Freeview Advice
@FreeviewAdvice
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Providing support and advice to Freeview viewers in the UK
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Joined January 2014
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Pinned Tweet
Freeview viewers across parts of the country may see some disruption to their TV reception this week. This is due to high pressure which could disrupt the TV signals used by Freeview. For more information & support please visit our website
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High air pressure is currently affecting TV signals in Wales & England. Normal services will return once the weather changes.
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We're open today for all your Easter Freeview enquiries [insert egg emoji]. Tweet, call or email us
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We’re excited to announce the launch of Sky Arts on Freeview on 17th September 2020. Also, on the same date some channels are making changes including updates to channel numbers. You will need to retune to update your TV. To find out more about visit
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There is a fire at the Bilsdale transmitter disrupting services in North East England. There is no need to retune your device, services will be restored once the problem has been fixed. Visit our alerts page for updates
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Viewers in NE England: The Bilsdale transmitter is still off-air after a fire. Engineers are working to re-route signals from other transmitters to bring Freeview back - hundreds of thousands of homes should see signal return today. We appreciate your patience.
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Freeview viewers across parts of the country may see some disruption to their TV reception this week. This is due to high pressure which could disrupt the TV signals used by Freeview. For information & support please visit our website
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To make space for the brand-new BBC Three, as of today some channels will be moving to a new home. Retune today to keep your channel list up to date with the latest changes. For more information and help with retuning visit...
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Following our earlier tweet, Arqiva have now confirmed that service has been restored from the temporary Bilsdale transmitter.
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Freeview viewers in southern parts of England could see some disruption to their TV reception today 22nd Dec. This is due to high pressure which could disrupt the TV signals used by Freeview. For information and support please visit
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@Pop_Pendleton
@MartinSLewis
Over 95% of the most watched TV programmes are available on Freeview and are subscription free.
To see which channels are available on Freeview check
All you need is a working aerial pointing towards a transmitter and Freeview digital equipment.
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Arqiva have reported that there is currently no service on many channels for those taking a signal from the temporary Bilsdale transmitter. Please do not retune while Arqiva investigate.
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Latest update for viewers in NE England; temporary transmitter to be installed by the 28th August.
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A quick reminder for our late night viewers in the North West of England and North East Wales that Freeview services in these areas will be interrupted overnight due to required engineering work at transmitters. For more information go to...
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1/2 High pressure weather conditions could cause picture break up or loss of channels for some viewers over much of the UK this weekend. Please don’t retune your TV as reception should improve throughout the weekend.
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1/2 High-pressure weather conditions could cause picture break up for some viewers in the South, South East and South West of England today. Please do not attempt to retune your TV as reception should improve once conditions return to normal.
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Teams are working to restore the vast majority of TV coverage to viewers affected by the Bilsdale fire with temporary masts, and we hope to update with a firm timeline later today. See the latest here...
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Engineering teams have started the process to gradually restore services as quickly & as safely as possible in NE England after the fire at Bilsdale transmitter. Disruption is expected to continue whilst the work is ongoing. We'll keep our website updated
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Freeview viewers across parts of the country may see some disruption to their TV reception from today and over the weekend. This is due to high pressure which could disrupt the TV signals used by Freeview. For information & support please visit our website
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Viewers in NE England-Arqiva’s work on the temporary transmitter at Bilsdale has been delayed following a legal issue. We share in your disappointment that this work will take longer than planned. See our website for details & advice on what you can do now
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@Saxonous
@dorsetforyou
1/2 This may be due to high air pressure. This can result in reception problems for Freeview, including no signal…
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We're experiencing high call volumes at our contact centre. If you are calling from NW England, NE Wales or Creetown & have lost channels, you may need to retune your TV following planned engineering work. For help with retuning visit our website
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On 22 June 2020 changes are being made to the way some channels are currently broadcast. You will need to retune your TV to update your channels. For details & help on retuning visit our website
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Some channel numbers changed on Freeview on 4 Nov. You will need to retune to update your channels. However, due to high pressure across the UK you may need to wait until weather conditions change. For more details on what to do next please visit
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There are changes being made to the way Film4+1 and More4+1 are being broadcast. To keep watching these channels you will need to retune your TV. To find out more about retuning watch our handy retuning videos.
