GoDaddy Help
@GoDaddyHelp
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All the tools and help you need to succeed online — including our team. 5 a.m. to midnight MST. Follow @GoDaddy for #smallbiz inspiration
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@YungAllyce
Hi, thanks for bringing this to our attention. If you could report it here:
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Our abuse team will review. Thank you! VB:)
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@notsolillioness
Hi Sarah, If you have found a site that violates our terms of service please report it through our Abuse page: . ^Lisi
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@PlumPete
Hi, thanks for bringing this to our attention. If you could report it here:
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Our abuse team will review. Thank you! VB:)
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@elonmusk
Our name originally came about as a combination of the phrase Big Daddy and the "Go" command from the old AOL days of the Internet
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Our team is aware of an issue affecting customer's access to accounts as well as access to our site. We apologize for this inconvenience and are working as quickly as we can to address these issues. We appreciate you patience and understanding in this matter.
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@NicoleDarling_
The domain expired in March, wasn't renewed, and it was recently released for sale by the registry. ^NF cc
@watchmeCONQUER
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@_birdfacts_
If you suspect sites w/ this content, please submit a report through or email childabuse
@godaddy
.com. ^CG
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@yamila_moreno
Hi there. We're here if you have any questions about our hosting options. :) ^H
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@nancylevine
Thanks for reaching out with this. GoDaddy takes safety on the internet and content complaints very seriously. We have submitted the URL provided to our Abuse Team for review. ^T
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We are aware of an issue affecting our Hosting services and our teams are currently investigating. Thank you for your patience.
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@watchmeCONQUER
We contact 90, 60, and 30 days prior to expiration as well as after. We hold the domain 40+ days after expiration also. ^H
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We're making progress with our email delivery issues, but are still working to resolve fully. Thanks again for the patience.
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@HoltWebDesign
I'm not sure what you are referring to. Bash is the shell used by our servers. ^KJ
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@faerieixi
If you're having issues with the form, you can report them directly using one of the email addresses listed in this guide:
Hope this helps! ^Kristy
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@fifteenai
Let's take a look and see, 15. If you'll reply in a DM with your domain name and customer number, we can check on the status of the domain for you. ^T
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@Simo__Ben
@AnrtPage
@Ministere_TNRA
@Maroc_Telecom
@inwi
@OrangeMaroc
@MezzourGhita
Thank you for your input. We have passed it along to our developers for review. ^T
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@harryp3115
We actually stopped advertising on this program earlier this year. Appreciate you sharing your concern. ^CG
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We've resolved our Workspace Email issues. There may be a couple hours for queues to catch up. Many thanks again for all of your patience.
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@TheQuartering
Thanks for reaching out with this. GoDaddy takes safety on the internet and content complaints very seriously. Please visit this link to submit a complaint, so our Abuse team can review: . ^T
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We are aware of service issues with GoDaddy products and services. We have identified the issue and are actively working to fix it. This incident was caused by an internal configuration, and we expect services to be restored shortly.
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Our team is aware of an issue that is impacting hosted sites as well as access to services in accounts. We are working to resolve this as quickly as possible and apologize for the inconvenience. You can monitor the status at .
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We're aware of delivery delays occurring with our Workspace Email accounts. We will have service restored to normal as soon as possible.
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We're still actively working to resolve the issue affecting our Workspace Email accounts. Thank you for your continued patience.
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@ResearchCNSPhD
Hi, If you have found a website that violates our terms of service please report it to our abuse team following these steps: . ^L
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@BirdCalledPriya
We've all been there 😂. Feel free to DM us the order number, and we will take a look at your refund options. ^Lisi
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Hosting services are now being restored for affected customers. Thanks again for your patience.
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@SamGrittner
If you have a question, or need some assistance, feel free to send us a DM with the details. Thanks. ^M
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@amyhoy
Thank you for alerting us. We have removed the domain from our aftermarket platform. ^Kristy
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The ongoing issues are affecting hosted sites not resolving along with access to GoDaddy accounts and email accounts. For the most current status updates, please visit .
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We're aware that some of our customers in the Asia-Pacific region are experiencing issues and we are actively investigating.
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We're aware of an issue affecting some of our hosting servers and are working diligently to fix it. See for updates.
