Geek Squad
@GeekSquad
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Official Twitter for Geek Squad US. Need tech help? Geek Squad Agents are standing by to assist!
Joined February 2009
@Ladi_E_Luv Hi, KayCee, Thanks for reaching out. I understand how important it is to be able to get service on your product when it stops working properly. I'd be happy to look into this. Please DM me with your name, phone number, and email address. Thanks! ^April
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@Hudsonvalleykid Thank you for updating us. Please feel free to reach out in the future for any assistance. Have a great day, ^Jay
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@Tony_Chachere Hi there! Kindly double check your settings to ensure that you can send and receive direct messages. Once you are able to DM us the required verification, we would be happy to continue here on X. ^Ravi
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Hi! Please note that I am leaving the office for the day, and will return on Tuesday morning. I will be happy to respond to any further messages upon my return. ^Ravi
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@osgood18973 I just wanted to advise that any answers past 5:00pm today would be answered on Tuesday Nov. 12, Sincerely, ^Tommy
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@osgood18973 Hello, Thank you for reaching out for assistance. Please reach out to us in a DM to @BestBuy if you have any questions or concerns with any products, services, or experiences available at Best Buy within the us. Please include any details on how we can help. Sincerely, ^Tommy
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@Marybet40878323 Hi there, Thanks for reaching out. This is not the experience we want for our customers, and I’d be glad to help resolve this. Could you please send me a private message with your full name, phone number, and email? I’ll look into this for you right away. ^Magee
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@JessicahAllison Hello and thank you for reaching out. If you need any assistance, please feel free to reach out to us via DM! ^AllisonS
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@tealtimeB Hello. Thank you for reaching out. If you need any assistance, please feel free to send a DM with your full name, email address, and phone number. ^AllisonS
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@TimNicely91 Hey there, thanks for reaching out via Twitter. I regret to hear that you are having an issue with your service. Were you ever able to get any help with this? If not, I would love to assist. Please send me a DM with your full name, phone number, email, and order number. ^Jacob
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@mjb0135 Thanks for reaching out to us here on X. I'd be happy to take a look at your situation, and do what I can to help. Feel free to send me a DM with your full name, phone number, email address, and order number if possible. Thanks, ^Jason
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@CXLDinanInstant Hi there! We hate to learn you haven't had a great experience with us recently. We'd like to learn more and assist. To continue, please DM us your full name, email, phone number, and how we can help. ^Kristy
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@reality_chk2020 Hello, Thanks for reaching out to us. It's unfortunate that you've had a negative experience. I completely understand your concerns with not being able to connect with the store. I'm happy to help. Please feel free to send us a DM to get started. ^Kadian
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