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Freeview viewers across parts of the country may see some disruption to their TV reception from today and over the weekend. This is due to high pressure which could disrupt the TV signals used by Freeview. For information & support please visit our website
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We are delighted to announce the launch of our new award-winning Accessible TV Guide, available on Channel 555 on supported Freeview Play devices. For more information visit our website
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Have you retuned but your still missing Freeview channels? Our team are on hand to help, call us on 0808 100 0288.
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@lastminutelin
@TalkingPicsTV
Hi, Please try our little trick to get the updated channel list. Take the aerial out from the TV/box and retune then reconnect the aerial retune again.
If your channels have not updated after that please DM me your full postcode and house name or number and I'll look into that.
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Are you still missing channels after retuning? Top Tip - try retuning with your aerial out to clear your tuner and retune again with the aerial in. This can restore some of the channels your missing
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Due to the fire at Bilsdale transmitter viewers in NE England may see disruption to services overnight. If affected you can also watch Freeview on some connected Freeview Play TV's and also via our mobile app or on a web browser via our online TV Guide
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Freeview viewers across parts of the country may see some disruption to their TV reception this weekend. This is due to high pressure which could disrupt the TV signals used by Freeview. For information & support please visit our website
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Update for viewers in NE England: The new 80 metre Bilsdale temporary mast has been switched on & will bring back signal to thousands of homes across the region. If you are in an affected area you'll need to retune your TV. For help and more details visit
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2/2 Viewers can still watch live and on-demand TV through players such as BBC iPlayer & ITV Hub on an internet connected Freeview Play TV or one that has players available to view. Alternatively, viewers can live stream content via the Freeview mobile app on an iPhone or iPad.
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Update for viewers in NE England; this morning services have transferred to a new temporary Bilsdale mast. The mast will improve signal to over 100,000 homes. If you've noticed a change to your service, you may need to retune. For more information go to...
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On 27th October some channels will be changing their channel numbers on Freeview. You will need to retune your TV to keep your channels and TV Guide up to date. For details & help on retuning visit our website
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Viewers in NE England: The transmitter operating company are working to get viewing started again for households affected by the Bilsdale transmitter fire. We’ll update you as soon as we can. We appreciate your patience.
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Viewers who started receiving services last night may see more channels now restored. Viewers served by Whitby, Guisborough, and Limber Hill relays may also see some services return tonight. You may need to retune your TV to restore services.
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Freeview TV signals have changed for some viewers in parts of south and south-west England today. If you’re missing your favourite Freeview channels this may be why. These should return after retuning.
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Due to poor weather forecast, Arqiva’s work on the temporary Bilsdale transmitter has been delayed. Arqiva is now estimating the transmitter will be live by 19th Oct. For more info –
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@Saxonous
@dorsetforyou
2/2 Unfortunately, there is no solution to this and it cannot be prevented. Reception will return to normal once the weather changes.
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On 10th Sept, Sony are making important changes to their channel line-up and numbers. To update your TV Guide and watch them from their new homes you may need to retune your TV. For more information and retune advice head to
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As the broadcasters report on and commemorate Her Majesty's incredible life of service, planned TV schedules and live recordings may be impacted. Please check the TV guide on our website for the latest programming information.
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Due to a red weather warning in Scotland we regret to inform you the Freeview Advice Line will be closing at 6pm rather than 8pm tonight. This is to make sure our team can get home safely. We'll respond to your tweets when we're back tomorrow.
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Missing channels after retuning? Top Tip - try retuning with your aerial out to clear your tuner and retune again with the aerial in. This can restore some of the channels you’re missing.