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@lifewithmak2005
@BuzzFeedNews
@TwitterMedia
@foxnewsalert
@foxnewstalk
@seventeen
@cnnbrk
@GoDaddy
@FCPolice
I'm sorry to hear of this. If you believe that a website connected to GoDaddy is in violation of our Terms of Service, we encourage you to submit a report where appropriate (depending on scope of abuse): ?
^Mat
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We are aware of an issue concerning the ability to log in/access accounts. We are working diligently to resolve this and apologize for any inconvenience this may be causing.
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The issue affecting access to several services has been resolved. We thank you for your patience and understanding while our teams worked to resolve this.
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Admins continue to work on restoring service for Workspace Email. Unfortunately we do not have an ETA for a fix. Thank for your patience.
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Some users may be experiencing issues connecting from within the EU region. We're working to fix this ASAP. Thanks for your patience.
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We are aware of an issue affecting our Workspace mail product. Our team is looking into it and we'll provide an update as soon as possible. We appreciate your patience and understanding.
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@SinfaesJoao
Oi, isso quer dizer que se alguem quer reportar, precisa ir por este caminho, o que deu a entender pelo post (este site e hospedado pela Godaddy). Não que iremos tirar do ar. VB:)
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We're aware of an issue affecting DNS resolution for some customers and are working to fix it ASAP.
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The issues affecting customer hosting and email accounts have been resolved. Access to some GoDaddy services, such as GoDaddy account management and customer care, are still impacted. Thank you for your continued patience.
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@tejaswoman
Hi, thanks for bringing this to our attention. If you could report it here:
.
Our abuse team will review. Thank you! VB:)
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We are out of the office today for the Thanksgiving holiday. We will be back online tomorrow 11/27. If you need immediate assistance, our Care Guides are available by phone 24 hours a day, 365 days a year. Thank you!
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@karenyankovich
We cannot schedule callbacks from Twitter. Please contact our 24/7 phone or chat support guides for immediate assistance at . ^CG
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Our teams are aware of an issue affecting multiple services. We're working to restore service a quickly as possible. Please check for updates.
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We are aware of an issue with logging into Office 365 email accounts at this time. We are currently working with Microsoft to have this resolved. You can monitor the status of this issue at and .
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The DNS connection issues have been resolved at this time. Thank you for your patience as this issue was being addressed.
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@elijahdaniel
Hi Elijah, We'd be happy to help if we can, feel free to DM us your questions. ^Lisi
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The issue with DNS resolution has been resolved. Thank you for your patience.
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@SinfaesJoao
Oi, isso quer dizer que se alguem quer reportar, precisa ir por este caminho, o que deu a entender pelo post. Nao que iremos tirar do ar. VB:)
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Thanks again for your patience today. We think we're close and hope to post a 'fully resolved' soon.
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@SaniaAhmad1111
You will want to reach out to our abuse team with a court-appointed subpoena or report it to your local law enforcement and they can reach out to our abuse team as well for requested info: ^K
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We're still experiencing issues in our hosting environment but are working feverishly to get this resolved. We appreciate your patience.
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@mommie_brain
Thank you for your concern and report to us. While we're not able to provide the account or registrant information, we have referred your post to the proper dept. for immediate review. ^Kristy
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@chriscoyier
Hey there Chris. If you have a domain with us, you can definitely forward it. Your domain's DNS would need to be on our nameservers but you don't have to host the site with us. Here are the steps for that: . If you have any issues, let us know!
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We're aware of an issue affecting access to our products & services: . We're working to restore access asap. You can expect longer than typical wait times when contacting support. We apologize for any inconvenience and thank you for your patience.
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We're aware of an issue with some Workspace Email accounts and are working to fix it ASAP. Please see for updates.^W
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An outage at one of our service providers this morning affected several of our products. Our teams have confirmed that the impacted products are back to normal. Please contact our support team if you continue to experience issues. Thanks for your patience.
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Access to accounts and products have now been restored and you should be able to log in without an issue. We appreciate your patience as we worked to correct these issues.
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The majority of services should be back online at this time. We are actively working to ensure 100% system availability. We apologize for any inconvenience and thank you for your patience.
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We're aware of the 503 issues affecting Business cPanel plans and are working diligently to correct them now. Apologies for any inconvenience that may have been caused. Check for updates on ^CG
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The issue affecting our hosting services, causing database connection errors, has been resolved.
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We're aware of an issue with our Domains/DNS control panel. We're working to fix it as quickly as possible. Thanks for your patience!
