Grab Malaysia
@GrabMY
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Following
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Southeast Asia’s leading superapp, here to make your life a little easier in every possible way.
Malaysia
Joined January 2012
@tiredcroissant Hi crackhead 🙏 , we are terribly sorry, such situation should not happened to you 😢 but worry not as we'll assist you to check on this. Can you DM to us your registered phone number and E-mail as well as the Booking ID so we can check with the relevant team.
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@exmnexmnmn Order di dalam seal bag, dan diberikan terus kepada rider oleh pihak StarBucks. Rider tidak dibenarkan di dalam premis untuk pengetahuan anda dan perlu tunggu diluar sementara pihak starbucks sediakan.
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Kepada semua rider di luar sana: ketika ini rakyat memerlukan anda lebih daripada sebelumnya. Terima kasih atas pengorbanan dan khidmat anda pada saat yang mencabar ini. Jom bersama membantu, mengatasi situasi ini dan ayuh kita #RideItOutBersama.
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@exmnexmnmn Maaf ye tetapi berdasarkan gambar tu, bekas minuman untuk air di bawah memang hanya 2 minuman sahaja. Plus, setiap order, packaging telah di seal. Memandangkan dah report melalui help centre, jangan risau, team in charge akan bantu anda. Terima kasih.
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@tattyhassan Alamak! macam manalah kami nak refund hati yang diambil? takde dalam SOP. hmmmm 🤔
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@alhkm_azmn Banyak pilihannya untuk gula gula. Abang Grab ini sangat bertimbang rasa & penyayang. #TQAbangGrab Adakah Abang Grab ni single? Tanya saja untuk kawan.
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@perdanamentari Hai Pak Ngah 😊, terima kasih kerana support GrabFood 🙏, kami ada sesuatu untuk Pak Ngah, nak tau tak apa surprise tu, meh DM kami no telefon dan Email, nanti kami bgtau 😎👍.
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@alfiezik @firdyfire Definitely! We have actually spoken to him earlier this morning and will not let him go unrewarded for sure. Thank you for sharing! 💚.
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@amirarasyidahh Terima kasih abang GrabFood kerana berusaha menyelamatkan sebuah nyawa walau sekecil manapun ia tetap BESAR di sisi Allah. Semoga anda dilindungi selalu. Aamiin! 💚💚
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Grab Official Statement. Following a viral incident of a Grab delivery-partner who was suspended after an altercation at a petrol station in Johor, we would like to clarify this matter. For more details, please read our full statement attached
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@akuikmalhanif Hi Ikmal, jangan risau ye sebab rider telah contact kami selepas mengalami eksiden. Kami akan followup dengan rider dan memberi bantuan untuk insurance claim. Semoga abang rider yang hantar order Texas Chicken ni cepat sembuh 🙏🏻.
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With regards to the announcement by our Prime Minister's on COVID-19, rest assured that ALL our services: GrabFood, GrabMart, Transport & GrabExpress -will operate as usual. We remain committed to supporting our community as we go through this tough time together as a nation. 1/2.
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@seriovslydot Hi there! Kindly note that actions are already taken towards this driver for his unacceptable behaviour. Thanks for your concern on this 🙏.
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@schxnht Mune, maaf atas apa yang berlaku namun boleh saya tahu sekiranya sudah report di Help Center in the app? Jika sudah, boleh DM kami nombor telefon dan booking number untuk ride tersebut untuk kami semak status report yang dihantar di Help Center? Terima kasih! 🙏.
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@AzrulIzzaham Yes, correct! Itulah steps untuk terus dapat refund untuk order yang tersalah atau missing. Terima kasih share! 💚💚.
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@MeraNaamZarl Thank you for taking a ride with us! Glad that you have enjoyed the ride and yes in Grab we strongly support the OKU community and we are all about #womenempowerment :).
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@telor_goyang Hi There. Thank you for sharing this news with us. Kindly be informed that we have taken appropriate action -.