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On 29th July some channels are making changes to channel numbers & how they are broadcast. You may need to retune to update your channels. For details & help on retuning visit our website
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@JLadstone
Hi, Please can you DM us your postcode and house name/number and I can look into your predictive coverage. If you live close enough to a transmitter a portable indoor aerial might work in the mean time.
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A reminder to viewers in North West England and North East Wales that planned engineering work took place overnight at transmitters, which means you may need to retune your TV. For more information go to...
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Viewers in NE England: We remain in close contact with the transmitter company, Arqiva, and will let you know any news as soon as we have it. We appreciate your patience.
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@a516digital
We are aware of issues with ITV channels just now. We do not have any more info as yet. We do recommend not retuning.
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Some channels are making important changes to their channel numbers and services today, 27th June. You may need to retune your TV to watch these channels from their new positions. For more information head to…
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Freeview viewers throughout the UK could see some disruption to their TV reception between the 2nd & 4th April. This is due to high pressure which could disrupt the TV signals which Freeview uses. For more information and support please visit
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On Monday 10th June some channels are making important changes to their channel numbers. For more information head to…
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Arqiva is planning large-scale engineering work to test the new, temporary Bilsdale transmitter tomorrow, and are aiming to switch it on this Wednesday. For more info visit
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@TelfordLes
There is no solution to this natural interference and it cannot be prevented. Unfortunately boosting signal would not help.
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2/2 - Work is underway at the Eston Nab transmitter to extend the coverage area of the signal to cover parts of Darlington, Richmond and Barnard Castle among others, which may be complete this week. We'll let you know when this happens.
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High pressure weather may affect reception for some viewers in Eastern & South Eastern England & the East coast of Scotland. Viewers are advised not to retune their TV’s, reception will be restored once the high pressure passes. For more details visit...
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@JohnTomkins
All TV channels in the UK are regulated by Ofcom. In order to remove Russia Today from the Freeview platform, it’s broadcast license would need to be revoked. Should Ofcom decide to revoke Russia Today’s broadcast license, we will not hesitate to remove the channel immediately.
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On 27th June some channels including True Movies & True Entertainment made changes to their channel numbers & services. Other channels have temporarily gone off air such as Keep It Country. For details & advice on retuning your TV please click below.
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@Tony_Sloan
Hey Tony, thanks for letting us know.
We are aware of the missing information on ITV HD 103 and I have passed this on and we are investigating at the moment.
I'm sorry for the inconvenience.
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@DobbieAline
@AlStewartOBE
Hi,
Different TVs have different ways to retune. However, if you are having issues with going through a re-tune you can contact our customer service team on 03456 505050 and an agent can help over the phone.
Otherwise, you can visit
Thanks,
Dev.
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@martinyemi
Hi Martin
Please see the following link on how you can view the Football content available via the Freeview TV platform.
Pick is on channel 11 for Freeview. Pick on channel 144 is for Freesat.
Thank you
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Did you know you can watch Wimbledon and Euro matches in 4K on Freeview Play? Follow the link below to learn how...
#freeviewplay
#freeview
#wimbledon
#euro2020
#4k
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Due to planned engineering work in Tyne & Wear & County Durham on 13th Nov, viewers from these regions may need to retune their TV or Freeview Box.
To find out how this work affects you visit us at then enter your postcode & house number for full details.
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The majority of homes affected by the Bilsdale fire should now be able to pick up some channels. An auto retune could help tune your TV into a temporary transmitter. When the temporary transmitter at Bilsdale is completed, you'll need to retune again.
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High pressure weather conditions may affect reception for some Freeview viewers in east & south east England. Viewers are advised not to retune their TVs during this time, reception will be restored once the high pressure passes. For more details visit...
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@StarWars_LBL
Hi
Can you give us your postcode and house name/number via DM then we can look into this further for you?
Thank you
Lisa
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@davidjknight76
@FreeviewTV
Hi David,
This re-tune does not include new channels, it is simply changes to the channel numbers of channels such as Dave and Yesterday.
Thank you.