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We are aware of an issue currently affecting some customer email accounts. We are working to resolve this issue as soon as possible.
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@peachisoda
Could just be propagating still (1-48 hours). Try from a private window. DM the domain if issues persist. ^Nate
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Thank you for your patience as we worked to resolve the issues with logging into Office 365 email accounts. All users should be able to log in at this time. If you are still encountering problems, please reach out to our live support for assistance.
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We're aware of the issue logging into accounts and have our technical teams working to correct it now. Check for updates on
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@TheJimCornette
What exactly is the issue being encountered with your email account? We'd be happy to look into this for you if you can reach out via the DM link below with more details. ^CG
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We're receiving early reports of database connection errors affecting site availability. Working to restore service now. ^CG
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The issue that was causing site errors has been resolved at this time. Thank you for your patience as this was addressed.
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If you are unable to access any GoDaddy sites & services, we are actively working to restore full access. We appreciate your patience.
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We are out of the office for the US Independence Day holiday July 3rd&4th. We will be back online 7/5/2020. If you need immediate assistance, our Care Teams are available by phone 24 hours a day, 365 days a year: . Thank you!
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@DeannaGarretson
Hi there, Deanna. I'm sorry to hear about the trouble with this. Had a domain expired on manual renewal, or did the auto-renewal have issues? Feel free to follow-up in a DM with further details, and we're happy to provide any guidance we can. ^GCH
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Our live sales & support teams are available to provide assistance by phone, live chat, or text 24 hours a day! Bookmark the following link for quick access to all of our support options: .
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@SaniaAhmad1111
Hi there, looks like the domain that is listed in the referenced tweet is not active. If you could provide more details that would be great. ^K
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@B0bbyB0bkins
Thank you for bringing this to our attention. To report the details of this activity you believe to be in violation of our Terms of Service agreements, please review to submit to our abuse teams directly. ^CG
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Some Workspace Email email users may have issues sending via email clients. We're working on this. Sending via Webmail is still available.
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We are actively working to resolve an issue that is preventing some users from accessing their email. We will post issue updates here. ^M
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@cybersleuthusa
We're aware of an issue with some hosted sites being inaccessible at the moment. Our teams are actively investigating and working on a resolution. Thank you for your patience as this is being addressed. ^M
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You've created an amazing site, but how to you make sure people are able to find it? Improve your website's search ranking with our all new SEO course on our YouTube channel!
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@BoulderJeff
Actually we are aware of issues affecting our site and logins with Hosted Exchange services. Working to correct it now. ^CG
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Join us and our partners at
@sucurisecurity
for a virtual event today, covering the latest data and trends in website security, along with how to protect your online presence.
RSVP here:
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We are actively working to resolve the issue that's preventing access to GoDaddy accounts & email addresses. Thank you for your patience.
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We're aware of an issue with some Managed WordPress sites that use HTTPS. Our hosting admins are working to get this fixed ASAP.
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The year is halfway over, so if one of your business goals was to give your website a makeover, the time to start is now. If you need some inspiration, check out this guide for what's trending in the world of website design 2019.
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@alanamoceri
I'm sorry to hear about the trouble. If you're still having trouble, could you DM me more details? Include the exact error messages that you were seeing and the browsers that you tried. ^G
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@Tiyahjah
Thanks for reaching out. Our abuse team does review all sites reported through our form. If they find the site is violating our terms of service, they will take action against it. V.
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We are aware of an issue affecting customer's access to their accounts and products at this time. We are working to resolve this issue as quickly as we can and appreciate your patience. You can monitor the status of this issue at .
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@alanamoceri
I'm sorry to hear about the trouble. Have you tried the Print to PDF option in your Order History? See steps here. ^G
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@GirlGlitcher
We're glad that you enjoyed the service you experienced today! Please pop us a DM if you have any questions concerning the happy agent 😄 that resolved your issues today and if you need further help. ^T
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@yelinnwai
Hi, thanks for bringing this to our attention. If you could report it here:
.
Our abuse team will review. Thank you! VB:)
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The issue we were experiencing with some Workspace Email accounts has been resolved. Thank you.
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@muratpak
Hi! Sounds like you may be having some issues with your email. We'd be happy to look into that for you. Please shoot us a quick DM with more info and we'd be happy to take a look. ^DJ
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