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@isaidfuckno Assalamualaikum, Pisha. Boleh bantu kami untuk bantu anda dengan DM kami details booking ID dan boleh kami tahu waktu yang sesuai untuk kami hubungi cik untuk keterangan lanjut? Boleh kami tahu, cik dah hantar laporan polis di bahagian Safety kami tak sebelum ini? Terima kasih.
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@MALAYSIAVIRALL Mmg hebat dan terbaik abam rider tu! Kalau ada sesiapa yang tahu details nombor plate rider ini, mohon DM kami ya 🙏🏼.
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@rantspac3 @cek_suhana Hi. Kami meminta maaf di atas kelakuan rider tersebut. Jgn risau, perkara ini akan di share dengan relevant team utk mereka mengambil tindakan selanjutnya. Para riders aware bahawa tindakan tegas akan dikenakan sekiranya mereka share details booking users.
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@keemmazni Maaf Keem! Mohon DM kami mobile number berdaftar dan email address untuk kami locate akaun Keem dahulu dan tindakan susulan yang perlu. _ betty.
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@MizanSamsudin Hi Mizan, we are truly sorry that this happened to one of your family members. We got your reports (via Twitter and email) and the team will work closely with the authorities on this. As of now the driver has been temporarily suspended as well while we get to the bottom of this.
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@telor_goyang - against him and have permanently removed him from our platform. Thank you.
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@hannahhmdn Oh my! 😫 I am sorry that the merchant has not checked on this properly during the food preparation! Please DM us the mobile number and booking number and we will have this checked. Thanks! -Zela.
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@diyahensem__ Alamak! Maaf rider kami deliver order tak ikut alamat yang dibagi dalam order cik 😓 Ini tak sepatutnya berlaku. Adakah cik dapat cari makanan tersebut? Jika perlukan bantuan, sila DM dan kami akan tolong cik buat semakan lanjut 🙏.
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Make sure yr loved ones arrive safely with MyTeksi!Use promo code RIDESAFE to enjoy RM5 discount x3! http://t.co/rPRyg36zFn.
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@sinowicked We are sorry to hear this Michi 😥 We will follow up on this and rest assured that necessary action will be taken. This is unacceptable and we have forwarded the driver details to our disciplinary team. Once again, we apologize for this bad experience in this booking 🙏.
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Grab Malaysia Menyumbang RM1 juta kepada Program Bantuan Kemanusiaan Gaza @MERCYMalaysia
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@MHBQi @AkeemSharyzal Hi there. Thank you for sharing your concern with us, as per check, the matter has been reported and the investigation is ongoing, hope this clarifies.- Saveen.
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@Being_Me_Sara Hi there, thanks for sharing this post with us 🙏️ Our team is finding for the uncle's details through the original post and also have messaged the TikTok account holder on this, once we get hold of the details then we will proceed from our end to find the uncl. .
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We’re excited to share that Uber will be joining Grab in Malaysia and across Southeast Asia. We can’t wait to better serve our millions of riders, driver-partners and communities, as one. Find out more about how we're serving you better at
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@zahirahazahar Wow, this is great!😀 Thanks for sharing and we do hope the son will always be happy doing what he loves. 💚.
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@TheSoloRiderMY @AkeemSharyzal Hai! Sekiranya driver itu mendapati penumpang telah menyebabkan kerosakan pada kereta dalam waktu booking, driver perlu claim dari e-hailing insurance beliau di sini:
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@khairidzwan Hi Khairul, maaf berkenaan issue ini dengan driver kami 😓 Cancellation ini telah diremark dalam account driver tersebut sebab driver yg ada cancellation tinggi akan disuspend untuk tindakan selanjutnya. 🙏 -Nash.
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Afraid of the dark? You shouldn't have to be! Get RM7 discounts for all your night rides using the promo code #night. http://t.co/dyAYnUnxXS.
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Let GrabCar handle your stressful daily commute,RM12 flat to/from your office till end April http://t.co/HEYqYLkx1O
http://t.co/3vQ5kEBqkS.
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@imranfaisal_ @swattaxJournal Hi. Thank you for bringing this to our attention. The team is aware of this and the case is currently under investigation. As for now, the said driver has been suspended for investigation. Rest assured that further action will be done once the investigation has been concluded.
