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Greater Western Water Profile
Greater Western Water

@GwwVic

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We exist to provide Melbourne's west with one of life’s most vital elements: water. We're here Mon-Fri 8.30am-5pm. For 24/7 faults help call 13 44 99.

Sunbury and Footscray VIC
Joined February 2021
Don't wanna be here? Send us removal request.
@GwwVic
Greater Western Water
15 hours
@jess_marnich Thanks for letting us know Jess, glad they could help!
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@GwwVic
Greater Western Water
2 days
@matthew_sim Certainly do! I've replied to your DM enquiry, cheers, Nigel
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@GwwVic
Greater Western Water
3 days
We’ve finished repairs of the burst water main at the corner of Evans and Macedon Streets, Sunbury. Thanks for your patience and understanding as we completed these essential works. As always, if you need help, please contact us on 13 44 99. #Faults #Sunbury #HumeCityCouncil
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@GwwVic
Greater Western Water
4 days
@siobhanannexxx Yes it does. Emergency water will be available to those who need it, with a water tanker located at 36 Macedon Street, Sunbury for impacted residents. Thank you for your patience and understand and we apologise for the inconvenience.
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@GwwVic
Greater Western Water
4 days
We're responding to a burst water main at Evans & Macedon Streets, Sunbury. Water has been restored and repairs will begin at 7 PM tonight. Expect low pressure or discolored water during repairs. Water remains safe to drink. Allow extra travel time. For assistance, call 13 44 99.
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@GwwVic
Greater Western Water
5 days
We're responding to a burst water main on Macedon & Evans Sts, Sunbury. Crews and traffic management are on site. Please allow extra time near area or avoid if possible as delays are expected. Please take care and send a DM if you need assistance. @HumeCityCouncil #Sunbury
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@GwwVic
Greater Western Water
8 days
The delayed bills we sent in October last year are now coming up to their due dates. To help you stay on track, we’ll be sending reminders to affected customers. If managing bills feels difficult, please reach out – we’re here to help. More 👉
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@GwwVic
Greater Western Water
13 days
We're experiencing an exceptionally high volume of calls. When you call, you may hear a ‘user busy’ signal and be unable to connect. If you need to report a fault, you can do it online 👉 We appreciate your patience and apologise for any inconvenience.
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@GwwVic
Greater Western Water
14 days
@sayan31102k17 Hi Sayan. We're currently experiencing a high volume or enquiries, and wait times may be longer than usual. We apologise for any inconvenience. Can you please send us a DM and we'll take a look for you. Thank you.
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@GwwVic
Greater Western Water
19 days
@NJGalea Hi Nick. If we can’t safely access your meter, we estimate your reading based on previous usage. If you’ve received an estimated bill, you can contact us with your actual meter reading by calling 13 44 99, or online through the My GWW portal. More info:
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@GwwVic
Greater Western Water
19 days
We’re committed to keeping you informed, and your details secure. 📧 Emails from us will always come from addresses ending in 📲 Texts from us will always show the sender as GWW If you're ever unsure, call 13 44 99. More 👉
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@GwwVic
Greater Western Water
21 days
@tafedropout Hi Richard, if you're experiencing any issues with your water supply, our Faults team is available 24/7. Please give us a call at 13 44 99. Thank you.
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@GwwVic
Greater Western Water
27 days
After an impressive 98 years of service, Swanston Street’s water main has officially retired. We’ve replaced 350m of ageing water main with brand new pipes, ensuring better reliability and capacity for Melbourne’s growing community. More 👉
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@GwwVic
Greater Western Water
29 days
A whopping 40% of household water use happens in the bathroom 😱💧 And 10% of that water is literally flushed down the loo! Dive into our bathroom water saving tips 👉
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@GwwVic
Greater Western Water
30 days
We've completed the #PascoeValeRoad Water Main Renewal Project, replacing over 3km of 140-year-old pipes that kept water flowing for generations. Thanks to the #MooneePonds community for your patience & support as we complete these essential upgrades. 👉
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@GwwVic
Greater Western Water
1 month
Our free water fountains help keep you hydrated on the go – furry friends included! 🐶 Keep an eye out for our fountains with in-built dog bowls, like this one at Commonwealth Reserve in Williamstown. Find your nearest 👉
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@GwwVic
Greater Western Water
1 month
Hey, green thumbs! 🌱💧 Transform your garden into a lush, water-wise oasis with these game-changing tips 👉
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@GwwVic
Greater Western Water
1 month
Firefighters need quick and easy access to hydrants during a fire, and we can all do our bit.. 🍃 Keep hydrants clear of grass, soil, and plants 🚗 Avoid parking near hydrants ⚠️ Spot a damaged hydrant? Call 13 44 99 to report it More 👉
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@GwwVic
Greater Western Water
1 month
@abhilash2002 Hi Abhilash. I can see that our team has assisted you with this via DM. Please feel free to reach out if you need any further assistance. Thank you.
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