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@BOUDICC88003310
@Pastpreservers
@FreeviewTV
All TV channels in the UK are regulated by Ofcom. In order to remove R T from the Freeview platform, it’s broadcast license would need to be revoked by Ofcom. Should Ofcom make the decision to revoke Russia Today’s broadcast license, we will not hesitate to remove the channel.
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We've set up a freephone line with recorded updates for viewers without internet access. If you know anyone who would benefit from it please share it with them - 0800 121 4828
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Following the completion of another temporary transmitter, this time at Sutton Bank, many more viewers to the south, east & west of Cold Kirby may have some channels available to them. If you are in one of these areas, please try retuning your TV
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@Alex34012351
Hi Alex
Please see the link below:
Hopefully this may help you and your Mum.
Thank you
^Angela
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Struggling to get TV from the Bilsdale mast? Call free on 0800 121 4828. If they can’t get channels back, they can take details so that Arqiva's Home Support team can call you back for further help, which could result in aerial work or FreeSat.
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@WwwSimon1991
@bbcthree
@FreeviewTV
Hi Simon,
We do not have an exact date. For more information and proposed time frame, please check out the following link:
Melissa
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@TheLesinator
As long as you're still watching that's o.k. (the looking is how we really get you anyway).
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@sixfor2
@2010LeeHurst
@lerchorinyo
Hi,
Live television is a television production broadcast in real-time.
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Following a decision by Ofcom to make more bandwidth available for mobile data, there will be changes to some channels being broadcast on Freeview, you may need to retune your device on 30th June to update your channels. Find out how to on our website
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Are you missing channels after retuning? Top Tip - try retuning with your aerial out to clear your tuner and retune again with the aerial in. This can restore some of the channels you’re missing.
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High pressure is currently affecting TV signals in England. Service will return when this weather changes
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Hi Shaun.
Make sure the aerial is direct in TVnot through a recorder as this can in some cases filter out the freqency you are searching for
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@chocaholic6
@reallychannel
Hi Wendy, If you are still having problems with Freeview please DM me your postcode and house name or number and I'll look into that for you?
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Have you already tried retuning but you can’t find some of your favourite Freeview channels? Tweet us, we can offer you some advice on what to do.
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Freeview HD equipment is required for the extra Red Button services on channels 602 & 603 as they are broadcast from the BBC B HD frequency.
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Could your TV signal be affected by the recent wet weather? Find out more here
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Sign up for email alerts to stay up to date with the latest about the work to restore viewing for viewers affected by the Bilsdale transmitter fire
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On 4 Nov 2020 changes will be made to some channel numbers on Freeview. You will need to retune your TV on 4th Nov 2020 to update your channels & TV Guide. For help with retuning & information on why these changes are taking place visit our website...
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Want to know what channels are available where you live? Find out
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More areas have had channels restored following the Bilsdale transmitter fire. See our website for the latest information and advice.
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We are experiencing technical problems and our website is temporarily unavailable. We are working to resolve them and get the website back up and running as soon as possible. Sorry for any inconvenience.
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@albedopoint9
@TalkingPicsTV
Glad to hear you have solved your issues. Don't hesitate to get in touch if you have any problems in future. Have a good day!
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@Bridgetpee
Hi Bridget,
Please feel free to DM us for further advice on setting up Freeview.
I have enclosed a link on how to set up Freeview.
Thank you,
Melissa
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@spoldham
@Mech_Plus
@FreeviewTV
Hi Steven,
I am so very sorry as MECH+ is a streaming channel it cannot be recorded. You could speak with the manufacturer of your TV or Set Top Box to enquire if a USB stick would work for recording the streaming channels on Freeview.
Thank you,
Melissa
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@richardcalhoun
Hi Richard
You cannot uninstall Freeview, If you don't want to watch it just disconnect the aerial.
Thanks
Lisa
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@MaFt
Hi, there. If you're trying to watch live channels, you should be able to access them through your TVs built in TV Guide rather than through an app. What make and model of TV are you using?
Fraser
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