Grammarly Support
@GrammarlyHelp
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The official account for @Grammarly Customer Support — ask your questions below. 👇 We're here to help!
Joined April 2022
Welcome to @GrammarlyHelp! 👋 It's the best place for you to ask all your support-related questions. Our team is here to help. Say hi!
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@kudasz Hi Greg! We hear you. If you’re referring to the paragraph-level rewrites (vertical lines on the left), you can turn them off as shown: Accessibility is a priority for us—we’re always looking to make it better. Let us know if you have any other feedback.
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@AinsleyNorris0 Hi Terry! Pardon us for interfering, but if you still need help with this issue, could you please DM us your email address so we can look into it? We'd love to help!
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@ChuckBaggett If you download Grammarly for Windows and Mac from Vivaldi, the default browser would still be Chrome because Grammarly doesn’t officially support Vivaldi. Sorry for the inconvenience.
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@arthurjach We're thrilled to hear that Grammarly has made a positive impact on your writing journey. Your idea of a "smart casual" tone is fantastic—we love getting suggestions from our amazing community! Keep them coming. 🙌
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@bydaveyji @CyrusShepard Hello Cyrus and Shubham! We sincerely apologize for the inconvenience these issues have caused. If you could please send us more details via DM, we are here to assist you as quickly as possible. We'll be waiting to hear from you.
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@Nathani3lWarn3r Sorry for the inconvenience! It looks like we tried to renew your paid subscription. To prevent future charges, you can cancel it by following these steps: We also recommend deleting the public post to keep the payment information private.
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@worm_ssoup Hi! We're sorry to hear about your experience. A team member has replied to your DM to address your request, so let’s continue chatting there. Thank you!
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@DonUMC We're sorry for the frustration you’ve experienced. It sounds like your issue wasn’t resolved initially. Would you mind sending us the email address associated with your Grammarly account so we can take a second look?
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@therosabarks Hey! We’re sorry about this experience and for the inconvenience it caused you. Our team would love to help you and investigate the problem. Could you DM us your email address so we can connect you with our support team? Thank you!
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@cigdemoztabak_ Hi Cigdem! In case you have issues while using Grammarly with Google Gemini enabled, turning the latter off might help. You can learn more on how to do that here: If the issue persists, we recommend contacting Google support at
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@ali_kyteler Hi Alison. We are sorry to hear about this frustrating experience. We’d like to gather more details to investigate and work on improvements. If you are open to sharing, please DM us your email address, and we will connect you with our support team. Thank you.
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@Stacey0709 Hi Stacey! We're sorry for the trouble. A member of our team has replied to your DM to investigate this and assist you further.
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@DeshaisEvan Hi Evan! We're sorry for the trouble and appreciate you reporting this. Could you please DM us with more details about the issue you're experiencing?
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@hstevens27295 Hi Howard! Sorry to hear that you're experiencing this issue. We’ve responded to your private message—please have a look when you have a moment.
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@ChuckBaggett Looks like our feature is feeling a little shy today! 😅 Could you send us a DM with your email address? Our support team would love to help bring it back out of its shell.
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@iVinceMarino Hi Vincent! If Grammarly's generative AI detects sensitive language, users will see an error message stating that assistance is unavailable. More about our commitment to responsible AI here:
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@ilovelizards27 We’re sorry to hear that. Would you mind sharing more details on your experience via DM? We'd like to know how we can improve! You can uninstall any Grammarly product offering anytime—follow the instructions in the relevant section of our Help Center:
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@sriganeshr Hi Sriganesh! Could you please DM us your email address? We'd like to connect you with our support team for more info!
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