanks ^DC

I completely understand your position Gloria , and I do apologize for the inconvenience caused. If there's anything that I can help you with, kindly let me know. Kindly accept my wishes for the festive season. Wishing you all the very best for the coming Christmas and New Year.

@ColinVassallo Good evening Colin, please note that we do not have access to certain websites. Should it be something which we can help you with, please reach to us :-) ^DC

@gkctk1990 Unfortunately if your application has been rejected, that would be the final decision from the bank, and we are unable to open your bank account. Thanks ^RM

@malcolmbriffa Good morning Malcolm, please note that we still do not have an update about this. Apologies for the inconvenience ^DC

@ColinVassallo Good morning Colin, if you have any issues with the HSBC Mobile application, kindly follow the below instructions: 1. Check that the HSBC Malta application is the latest version: 3.25. 2. If problem persists, kindly delete HSBC mobile application and re-install it. Thanks ^DC