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@SyedAkramin Hi all! We wanted to assure you all that we're aware of this issue. We received various feedback and the teams had to do their due diligence to look into the matter. We are happy to say that we have reinstated him and we thanks for all the support for him. Hope this clarifies! 🙏.
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@electricalajim Terima kasih dari pihak kami atas kemurahan hati anda untuk temani pakcik tersebut. Kami harap pakcik tersebut sampai dalam keadaan yang selamat. Kami juga doakan rezeki anda dan pakcik tersebut dipermudahkan dan dimurahkan. 🙏 👍.
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@KajimSharibi Hi there, thanks for your concern for this matter. Currently this case is being investigated by the authority along with us. So do not worry, we will definitely take care of our riders' well being as their safety is indeed important to us. Thanks!.
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Get unlimited RM8 off with promo code MAYBE8 in JB,PENANG,KK,KUCHING & MLK! Valid till 31 May. http://t.co/NhqiaBuYVJ
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RM10 GrabCar to shop at 1 Utama,Bangsar Village,Mid Valley,Sunway Pyramid,Suria KLCC&AvenueK http://t.co/t0oGm7PSfK
http://t.co/qbzlpxW0yj.
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@shafizisa Maaf Epit atas experience tersebut! Mohon DM kami registered mobile number berdaftar untuk kami lakukan semakan ke atas booking tersebut. Jika stuck di Bot boleh cuba taip "contact support" untuk bypass Bot dan next available agent akan bantu selanjutnya.- Betty.
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Stand a chance to win up to RM10,000* cash daily and a buka puasa dinner with @AaronDwiAziz ! http://t.co/0i1cZw22O5
http://t.co/Y1ap1bQZdu.
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@ariffshah If you would prefer a bigger car, you can go for the GrabCar premium or 6 seater option. Thank you.
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@fatinalya__ Thanks for your concern on this issue in which it has been highlighted to us for further action. Please be rest assured that this issue is now under investigation held by Grab with the co-operation from the authority.
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#MyTeksi drivers pick up their most unforgettable passengers. Watch it here: http://t.co/dzgTMyoRFK.
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@hunnynajb Oh no! 😥 Can you DM us your phone number and email address registered, so that we can investigate on this? So sorry for the inappropriate behavior from driver 🙏.
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@theeba01 Hey there, thanks for your kind thoughts for our Abang riders☺️🙏🏻Your action has inspired us in the Social team to do the same and we ordered some bazaar food for him to eat his family too 💚 #RideItOutBersama #PayItForward whoops *eat with
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@IsmaDalilah Kami tidak ingin anyone melalui pengalaman ini dan kami menjanjikan perjalanan yang selamat untuk users kami 🙏.
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Welcome home! Only RM50 from KLIA/KLIA2 to anywhere in Klang Valley, 28 Sept-11 Oct. T&C :
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@syamilazizaN_ Tidak perlu berterima kasih pada kami. Kami hanya sekadar membuka jalan bagi semua lapisan umur peluang mencari nafkah, lebih lebih lagi keadaan dalam fasa pemulihan pandemik ini. Bukan satu perkara yang mudah untuk berdiri dengan kaki sendiri. Min tabik pakcik ni.
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@anies1995 Thank you for your feedback on the feature improvement. We appreciate you bringing this to our attention and and we will share this with the relevant team to be reviewed and for possible near future implementations.
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@senjatanuklir Bestieeee @GrabID!Pengen ke sana juga malah harus usaha kayak supir ini. Benaran @senjatanuklir, kerna makanan di Jawa gak pernah mengecewakan, bakso jadi keutamaan! Selamat libur @senjatanuklir!😍.
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Enjoy GrabCar’s new, lower fixed fares all day on weekends and weekday non-rush hours. T&Cs at
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@Magnafiq Hi, we appreciate your concern on the matter, Grab does not condone such behavior by our Rider & all the evidence have been shared with the team in-charge for further probing, Grab have stringent system in place where disciplinary actions will be taken accordingly, thank you.
