Ford India Service
@FordIndiaHelp
Followers
7K
Following
3K
Statuses
37K
Responses managed by Ali Z (^AZ); Kezia P (^KP); Vasundhara G (^VG); Mon - Sat 8AM - 9PM IST | Sun 8AM - 6PM IST
India
Joined May 2015
@ssmishra_gk Hello, Allow us to assist. Please send us your contact information (mobile number and email address) via DM so that a member of the Ford team can contact you for assistance. ^VG
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@ravikumar2266 Hello Ravi, We sincerely apologize for the unsatisfactory experience. Please send us your contact information (mobile number and email address) via DM so that a member of the Ford team can contact you for assistance. ^VG
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@dhirenshuklabpl Hello Dhirendra, Allow us to help. Please send us your contact information (mobile number and email address) via DM so that a member of the Ford team can contact you for assistance. ^AZ
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@v_p_vinod Hello Vinod, We understand a Ford team member has been in touch with you and has provided the necessary clarification. Thank you! ^AZ
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@luckynair16 Hi - We regret the inconvenience regarding your experience at a dealership. Please send us a private message with a brief description of the issue. <KP>
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@jean_6776 Hello, We sincerely apologize for the unsatisfactory experience. Please send us your contact information (mobile number and email address) via DM so that a member of the Ford team can contact you for assistance. ^VG
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@navin1kumar1 Hi Navin, Allow us to help. Please send us your contact information (mobile number and email address) via DM so that a member of the Ford team can contact you for assistance. <KP>
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@RahAva1610 Hello, We're sorry for the inconvenience. Ford has not left India and remains committed to serving its customers. Please DM your complaint details along with your contact details (name, mobile & email), and a Ford team member will connect with you to assist. ^AZ
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@steffivaz1 We have escalated your complaint to the respective team. Kindly allow them some time to revert to you. We request your patience and understanding. ^AZ
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@mishudeepak1997 Hi Deepak, We sincerely apologize for the unsatisfactory experience. Please send us your contact information (mobile number and email address) via DM so that a member of the Ford team can contact you for assistance. <KP>
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@nikhilarora01 Hi Nikhil, Allow us to help. Please send us your contact information (mobile number and email address) via DM so that a member of the Ford team can contact you for assistance. <KP>
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@hiteshsondhi83 Hi Hitesh, FordPass has been decommissioned in India effective January 1, 2025, as it transitions to a global platform incompatible with current Indian Ford vehicles. No further FordPass app updates are planned for India in absence of new car sale. <KP>
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@pulkitkrs (2/2) Active users could use its features via Smart Link until their free subscription ended on December 31, 2024. We will notify you of any future updates should the situation change. ^VG
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@pulkitkrs Hello Pulkit, Effective January 1, 2025, FordPass app has been decommissioned in India due to global platform transition that does not support the technology in current Ford vehicles here. (1/2) ^VG
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@rahulrajurkar07 Hello Rahul, We sincerely apologise for the unsatisfactory service experience. We have escalated your complaint to the respective team. Kindly allow them some time to revert to you. We request your patience and understanding. ^VG
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@steffivaz1 Hi - We sincerely apologize for the unsatisfactory experience. Please send us your contact information (mobile number and email address) via DM so that a member of the Ford team can contact you for assistance. <KP>
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@SajidSulaiman We have escalated your complaint to the respective team. Kindly allow them some time to revert to you. We request your patience and understanding. ^VG
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@SajidSulaiman Hi Sajid, We understand a Ford team member has been in touch with you and has assured you of an update today by 6:30 PM. We would like to request your patience and understanding until the team gets back to you. Thank you! <KP>
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@Adv_NaveenV We understand a Ford team member has been in touch with you and has assured you of an update tomorrow i.e 31st January by 6:30 PM. We would like to request your patience and understanding until the team gets back to you. Thank you! ^VG
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