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Win up to RM10,000* PARKSON gift vouchers daily & RM5,000 cash weekly, use promo code ILOVEMOM http://t.co/JgGp3n3dEL
http://t.co/VmRZl9BiKC.
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Hi all! We sincerely apologize for the misused words in our reply. :( It was uncalled for.
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@GrabMY @amirarasyidahh Kalau ada details abang GrabFood kita ni (bike plate number) sila maklumkan pada kami ya? Nak cari dia. Thanks!.
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@FLjasmy Thank you for sharing this heart-touching picture, memang tidak akan rugi orang-orang yang memudahkan jalan hidup sebagai makhluk Allah yang lain lebih-lebih lagi sesama manusia. Thank you to our dear delivery-partners and customers like you, for the continuous support. :).
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@kakakkacak @nanmanjoi8715 Kami juga dah bertanyakan di laman sosial sekiranya ada sesiapa yang mengetahui nombor plate motor rider tersebut untuk kami berikan sesuatu sebagai tanda penghargaan. Kalau Han dapat maklumat ini, mohon maklumkan kami ya? Thanks!💚-Zela.
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@exmnexmnmn Amaun berkenaan tidak akan burn. Sila tunggu maklumbalas lanjut melalui report yang anda buat sebentar tadi.
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@rosepetalssssss Checks based on the plate number, we can confirm that this person is not registered with us. We will however investigate this from our end. Those with further details on this, do kindly DM us.
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@firdyfire Thanks for sharing this! 💚 Such a kind soul and beautiful story. We have also reached out to our hero; Azrul earlier today on this 🙏🏼.
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@neyrashazeyra HuHu Syahirah. Bertuah awak dapat driver yang sangat ceria di pagi hari. Tu lah kan, all it takes just a smile and warm greetings to make someone's day. Betul? 😊 💚💚.
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@nizambakeri Hai 😊, terima kasih kerana berkongsi "ride experience" yang menarik 👍. Kami ada sesuatu yang menarik juga untuk anda ✨, sila DM kepada kami no telefon dan Email 😎.
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@Magnafiq Sorry that you have encountered this. The best step to take next is for you to provide and upload the video so that further investigation can be taken by the authorities via the MYJPJ app. This way, we can ensure that lawful actions can be taken from their end. 🙏.
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@sunnyfuad @foodpanda_my @XavierNaxa Hai Sunny! Jangan marah2, kita kan BFF forever, meh DM details awal, kita nak bagi awak happy lagi! 🤩.
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@nizambakeri HI Nizam. Thank you for the positive outlook on the precaution taken by the drivers. We would need to try our level best, working hand in hand to combat this pandemic. #kitajagakita. 💚.
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Every MyTeksi ride could win you up to RM5000 cash! Tak Yah Mafan, #MenangJe! Terms apply: http://t.co/bCJ6DQOb8m
http://t.co/3MqIyjAVzp.
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@arshwin_nair @kalossharon Thanks for highlighting this Arshwin 🙏 We are aware of this and the mentioned driver identified. Rest assured that we will handle this appropriately from our end.
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Sharing is caring! Get RM15 off 5 GrabCar ride w/ promo code TRYGC.Be sure to let others know. http://t.co/U8chf2YG9h
http://t.co/ZuMTY758vW.
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@redvelvetbangas @pedoqpop Ala jangan la macam ini 😞 nanti tak ada orang nak buat Grab social media dah. Tolong maafkan kami ya 🥺.
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@Syasyasmsr Semoga anda dan keluarga anda diberikan kesihatan yang baik dan dimurahkan rezeki yang melimpah ruah.
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RM30 off when u book MyTeksi to KLIA/KLIA2! Bookings must be at least 5 hours in adv. T&C: http://t.co/mpZWfrC4ly
http://t.co/esjUIkrwa6.
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@adrucechin It is an honour to the brand, and we are proud to know such amazing Malaysians recycling for a good cause. Kudos to Neng! #GrabFoodIsHonoured 👍👍💚💚.
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@thatsiameseguy Hi. From the date the document upload was made, it could take up to 7 working days for it to be updated from our end. Once it is updated and your father's account is reactivated, he will be notified via SMS.
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